141 New York Buick Service Centers

Frank & Sons is a wonder place of business. I would... - Goldlj

Frank & Sons is a wonder place of business. I would recommend them to all of my friends and business associates. They did a excellent job. Very professional job.

The service staff are excellent - Precious

The sales staff are excellent. The service needs a little a work. They don't tell you things that are wrong and then you drive away with an issue and the manager says they didn't tell you your hub and bearing were bad. They replace parts that don't even need replacing.

Wow what a complete difference in professional service - deanasantora811

Wow what a complete difference in professional service from Generation GMC in Sayville compared from King O'Rourke in Smithtown. Service department is amazing. They send you a video from the mechanic going over all the concerns that you have any what they found. I was constantly being told my oul leak was a seel. Thanks to Generation GMC they took the time to find the real cause and it's going to take a week to fix. Thank God had the issues at King O'Rourke otherwise I wouldn't have found an amazing dealership. Especially Thanks to Maria for keeping me updated.

Rude people to deal with. - Robertlussier1971

Rude people to deal with.high prices to even look at vehicle problem.please stay away from this place.do not go there at all

excellent service ,quick drop off ,service consultant... - tfragias

excellent service ,quick drop off ,service consultant Jason called mid-day with status of my vehicle .As soon as i arrived to pick up vehicle Jason greeted me and explained what the problem was, he had me checked out to a super clean pick-up in no time.

My vehicle showed a warning of "A/C off due to... - Martin Soloway

My vehicle showed a warning of "A/C off due to temperature of engine" I brought it in to be checked out (Under Warranty). The technician after teleconferences with GM was unable to correct the problem. I was asked to leave the vehicle over night, but GM was still not able to come up with a solution to the problem. After a few days, Rick called me and told me to bring in the vehicle, at which time the computer was replaced. I thought the staff at Grand Prize tried very hard to solve the problem and worked very well with me. I therefore think a "Good" rating is proper under the circumstances described.

Unethical Business practices. - Carguy13

I will write my review shortly. Very unethical business practices and only cares about the money not the customer. We have dealt with them years. The Daughter has no clue about customer service

Kept my car for a whole day and kept on delaying fixing... - cola

Kept my car for a whole day and kept on delaying fixing the cheap stuff and trying to push expensive stuff onto me. Ended up with a big labor bill for diagnosis. How hard is it to give me $30 worth of service? Kept on delaying it and trying to get me to pay for the $800 service as well.

My name is Leonora. - Leonora Delmarco

My name is Leonora. I was referred to Karp Buick, in Rockville Center, NY, by my cousin, Dominick and I was so grateful that I was. My Husband, Leon and I were greeted by the Manager, Mike and the Salesman, Al.Both gentlemen, were very welcoming, gracious, knowledgeable and pleasant. They both made you feel very comfortable and answered any questions we had. We also met Andrew and Gil, who were very helpful, and professional as well. If you would like a pleasant no pressure experience when it comes to buying a new or used car, I highly recommend Karp Buick in Rockville Center.