194 New York Chrysler Service Centers

Alex is awesome & so knowledgeable! - Romaneye15

Alex is awesome & so knowledgeable! Took both cars here & 😃 with the service! . A+ Will be back again.

I will no longer do business with this dealership, they - Marp3445

I will no longer do business with this dealership, they had my ram for almost 5 months and after spending over 5,000.00 dollars was told by the service manager that they hope to never see us again and asked us if we knew where the Mathews dealership was so we could take our future business dealings there, we have made several attempts to speak to Mark Dell about this issue and he does not return our calls, so at this point I will be contacting the Attorney Generals office and filing a formal complaint and the fact that I belong to a couple of car clubs I will be passing on my experience with a lot of friends, bad news travels fast.

One of the worst customer service engagements I have - pcannonsr1

One of the worst customer service engagements I have experienced with both the Asst. Manager and Service Manager. Now Bob Johnson CJDR neither person knows how to "delight the customer". The phone experience was so rotton I will never take my vehicle there for service.....

Aaron in service was awesome for an issue on my Ram truck - Dwhansen

Aaron in service was awesome for an issue on my Ram truck due to flat battery. He squeezed me in without an appointment and did not charge me to resolve the issue

A horrible experience that has made me doubt the honesty - bakkie

A horrible experience that has made me doubt the honesty of everyone. 6 hours from home our RV failed to start and the emergency brake stuck. After many hours we got a tow to this dealer. It was a Sunday and due to a medical appointment we left it and communicated via phone. It needed a battery and the brake issue was user error. They claimed to have run diagnostics to make sure all was in order... $360. This was after telling us initially that the diagnostic fee would be $180, and after another call it would be 1.5, i.e. $270. They put in a battery. They said it cost $675,. We are in our 70's, questioned the cost but noooo, that is the price. We have asked at other dealers and shops. $675 is absurd. They also charged $80 for installing the battery. A total bill of $1,193.70 We feel abused by this group.. Never take your vehicle to this place. Obviously, when they have you over a barrel, advantage is taken.

Worst experience ever! - Truckguy

Don't expect your service to be done in a timly manner unless you bought the vehicle from them! Made an appointment several weeks in advance, general maintenance, when i dropped it off, i inquired about a time frame, i was told there were cars in front of me and that they had the day to complete the service. My appointment was first thing in the morning. I complained to the manager and his first question was where did you buy the vehicle. I bought a Dodge, I was looking for Dodge Service Work. I'll never go there again.

I had a fantastic experience at United Jeep in Bay Ridge, - Emil Kostov

I had a fantastic experience at United Jeep in Bay Ridge, where the service staff went above and beyond to make me feel welcome and valued. I want to give a special shoutout to the lady with the amazing hairstyle and her coworker at the reception, though I regretfully forgot their names. Despite arriving an hour late due to the heavy rain that Saturday morning(03/23), the staff remained absolutely professional and friendly. They offered me a delicious coffee in their Guest's Lounge and engaged me in a pleasant conversation while my vehicle was being serviced. I was initially concerned about being a last-minute customer, but my worries disappeared as the staff handled everything smoothly and stress-free. The facility itself is ultra clean, modern, and spacious, providing a comfortable atmosphere for customers. I had a recall and oil change alerts and was pleasantly surprised by the complimentary oil change as a new customer. This experience has restored my trust in the brand dealerships, and I will be returning for future services. Thank you to the entire team at United Jeep for a job well done, and I look forward to seeing you all again soon. Highly recommended!

Mark Hoch the GM went over and above to help me with the - RickL51

Mark Hoch the GM went over and above to help me with the issues I was having with my Jeep. He had Chris Bridge take the reins to see that all the work was completed and it was. Couldn't ask for two nicer people to work with. Thanks, guys. Rick Leaf

Car in shop 3 days, they couldn’t figure out what’s wrong - Jason

Car in shop 3 days, they couldn’t figure out what’s wrong , took engine apart and left it like that , had to have it towed because of incompetency and poor arrogant service , paid a fortune for nothing on top of it all. Later my mechanic fixed the car within half a day for less that the amount I paid them.

Did not solve problem of vehicle. - Beejasewicz

Did not solve problem of vehicle. Cost me $2000 to fix from another vehicle shop.

Major engine repair - MikeT

Repaired the engine of my 2012 Chrysler Town & Country Van. This was the second major repair they dd for me. Like the first, which was a warranty repair several years ago, it was timely done with no surprises, and they went out of their way to accommodate my schedule. In addition, they didn’t change the labor estimate even though the technician replaced the intake camshaft in addition to replacing all the rocker arms and valve lifters on the back bank of cylinders.

Dansville Chrysler is a great place to have your vehicle... - Happy Customer

Dansville Chrysler is a great place to have your vehicle serviced. Being a return customer, I am very happy with the quality of work from the technicians. Skip and Kyle got my vehicle in at my earliest availability. I didnt have to wait a week! Paul had my replacement parts ready and waiting. I had a few question's about car's and Graham and Lenny had all the answers. When I'm ready for my next new car I will be going to DCDJ. I highly recommend checking them out if you live around the area. Much better than any of the surrounding options! A very relaxed and personable atmosphere where they know you by name.

Great service . - Tricountyrestoration01

Great service ...all around good place to do business would recommend to friends hh gg

Always leave happy after having my Jeep worked on at... - Sablegirl1980

Always leave happy after having my Jeep worked on at Durochers. Had my oil changed and an inspection and was a quick, easy experience. A+

4 tires, no alignment and a key program has already taken - Tomdecker1977

4 tires, no alignment and a key program has already taken 3 hours. I would recommend using Hudson valley jeep service department

Lets face it no one really likes to that their vehicle... - jeep102

Lets face it no one really likes to that their vehicle into service, but dealing with the Service Department at Emerling CDJR, has been a very enjoyable experience. The dealership's employees show a true and sincere concern for their customers being it for sales or for service. As to pricing of service, their pricing is in line with everyone else in the area. As the saying goes you get what you pay for. The dealership has created a home town feeling, there's no reason to shop elsewhere, service is very affordable and to be honest with you their selection of new and used vehicles is darn good. Oh an they do wash your vehicle when services are completed. As long as I own my Jeep, Emerling can count on me as being a loyal customer to them.