134 New York Chrysler Dealers

The service department is top notch. - oakridge6

The service department is top notch. All it takes is a phone call with a question/concern and Jay and his crew will come pick up my vehicle at my place of employment, do the work I asked for, and return my vehicle before I'm done for the day. Always courteous, always respectful, always accommodating, this service department is the best I've ever dealt with in all my years of driving. They have earned my loyalty..

4 tires, no alignment and a key program has already taken - Tomdecker1977

4 tires, no alignment and a key program has already taken 3 hours. I would recommend using Hudson valley jeep service department

Went to other dealer looking but this one acted like they - Ronaldkaczmarek520

Went to other dealer looking but this one acted like they wanted to help me find my truck now all 4 vehicles in our household came from bob johnson

DO NOT BUYOUT A LEASE AT FERRARIO! - Brian S

DO NOT BUYOUT A LEASE AT FERRARIO! NEARLY $1000 IN ADDED FEES. My lease term ended and given the very poor selection of new or used vehicles on the lot I decided to buy out the vehicle I had leased. I got the 10 day payoff from Ford Credit and called Ferrario to complete the transaction, as Ford Credit won’t just accept a check. You have to go to a dealership. When I reviewed the paperwork Ferrario had added $500 to my payout amount, added $295 for “used car check”, over $200 for registration (my vehicle is already registered and inspected) and then additional state fees as well as the document and title fees. I called and spoke to the sales manager to see if the fees are an error, but he told me that it was not an error. It is the owners policy to add these fees. That’s right, Mr. If-you-don’t-see-me-I-can‘t-save-you-any-money Don Ferrario, has a policy to pirate Ford lessees out of $900 and put it in his pocket. I called other dealerships and ultimately paid $930 dollars less to buyout my vehicle.

Service department has been extremely helpful and prompt - miketulsey

Service department has been extremely helpful and prompt on 2 recalls I had on a Jeep. VERY impressed with their customer service as well. Even helped me after hours

Attentive sales persons. - jhncoecles

Attentive sales persons. Explained clearly the buying process. Excellent service department. Highly recommend this dealership!

Car in shop 3 days, they couldn’t figure out what’s wrong - Jason

Car in shop 3 days, they couldn’t figure out what’s wrong , took engine apart and left it like that , had to have it towed because of incompetency and poor arrogant service , paid a fortune for nothing on top of it all. Later my mechanic fixed the car within half a day for less that the amount I paid them.

More interested in telling you what your payment is than... - SteMako

More interested in telling you what your payment is than disclosing the sale price if the car. Refused to tell me then got rude belittling me for not purchasing.

Purchased a used 2014 GMC truck great running truck great... - gmorgan

Purchased a used 2014 GMC truck great running truck great service and this isn't the first time at Chilson Wilcox and hope to do business again what I like most no pushy sales men any problems they have taken care of me. Thanks John and the rest of the crew

I cannot say enough fabulous things about the team at - cattrz

I cannot say enough fabulous things about the team at Victor Chrysler! The dealership is absolutely gorgeous. I recently had a service appointment, the service writer went above and beyond for me. I was updated throughout the entire appointment. During my wait, I was able to get some work completed on my laptop in their beautiful customer lounge. The whole experience was fantastic. I highly recommend this group.

Horrible Dealership - Inspector 1961

I went to the Lowery Bros. Jeep dealership to check out a new 2018 Wrangler. I was looking for a specific vehicle that was listed on their website as being in stock, but couldn't find it anywhere on their lot. I tried to find a salesperson to help, but had no luck. Even after waiting in the showroom, checking out vehicles, nobody offered to help. I finally got frustrated and left. I have tried to contact them several times through their "contact us" link on the website and have received no response. This is the worst dealership I have ever dealt with. Luckily there are other Jeep dealerships in the area that are more than happy to receive my business.

Terrible in so many ways. - JACKIE Spier

Terrible in so many ways. Not to mention they didn't take off the $1000.00 the manager said they would. Read your paperwork before you sign!

