2,426 New York CODA Service Centers

My recent service with Mini of WESTCHESTER was excellent. - Alex Frederick

My recent service with Mini of WESTCHESTER was excellent. They really have a very good model of customer service. I appreciate the high level of courtesy and efficiency, it makes a customer such as myself feel really taken care of. I definitely recommend the service of Fran Ortiz, Marie (and others at reception, I apologise, I do not recall everyone’s names) and Maria who helped coordinate my billing. In addition, the recommendation to the body shop in Hastings on Hudson was excellent, and they treated me in turn with the same level of care.

The staff is very friendly. - miabize.spacerealestate

The staff is very friendly. I love the waiting room, it is very comfortable, they is great hot chocolate. The car is well taken off.. I had to put new brakes.. price is never good news but I am glad they did it!!

Making an appointment is always a pleasure at Basil. - bchristiano419

Making an appointment is always a pleasure at Basil. From the receptionist and the reminders of the appointment and when arriving always a happy person greets me!! The wait is never long and everyone at the dealership always has a smile and a friendly hello!

Took my car and never returned it shady business - bryantcjones

Took my car and never returned it shady business practices don't trust this car shop they will ripe you off and try to hold your vehicle. Unfair business practices October 3 2023 I bring in my vehicle my vehicle I have not received still.

I brought my 2023 Audi A6 in for 1 year / 10k mile - Nick M

I brought my 2023 Audi A6 in for 1 year / 10k mile service and a (recall) software update at 8 a.m. All was done by 9:15 a.m. My service advisor, Christopher Morrissey was excellent.

We have owned our vehicle for several years and have - danlindsey73

We have owned our vehicle for several years and have meticulously maintained it beyond the warranty requirements. While I hold no grievance against Mopar, I am deeply disappointed with the service department at Bob Johnson Chrysler Dodge Jeep Ram (CDJR) in Watertown, NY. Their performance has been utterly unacceptable, reflecting either a severe lack of competence or a blatant disregard for customer service. I have encountered dishonesty both in person and over the phone, which has led me to question their trustworthiness with any vehicle service. At best, you may see your car returned after several months; at worst, they might delay warranty work to the point where Mopar ultimately denies coverage. We experienced a three-week wait just to secure a service appointment for diagnostics. After another week and a half, we were informed that Mopar needed additional pictures. Bob Johnson CDJR’s service department then took an excruciating six weeks to send those images, followed by an additional four weeks for further pictures, ultimately resulting in Mopar denying the warranty claim. Frustrated by the ordeal, we opted to sell the vehicle through another dealership. When I went to retrieve my car to use it as a trade-in, it was still disassembled. Despite repeated assurances that it would be ready in a few days, and after pressing the Head Service Manager for a specific date, I was promised it would be ready by the end of the week. We confirmed for Friday of that week, but when that day arrived and I called to arrange pickup, the car was still not assembled. I had to insist on taking my car back, and it was only then that they hastily reassembled it enough for me to drive away. To my profound disappointment, the vehicle was emitting heavy smoke—an issue that was not present when we originally brought it in.

Absolutely a wonderful experience. - tanner752

Absolutely a wonderful experience. Absolutely love going there. The service team is excellent, courteous, friendly. They know exactly what they're doing and how to make the vehicles work perfectly and I would recommend them to anyone. And a good shout out to Matt does a great job. Very courteous, friendly, and when I got the vehicle back it was just the way I brought it in

Codi & Stephen were wonderful! - Michele1178

Codi & Stephen were wonderful! Kudos to the service department for making my experience exceptional! I

Great service! - Adriana

Great service! I had an issue with the overhead panel of my car and Kenny Goldsmith solved my problem immediately. I highly recommend Hudson Valley Volkswagen to anyone.

Your whole team did an excellent job. - jacques_cote1@msn.com

Your whole team did an excellent job. They have always been very polite and professional.

Idk where to start, but I have heard that this MB - Don Dada

Idk where to start, but I have heard that this MB location got the BEST customer service compared to other MB dealers all over Brooklyn, so I thought to give them a try and let me say they did not disappoint, a service advisor by the name [Gary Marajh] went above and beyond handling my case, he’s polite and knowledgeable and treated my car with lots of care, dealing with him was a breeze! Make sure to ask for GARY, he will not disappoint, I promise!!

I have purchased my Honda Pilot 2019 from them and - fgbacus

I have purchased my Honda Pilot 2019 from them and service from them. I have really great experience from them!!!

Kia Northtown didn’t couldn’t provide good service to me. - katty.carty1

Kia Northtown didn’t couldn’t provide good service to me. I wouldn’t suggest Northtown to anyone

I was offered a service appointment on the same day as my - pro568

I was offered a service appointment on the same day as my call. Service rep Jessica Height was great. Explanations were clear. Her work was efficient. Good communication.

Very accommodating and helpful. - 32verdi32

Very accommodating and helpful. Went out of their way to cut a deal with me. They missed a couple details when I purchased such as not installing splash guards as per the agreement but they made it good. I went in today to have a flat tire fixed. Super accommodating to get me in. However I was disappointed that they didn't wash the spare before they put it away. Plus they didn't stow the jack where it belongs. These issues were buzzkill.

Great service- Garvey provided a new loaner while my - Bshipman3

Great service- Garvey provided a new loaner while my warranty work was done over several days. Well done. I’d buy a car here.

