224 New York Chevrolet Service Centers

Got my vehicle in and fix asap even with the parts being - Davem864

Got my vehicle in and fix asap even with the parts being very difficult to locate.

f it’s up to me I will give them zero starts. - parmaranmol10

f it’s up to me I will give them zero starts. I have the worst service experience. My 2016 Senta Fe had an engine replaced recently from this place. When I went to pick up my car after the engine replacement my driver side mirror was damaged, My car had scratches all over and there was rear bumper damage. And this is not the first time this happened to my car. My car got hit 3 times in there dealership. The staff, service rep, manager is clueless. The dealership doesn’t provide with any loaner vehicle. I am paying for Uber and Lyft everyday to go to work and the dealership is not reimbursing me. It’s been more then 3 months I spend over $2000 in commute and they still have my car. After the engine replacement I didn’t get to test drive the car. The new manager is so unprofessional and he have no idea what’s going on at the dealership. Every time I ask him questions he tells me I will speak to my higher authorities and never gets back to me. When I saw the damages on my car The new manager refused to fix it and he started blaming all the damages on me then the service rep brought in the paperwork which showed when I dropped the car at there dealership it had no damages at all. When I asked the new manager to give me a copy of that document he said I will email you the copy by 5pm I called him back and he said I can’t give you a copy it’s legal document. After reviewing the paperwork he tells me that we will fix the car but the way he said it it sounded like he was doing a favor to me. The old manager was so nice and helpful I think his name was Peter. He always helped me with my concerns. I reported my concern to the Hyundai case manager and there dealership in Bayside.

rip off - Cindy 123

I have been to two of their dealers and received unfair service. They fixed the wrong headlight shield. I told the service man that my left front headlight shield was misted over from the inside and needed fixing. The service man came out and I showed him the shield and was quoted almost 500 dollars because the whole front of the car needed to be replaced. The work was done and all seemed fine. A year later I went back because the shield was misted over again. Their records showed that they replaced the left front shield which is what mechanics refer to as driver side left front. Since I am not a mechanic I referred to the left front by viewing facing the vehicle. Why would an intelligent mechanic replace a part that looked okay? Don't they look at what they are fixing and realize that something is wrong with the order? Another time years ago with a different vehicle I went to the dealer for an oil change. I said I needed new windshield wipers and was astonished at the high price. However I paid the bill and at some point realized why my bill was so high. I said windshield wipers when the term should have been just the rubber blades. Back then you could just purchase just the blades. Why wouldn't their service man question replacing the entire mechanisms when they obviously work fine and say miss you must mean the rubber blades. Nope. Also sold me four tires that never made it through the summer.

Great character salesmen trying to help find what's best for - Paulie F 30

I bought a Chevy Silverado from Tradition and Kyle was the Sales rep. I worked with. I viewed a lot of trucks and test drove until I found the truck for me. I was able to negotiate a fair value on my trade in and was able to get an even better deal on my new truck. Overall good experience and I would purchase from them again. My family has bought 3 vehicles from here and there's never been an issue.

Brought my 2024 VW Tiguan for service car was sitting - megaautoleasing

Brought my 2024 VW Tiguan for service car was sitting there for a week to do oil change and inspection first all they didnt provide with loaner car said that we didnt buy car from there dealership that we not qualified for loaner car can get in touch with service manager whenever i called there eather his busy or his xxx is off i dont understend how they operate the dealership feels like they're doing you a favor to service ur car

I had a very complicated issue with my car. - Keith

I had a very complicated issue with my car. I called and spoke to the service manager. You understood my problem. He then got what the general manager who also understood my problem. They took wonderful care of me in my car. They went beyond the call of duty. They were totally awesome.