If you need a car or truck go to Emerling Chrysler, and - Jeff

If you need a car or truck go to Emerling Chrysler, and ask for Liz Fisher, she is the best at her job, and will work very hard to help you with your car or truck. I trust her completely, her heart is the best I've ever known. I will always do my business with her. Tell everybody you know that is looking for a car or truck to go see her first before going anyplace else. I know you will be very happy with your choice.

EXCELLENT BUYING EXPERIENCE - Walter Paprock

I highly recommend Gerald A. Nortz Chrysler/Jeep/Dodge/Ram to anyone looking to buy a car. I dealt directly with the owner, Gerry Nortz. I recently purchased a new 2017 Jeep Grand Cherokee and Gerry made the buying process very easy and outright enjoyable. Gerry is very knowledgeable of the products he sells and he operates his dealership in a professional and courteous manner with no pressure tactics. I was also very pleased with the price he was able to offer me for my trade-in and for the discounts I was able to negotiate on my new Jeep.

Norwich Dodge is one of the best dealerships I have ever - shess50

Norwich Dodge is one of the best dealerships I have ever worked with. From their friendly, helpful staff to the selections of new and used vehicle they offer is over the top. I have bought my last 7 vehicles under Paul Cirello (General Manager) and have been treated fairly on every single purchase I have made. This was my first time working with Jason and I plan on working with him on all future purchases as well. Thank you again for a great experience!!

My car has been in their shop for months. - Serenaturner1983@yahoo.com

My car has been in their shop for months. There is zero communication. I have been told over twenty times that I will get my call returned, but it’s never the same day most of the time not even the same week. I have been given every excuse under the sun about the warranty, Chrysler, waiting on parts, employees being out sick….. you name it. I have NEVER got a straight answer. I had collision repairs done at this location previously in Oct which took weeks but at least they were accommodating and kept me in the loop. Not one have the employees at Jeep tried to help me get a loaner or a rental. I have three kids and work two jobs. I had to quit one of my jobs because I had no way to get there. I still do not have a date that I can expect my 2021 Jeep to be ready. I will never return to this location.

Contacted by email through Cars. - DelmarJeeper

Contacted by email through Cars.com and never got any response. Waste of my time.

I had a great experience, my salesperson, Teresa was - clillie23

I had a great experience, my salesperson, Teresa was great and made everything so easy. I ended buying the truck and will definitely come back once I am in need of another vehicle.

Ruge's advice and patience made me feel like they cared... - Alexander Hamilton

Ruge's advice and patience made me feel like they cared about me, my family and my car. I highly recommend them and feel happy to know they are my go-to option for my Sube.

Will never go there again - James33

Super friendly staff to your face but total idiots would not recommend anybody try to deal with them. Walked out after 3 hours when they offered me 3k less than blue book on my car with less than 33k on it then they ran my credit for over 40k after I walked total xxxxxxx

Dodge Ram 1500 two wheel drive 2013 - mcnutt1

We had a great experience at Upstate Dodge. Very friendly people. With in 24hrs we were in our 2013 Dodge Ram 1500 truck. Great Truck

Easy and Hassle Free Purchase- would definitely repeat - RamGuyNY

The salesperson was very patient and helpful. Financing was approved very quickly. I did not feel like I was being pressured or rushed to make a decision. This is a big investment for me and I feel like thanks to Robert Green I was able to find the truck I wanted without a huge hassle and with monthly payments I can afford.

My New Jeep - Big D

Was treated with the utmost courtesy, salesmen was Mike Count and was very knowledgeable about the vehicles features . I was trading in my 2013 Jeep Compass and was given a very good trade in price. The financing was very quickly gotten for new vehicle and my payment actually are less and my vehicle has more features than the 2013 did . The nice thing about Royal is that if my vehicle needs any servicing they will supply me with a loaner car while they work on mine, this is a big plus!! Everyone there was friendly and very helpful!!

They are friendly and helpfully to me. They do the work,... - Lucille Coppola

They are friendly and helpfully to me. They do the work, that needs to be done to my car. I would recommend this dealership to anyone.

Great Dealership - Urban, Patty

This is the first time I purchased a Jeep Cherokee from this dealership. Tom Hesseltine was the salesman. He was always pleasant and helpful. He answered any questions I had. He introduced me to the staff and I felt very comfortable with them. Very pleasant atmosphere.