139 New York Dodge Dealers

Went in to buy a vehicle a month ago and had a chip in - Josh

Went in to buy a vehicle a month ago and had a chip in the windshield. They said they will get something scheduled so I bought it trusting they would take care of it. As soon as I left iv been getting the run around about who I need to talk to and then never getting calls back. Still a crack in the windshield and no actual answer a month later

Matt is an excellent service advisor. - jtjtrier

Matt is an excellent service advisor. I've been a customer since 2019 and he has been great. The dealer ship is clean and the staff friendly and professional.

They produce the most positive customer experience. - Jbunk1342

They produce the most positive customer experience. Service before self, is part of their culture. Great location, really nice part of upstate New York. Also close to Vermont which is also convenient.

I wanted to give a Big Up to Jorge Guzman for helping my - rajarani30

I wanted to give a Big Up to Jorge Guzman for helping my daughter Chrissy with her lease of a new Compass Latitude. Jorge was a kind, honest, patient and most of all very professional during the entire process. Jorge did not push her around and he met with me her dad, Roger and clearly explained everything about the different vehicles available for our budget. The man did an outstanding job.... I recommend that he get a free lunch from the Boss....The entire staff in the dealership was nice to us.... Great experience at Garden City Jeep and again a warm thank you to Jorge Guzman for his help making a positive vibration in the car buying process !

This dealership will take your car into service and ruin - Johnelectric24

This dealership will take your car into service and ruin it more than before you brought it in and never fix the actual issue and then just send you on your way because they don’t have enough time or staff. Do not use this place ever you will regret it with a passion. The few good reviews on here have to be fake

Great dealership. - Ree

Great dealership. Terry always helps me out on my vehicles.. I'm on my 6 lease from there already! Thanks Terry

Upon entering the showroom I was greeted and asked if I - Cat Marquis

Upon entering the showroom I was greeted and asked if I would be in need of assistance. I ended up conversing with Joe, who I later found out was the used sales manager. I found him to be quite knowledgeable and he answered each question without making me feel like I was bothering him. He went above and beyond to ensure that I went into the best car for me. I would reccomend him and this dealership to anyone who is looking for a vehicle.

The worst dealer! - rszip

The worst dealer! I'll let others speak for me. All the bad reviews are true. Read Yelp reviews too. I don't understand how Jeep corp. continues their relationship.

Professional environment with honest and reputable staff - Jack

Professional environment with honest and reputable staff that cares deeply about customer concerns and values.

Nov 2024. - gmuckster1

Nov 2024. I found a Wrangler on Jeep.com at CDJR of Utica. Then filled in their online information request. Within 30 minutes I had a phone message and text reply wanting to help! I had a great experience with Jordan Ross, Erik Hyde and Matt Coppola while purchasing the 2024 Willy. This was a long distance purchase with email, phone calls and texts. These guys were prompt and professional! When I arrived for pickup, the paperwork and Willy were ready for a quick turn. Thank you!

Your parts department manager Marsello Locasto was very - Mariejaros55marie

Your parts department manager Marsello Locasto was very professional, helpful, and went above and beyond the services that most parts department would do. You have a star in this worker at Huntington Jeep.

Well where to start. - Steve R

Well where to start... We purchased a 2024 dodge durango just over a month ago. I noticed left muffler wasn't aligned correctly and made appointment to have it fixed. 2 weeks later was told by service that there is blood on the pipe and impact damage, and it would cost 3000! I inspected this and found there was no blood or damage to piping. There was grease splatter in pipe NOT blood! No one has provided pictures prior to sale from their website to prove the muffler was bent... This issue was missing when car went through PDI process before delivery! We received no help whatsoever from Mike Ashby (general sales manager) or Matt bell (service manager). Maike actually stormed out of office and said he has better things to deal with! This is a manager.... I will be filing BBB complaint and calling Chrysler on this terrible experience.What they have accused us of is illegal and unethical! Stay away from this dealership O AND I KID YOU NOT, WHEN I TOLD JUSTIN ITS GREASE ON PIPE HE SAID " WELL IF THERE WAS GREASE IN THE ANIMAL THERE WOULD BE GREASE ON THE PIPE"!! i have been in the repair industry for over 25 years and NEVER EVER heard of anything like this!! BBB complaint has been filed along with Chrysler complaint as this is unacceptable!

I had a very complicated issue with my car. - Keith

I had a very complicated issue with my car. I called and spoke to the service manager. You understood my problem. He then got what the general manager who also understood my problem. They took wonderful care of me in my car. They went beyond the call of duty. They were totally awesome.

The service guys were fabulous!! Especially Lauren!!... - ruvino2000

The service guys were fabulous!! Especially Lauren!! Quick and courteous and I was back on the road!! I will be going back for service to my vehicle.

I had the misfortune to visit this den of thieves and... - kc2bob

I had the misfortune to visit this den of thieves and bought a Dodge Charger. They kept me waiting 7.5 hours, ran my credit report thru 7 banks (even though I had a pre-qualified check) and when I got the letters from the banks in the mail it tuned out that they were selling me a car that had a higher loan to value rate. Frank is a complete liar, tried to tell me the Charger was worth $40,000. Stay away from these morally devoid sheisters. I bought another car today from Phil @ Enterprise Car Sales in Wayne, NJ. Totally fantastic experience, great car and purchased for 10% less than the KBB rate and the car had a no haggle price tag on the window (as it should be). Good Job M&M, your sales tactics and thievery just lost you a repeat client. Karma is a real B*xxx! Do yourself a favor and stay far away from M&M, the owner should be ashamed of himself. Now I'll wait for the cookie cutter response! "Please contact us, we are sorry you had a negative experience, we'd like to try to resolve this matter" - yeah right!

