14 New York Pontiac Dealers

Very attentive to my needs and what I wanted in my new - robijohn59

Very attentive to my needs and what I wanted in my new vehicle. Did a great job working with me

BUYER BEWARE IF BUYING USED VEHICLE. - Vicki

BUYER BEWARE IF BUYING USED VEHICLE. This dealership will sell you a used vehicle that they state supposedly "passed their 132 point inspection process" but actually does not pass. Purchased a 2017 GMC Sierra 2500HD with only 39,000 miles on it, but when brought it back to PA, it would NOT pass state inspection PA state inspection requirements mare the same as in NY. Vehicle doid not have a NY state inspection sticker on it so I don't know how they can say it passed inspection. Larry Spacc will call you personally right away to get your information for a credit check for financing, but the minute you call the dealership with a problem, he will NOT even get on the telephone and speak to you. Makes false promises, but actually does absolutely NOTHING to fix any problems or issues. When filed complaint with PA Attorney General, he lied and told them he made offers to resolve the problem when he made NO such offers. DO NOT buy from this dealership. They do not stand behind the vehicles they sell and GMC should be embarrassed and ashamed of this dealership's behavior and attitude towards customers. BUY from a more reputable and honest dealership. I wish I could have given them a ZERO star for this review.

This was my first car-buying experience, and it couldn't - SDIMARIS

This was my first car-buying experience, and it couldn't have been better! I worked with Mike La Rosa at Van Buren Buick GMC, and it was a 5-star experience from start to finish. Mike went above and beyond for me, explained everything in detail, and made sure I was educated on all my options so I could make an informed decision for myself. I had gone to previous dealerships prior to Van Buren Buick GMC, and was very underwhelmed. Mike was thorough, knowledgeable, helpful, accommodating - but most of all, he listened. My experience couldn't have gone better. I would recommend Mike and this dealership to anyone looking for a Buick/GMC. My experience was truly unparalleled - they went above and beyond in every aspect. I look forward to going there again for my service needs.

Huge thank you to Joe and Sean! I definitely will come... - NIKKI D

Huge thank you to Joe and Sean! I definitely will come back in the future. Excellent customer service and the quality of work is awesome!

charged me 45 for an oil filter and 85 for the oil. did... - Mitsy

charged me 45 for an oil filter and 85 for the oil. did the work then informed me of the price. never use them again. total scam. I will tell everyone about this scam and deal with the BBB and state and local goverment.

Service run around - Ringer

Brand new 2017 acadia, less then 1 yr old. Less then 800p miles Brakes squeall like a school bus. APPT 1. I'm told the need to change brake pads. Ordered pads will be 8n nexr week. They never called me. 2 weeks after initial visit. I call them tell me parys Just came. Bring on your next week. APPT 2 Take car in they tell me GMC policy JUST chg. No new pads. They turm rotors. Next day brakes squealing. Told me to bring car in next week. Today was next week. Tell me pafs need replacingI would have to pay. I refused They then said they'd split cost 50/50. I refused. Now in GMC MEDIATORS HANDS.

Upon delivery of my vehicle, I learned that the contents... - Whateverman

Upon delivery of my vehicle, I learned that the contents (insurance, registration etc.) of my glove box had been thrown into the garbage. This was exceptionally irritating considering the upholstry was not even cleaned and the wax was spotty at best. Personal items were also taken and unreturned. When I brought this up I was told the detailers "only make 6 dollars an hour"!!! The service deptartment also failed to fix the sunroof as I would learn a week later when it would not close. The screws and assembly that were taken apart to repair this part was not even tightened afterword. (Maybe they knew it would be back.) After the sale, agreed upon specifications were not met. I got the old "got your sale on to the next one, thanks." Minus the thanks. When I became upset about these things and expressed this, one of the dealers (whatever it is he does there) proceeded to talk in a rude manner about me in the showroom, unknowingly in front of my spouse and child. On top of this, while waiting outside for my car I noticed an angry woman leaving and then heard the unprofesional conversation between the dealer and the other office guy. "Oh she's going down to Kia... good my brother works there. I'll squash that deal too!" I was appalled with dealership on every level. Lesson learned. Get exactly what you agree upon DELIVERED, before you sign anything. And don't go to Performance Pontiac.

Great oil change - Havana

They treat you as a person and they’re very knowledgeable of your car. I will bring the car here and I recommended to my friends