16 New York FIAT Dealers

I genuinely thought good Jeep service here was a myth, - Alex

I genuinely thought good Jeep service here was a myth, until I met Luis Rivera at Jeep of Manhattan. Called over the weekend - a real human answered. No bot maze. Got a next-morning appointment ...had to double check if I heard correctly. Showed up - Luis was there, professional, and actually listening. Took detailed notes, confirmed everything, and (this part shocked me) gave me his cell so I could send videos of a hard-to-reproduce issue. Other dealerships wouldn’t even try. He coordinated directly with the technician so nothing got lost in translation (which is usually where problems go to die). Other dealerships: “Could not reproduce.” Luis: “Let’s actually figure this out.” Updates were clear, technical, and on time. My car was fixed faster than it usually takes other places just to start looking at it. Pickup day - I’m expecting my usual salt-covered winter artifact. Nope. Car comes out clean, washed, and I actually had a moment of “I forgot this is what the color looks like.” End result: smooth, transparent, stress-free. Again - NYC. Jeep dealership. Yes, really! Luis Rivera didn’t just provide service—he restored faith. Jeep should clone him… or at least send every other service department to train under him.

Great service! - janetcarlile

Great service! Highly Recommend! Danielle was extremely helpful and knowledgeable. This dealer is much better than the one in Saugerties.

Had a positive experience at this dealership. - Drzflow

Had a positive experience at this dealership. Christian was very knowledgeable and answered all my questions, was never pushy. Can say the same about the finance manager, did offer me a couple addons but was never pushy, did tell me a couple times I do not have to accept anything he’s offering me. Overall satisfied with my ‘23 Stelvio Veloce which is in excellent condition.

He was very professional with his time with me I was very - Mkurban

He was very professional with his time with me I was very please keep it up

Very disappointed with them. - ldidonna95

Very disappointed with them. Few days after I purchased my Jeep, had wrote Jerome the salesperson to let him know that I had a reverse light out, he would talk to service, he never got back to me, as well as he was going to get me mats, which he never did. So, I made my own appointment, when I got there the Tech also notice the front low beam light was out. They would not replace the bulbs, it was "SOLD AS IS", Never again will purchase from them, thought they were a reputable company. Very disappointed.

Assistant Sales Manager Matthew Notarfonzo is a great - bsccamp58

Assistant Sales Manager Matthew Notarfonzo is a great salesman. He goes above and beyond to get the best deal for you and handles any issues that may arise very professionally. He does all of this while doing his job of running the sales desk and deals for his teammates. Maguires has a great team player in him.

Simple brake maintenance turned into several service visits - brautigam24

Service brakes pads at 40k. The new pads replaced weeks later. Back six times for noises. Wound replacing suspension bars, joints, steering on consecutive visits.

This is the Right Way to buy a new FIAT - raypreis

Great Selection, Gorgeous Showroom, Congenial Staff and fair trade-in pricing. Sales Specialist Victor Vignau and Sales Manager Bill Neikam are courteous, true professionals! They are waiting to assist you, but YOU have to make the first move!

tried to buy a car a few times - johnc

i called on phone to talk to salesperson....was put on hold forever called back and told i would get a return call... never happened called the day after looking to set up a time to see a car... put on hold 24 minutes called back and insisted i am trying to buy a car was told they would give my info to the next salesperson no one called next day i call back and i am told yes we have your info we will get back to you four wasted days..... never deal with them again

Worst car buying experience ever - FrustratedwithIslandFiat

I came to pick up the car on a Sunday and they gave me the car without a front license plate holder, without the GPS installed, without gas and with the paperwork completed wrong so I couldn't register my car for more than 10 days.. They made no effort to prep the car. The mats were still sealed and in the trunk. I drove the car away and two service warning lights came on, including one that said not to drive the car. Follow up from the salesman was awful.

worse customer service - Caroline

I went to FIAT of Larchmont to get a quote on a few things to fix on my Fiat 500 that I bought there a few years ago. Then I went to see my local garage for another quote. The result was that Fiat was trying to make me replace whole parts that didn't have to be changed and the bill ended up being 4 times cheaper with my local repair guy. Also Fiat of Larchmont installed a rear view camera for me back when I first bought my car. The mirror was very poorly installed and never stayed steady. It kept moving while I was driving and after many attempts to have it fixed by Fiat, I kind of gave up as I was busy and it was never done properly anyway. Today it finally fell off and I brought it back for a last attempt to have it fixed. Steve Manessis from FIAT was telling me there was nothing he could do because he had no record of my past visits on his computer, that my car was no longer under warranty and the people who installed the mirror were no longer in business. But he advised me that I should go see a glass repair shop myself and have them glue it for me as there was nothing he could do! I am appalled by customer service in that shop, don't go there or you will be scammed!

Dealership Experience - Melody125

I called Doan Fiat because I was interested in the Fiat 500x. I wasn't disappointed, Doug got right back to me and told me about the Fiat and what they had onlot. I went over and saw the SUV and fell in love. Doug helped me thru the process with his expertise and now I'm driving my dream car. Thank you Doug I'll be spreading the word!

Go somewhere else they are the worst and unprofessional... - DELGRECO

Go somewhere else they are the worst and unprofessional personnel to deal with. They lied about their findings but didn’t hesitate to take my money 😡

Fabulous salespeople. - Btyler

Fabulous salespeople. Dustin was fantastic. Test drive three vehicles. Great having hundreds of vehicles to choose from.