Louie was phenomenal to work with in buying my new 2024 - VTRenegade

Louie was phenomenal to work with in buying my new 2024 RAM 2500. I have never had a more pleasant no non-sense experience at any dealership anywhere and I have been to tons of them. This last time I visited more than 15 dealerships and called at least 25. I inquired at more than 40 online and when I finally called Wally’s and Louie answered he proved dealerships still do an honest business and want to sell vehicles. I made my 1 and only offer on the truck based on what I could spend. Louie presented the offer to management and they accepted it. I got an incredible deal and treated with nothing but respect throughout the entire process. Louie even went out of his way to make sure my every request was handled. Made the 6 hour drive from my home there 100% worth it. Even their service guys went out of their way to help me out as I had to tow my other vehicle home on an auto transport behind my new truck and I needed to have my ball flipped over so I could lower it to get a better tow for the 6 hour trip back home. I will be pleased to take my business to Wally’s CDJR when I need my next truck. They were fantastic.

Worked with Kevin . - Gay Pudney

Worked with Kevin . He help us order our Brand new Ram 1500 . He was there every step of the process . Highly recommended! A++++++++++++++

I had a fantastic experience at United Jeep in Bay Ridge, - Emil Kostov

I had a fantastic experience at United Jeep in Bay Ridge, where the service staff went above and beyond to make me feel welcome and valued. I want to give a special shoutout to the lady with the amazing hairstyle and her coworker at the reception, though I regretfully forgot their names. Despite arriving an hour late due to the heavy rain that Saturday morning(03/23), the staff remained absolutely professional and friendly. They offered me a delicious coffee in their Guest's Lounge and engaged me in a pleasant conversation while my vehicle was being serviced. I was initially concerned about being a last-minute customer, but my worries disappeared as the staff handled everything smoothly and stress-free. The facility itself is ultra clean, modern, and spacious, providing a comfortable atmosphere for customers. I had a recall and oil change alerts and was pleasantly surprised by the complimentary oil change as a new customer. This experience has restored my trust in the brand dealerships, and I will be returning for future services. Thank you to the entire team at United Jeep for a job well done, and I look forward to seeing you all again soon. Highly recommended!

Thank You for the assistance and staying past closing ,... - joe

Thank You for the assistance and staying past closing , smooth buying experience and willingness to beat the pre qualification loan.

I brought my 2021 Chrysler Pacifica and because the - godstruck1968

I brought my 2021 Chrysler Pacifica and because the transmission was acting up. The car was dropped off on a Monday. On Thursday the dealership calls me up and tells me that the technician cannot find a problem with my transmission and wants me to come in and duplicate the problems on the transmission. If this technician cannot identify a problem transmission why is he employed at a dealership. They didn't mention that they check the front end which was another one of the main problems or the fact that the transmission was slipping. I've owned cars for most of my young life and I've never experienced service this terrible.

My experience with buying a used car was hassle free.... - S Sab

My experience with buying a used car was hassle free. The staff made it easy.

The service department is the WORST! - OfficeRescomm

The service department is the WORST! Do ANYTHING to avoid Riverhead Dodge. We purchased out trucks from them and they will do anything to not cover warranty issues. GO to Browns in Patchogue! I will be!

Sam was amazing. - Jenniferv9

Sam was amazing. I wanted a Jeep so bad, and she made it happen. I recommend her services

Dansville Chrysler is a great place to have your vehicle... - Happy Customer

Dansville Chrysler is a great place to have your vehicle serviced. Being a return customer, I am very happy with the quality of work from the technicians. Skip and Kyle got my vehicle in at my earliest availability. I didnt have to wait a week! Paul had my replacement parts ready and waiting. I had a few question's about car's and Graham and Lenny had all the answers. When I'm ready for my next new car I will be going to DCDJ. I highly recommend checking them out if you live around the area. Much better than any of the surrounding options! A very relaxed and personable atmosphere where they know you by name.

The GM, Jim was a pleasure to work with and very - Tyler

The GM, Jim was a pleasure to work with and very accommodating! He made the entire car buying experience easy and quick from a distance as we have 3 young kids and live over 1 hour away. He and his team were able to get us a very respectable interest rate in today’s economy and helped us through the process. In the end we were able to make the deal and walk away with the vehicle we had been searching for. All in all we are very happy with the service we received from Jim and his finance team. Recommend anyone to give them a chance!

Straightforward, easy to work with and very... - Kate

Straightforward, easy to work with and very accommodating. Would be happy to deal with them again!

I bought a brand new truck from Binghamton Chrysler in - Ssmity

I bought a brand new truck from Binghamton Chrysler in 2019 I came back to do business, you would think they would want to do business with a local person, instead they insult and lie to your face. Never would I recommend this place. If they can’t screw you they don’t want your business. Pretty sad deal.

Thanks for taking care of my minivan brakes! Great... - Amy

Thanks for taking care of my minivan brakes! Great service and quick appointment. Service was friendly and called to let me know what needed to be completed on the car. Thanks!!

Did not solve problem of vehicle. - Beejasewicz

Did not solve problem of vehicle. Cost me $2000 to fix from another vehicle shop.

This dealer has the worst service center. - scavallo5

This dealer has the worst service center. First, I brought my RAM 1500 in for a warranty repair back in 2022. It took them three attempts, and after they jerked me around and promised me a loaner car, they reneged and said "you didn't buy the car here". So I go to pick up the truck so I can bring elsewhere and it has three deep gashes scratched into the sid. "so sorry sir, theres nothing to indicate we did that..." which was total xx.... Now I go to do an oil change on my wife's jeep (that we did buy there) and I find the oil pan drain bolt is stripped...Anyone want to guess who did the last oil change before that? I'm going back to Town and Country CDJR because even though it's 25 miles away, they've never screwed me like this.