Beautiful dealership, and friendly staff. - dcapan

Beautiful dealership, and friendly staff. This most recent visit was missing the little extras that I had received during past visits (complimentary car wash, and personalized advice from the service manager). But this was far from a bad experience, just not a personalized as was done in past visits.

Our Lexus vehicle is parked outdoors. - Joe and Marika Randazzo

Our Lexus vehicle is parked outdoors. The day after an unusually heavy period of rain I noticed that when I opened the front and back driver side doors of the auto, water began streaming out from under the inside plastic panels under each door. Quite frankly I was shocked, as I have never witnessed this with any car I previously owned. I quickly contacted my Lexus service consultant, Maria Morales, who immediately scheduled an appointment for me. She calmed me down and assured me not to worry and that the issue would be corrected. When my wife and I arrived at the dealership Maria was there to greet us with a warm smile. She explained that the situation I described sometimes happens. The doors of the Lexus are designed to harmlessly funnel unusually large amounts of rain water striking the vehicle through pre- drilled drainage holes at the bottoms of the doors. Maria concluded that these holes had likely become clogged over time, and that the staff mechanics had a special tool to clear them. Rather than have us wait, Maria graciously accommodated us with a loaner vehicle. The problem apparently was an easy fix and we have had no more issues with rain water. It is very reassuring to know that whenever an issue with our Lexus should arise we can reach out to a true professional like Maria and obtain immediate help. We are most grateful to Maria for her assistance, professionalism, and kind, courteous nature!

Everyone at the service station was excellent, from - joenkell127

Everyone at the service station was excellent, from receiving my call, getting me in right away, fixing the problem (which turned out to be minor) right away & checking out. This will be my new go to place for servicing my Palisade.

Never has a problem going there,very helpful answering - grayfox20045

Never has a problem going there,very helpful answering questions and fixing any problem you have with your vehicle.

Took to long to get looked at and the service done even - mreeser

Took to long to get looked at and the service done even though under warranty and was towed there by AAA and sat there for 10 days and then parts ordered and not done till 23rd Mess under hood sprayed all over from defective water pump was never cleaned. One person in Service Department was very rude. Needs to go back for a refresher course on how to speak and treat customers. THIS was only one person others very nice and professional. Looking into a new Dealership for purchase. And maintaining a new vehicle. Had been a Ford Customer forever and my children followed suit but I am now looking at Chevrolet Dealerships.

Wow great experience and professional results ! - mattrio68@aol.com

Wow great experience and professional results !! Thank you Ford of Smithtown!! The sale department too is excellent.

Brandon, is sophisticated at what he does. - MichaelKonkel26

Brandon, is sophisticated at what he does. He takes the time to go through everything with you. and if you have a question, he would get the answer for you. It is so nice to go to this dealer and the customer courtesy it is exceptional.

"I advise you to avoid this car dealership. - #TrueStory

"I advise you to avoid this car dealership. Nowadays, there are numerous options available to purchase a reliable vehicle, whether new or used. However, this dealership still follows the old and unethical practices of taking advantage of customers, just like in the 70s. I bought a 2021 Jeep Grand Cherokee 80th anniversary edition from them, and when I took it for the first oil change, I noticed that the front end was shaking while braking. Upon investigation, I was informed that I needed new tires and couldn't do a tire rotation because the tires were in bad condition, despite the fact that I had purchased the vehicle less than five months ago. They are refusing to address the issue, and as a result, I am operating a vehicle that is unsafe—a vehicle they sold to me, fully aware of its condition.

Walter Smith is the best. - johnscardina

Walter Smith is the best. He gives me options, explains everything, and allows me to keep my car maintained while on a fixed income.

The service department and the sales staff are wonderful. - Chapleau39

The service department and the sales staff are wonderful. Helpful and knowledgeable. My service appointments for my car and truck always go great. Excellent work in a timely manner.

Job well done on time! - Hadbax

Job well done on time! Nice people.Clean environment. Makes fo a very happy customer

On my last service visit before turning in my 2019 Toyota - esslomka

On my last service visit before turning in my 2019 Toyota Camry XLE for a new Vehicle at the Same Dealership, I was very pleased to receive a modified Toyota Care servicing. Mohammed "Moe" is my Service Advisor in the Service Department after my previous Advisor moved on. As always, the vehicle was checked in for the appointment previously made. I was then brought to Mohammed to write up my service order on the car for it's 6 month Toyota Care which I kept up personally after the Complimentary one which was part of the vehicle care. Keeping it up assures the vehicle running well as it is monitored. Mohammed and I agreed what work should be included since the vehicle was going to be turned over to the dealership for purchase at the time of arranging the future new lease. I waited in the very comfortable waiting area with TV, comfortable furniture and also Comp Beverage Station. I was kept up to date on the progress of the repairs by another staff member. He was also informing the other customers of their vehicles. In about an hour or so Mohammed directed me to the Cashier. After paying, I was informed when the next service was suggested. I was directed to the parking lot which was informed I was heading to have my car ready. The car was brought to me at the gate. Another pleasant service visit to the Service Department at Toyota of Bay Ridge. I will continuing using the Service Department with the leasing of the new vehicle,

I have been having my car serviced here the last few - Nicole

I have been having my car serviced here the last few years. Mark is my service guy. He is always helpful and honest. He knows right away to have me fill out the paperwork and start the job to get me out within reason, since I am always on the go. I have been very satisfied with their service.

All staff are courteous, friendly, knowledgeable and - ahuber1215

All staff are courteous, friendly, knowledgeable and helpful. I've been a client since 2011. Highly recommend patty in sales and Vincent and Michelle as advisors!