111 New York Cadillac Service Centers

We had a great experience with Cadillac Service! - Claire

We had a great experience with Cadillac Service! My service advisor was great! He called me ahead of my scheduled appointment to let me know they could get my car in sooner, which was a huge help. The service was quick, professional, and efficient. I really appreciate their proactive communication and excellent customer service.

This past Saturday my family and I were in a car accident... - TR

This past Saturday my family and I were in a car accident when a wheel on our GMC came off due to loose lug nuts that were not properly tightened by a garage downstate. Fred, Luke and Molly were incredibly supportive! They were waiting for us when the flatbed arrived at the dealership, fit us in same day and got us back on the road within a few hours. They were so fast in fixing the issue that Fred kindly drove me back to the rental car agency to return a rental car that we didn't need. They properly diagnosed the damage and made sure we were safe and sound and good to go! All for a very reasonable price. It was a stressful day for our family and having such great people take care of us really went a long way in helping us make the most of a difficult situation. I can't thank them enough and wholeheartedly recommend the D'Ella team for your sales and service needs. Thank you again Fred, Luke, Molly and the entire D'Ella Team.

Friendly, FAST, Efficient Service!!!! Had the Buick and... - Andy

Friendly, FAST, Efficient Service!!!! Had the Buick and the Cadillac serviced within the past month and each time it was a pleasure!!!!! Following the rules of preventing the viral spread was very apparent.....that'sanother reason for putting my mind at ease and feeling comfortable while awaiting service!!!! Great doing business at Davidson!!!!!!

If you haven’t tried Farnsworth you’ve made a big... - Pauline

If you haven’t tried Farnsworth you’ve made a big mistake. One Family owned for over 100years. They’re doing something right. Honest. Trustworthy. Community minded. These are people you should know. Before you make another mistake, see them for all your auto needs. Buying. Service. Leasing. They’re the best.

Frank & Sons is a wonder place of business. I would... - Goldlj

Frank & Sons is a wonder place of business. I would recommend them to all of my friends and business associates. They did a excellent job. Very professional job.

excellent service ,quick drop off ,service consultant... - tfragias

excellent service ,quick drop off ,service consultant Jason called mid-day with status of my vehicle .As soon as i arrived to pick up vehicle Jason greeted me and explained what the problem was, he had me checked out to a super clean pick-up in no time.

My vehicle showed a warning of "A/C off due to... - Martin Soloway

My vehicle showed a warning of "A/C off due to temperature of engine" I brought it in to be checked out (Under Warranty). The technician after teleconferences with GM was unable to correct the problem. I was asked to leave the vehicle over night, but GM was still not able to come up with a solution to the problem. After a few days, Rick called me and told me to bring in the vehicle, at which time the computer was replaced. I thought the staff at Grand Prize tried very hard to solve the problem and worked very well with me. I therefore think a "Good" rating is proper under the circumstances described.

Unethical Business practices. - Carguy13

I will write my review shortly. Very unethical business practices and only cares about the money not the customer. We have dealt with them years. The Daughter has no clue about customer service