51 New York Cadillac Dealers

I recently called King O'Rourke Cadillac in Smithtown - Matt Thomas

I recently called King O'Rourke Cadillac in Smithtown to have my Cadillac Escalade V serviced for a recall set out by the company, and the experience was incredibly frustrating. Even though I’m a proud Cadillac owner, I was told that they would not provide me with a loaner vehicle because I didn’t purchase my car directly from their dealership — I bought it from Texas instead. It’s shocking that a dealership representing the Cadillac brand would treat customers differently based on where they made their purchase. As a loyal Cadillac customer, I expected the same level of service regardless of where my car was purchased. Denying a loaner because of this is not only inconvenient, but it shows a lack of respect for customers who invest in the brand. I was told this was a policy set by Sean King, and frankly, it’s an atrocious one. If I were a potential buyer, this experience would certainly drive me away from this dealership. I’ll be taking my business elsewhere in the future and recommend other Cadillac owners do the same if they value being treated fairly. ---

I just wanted to take the opportunity to write my - Katie & Rob

I just wanted to take the opportunity to write my sincerest thanks to Robert Basil Cadillac for their service and dedication. James Griffin, the sales manager, and our salesman, Dan Loehfelm, went above and beyond to provide our family with a quality used vehicle. They took time to answer all of our questions in a timely manner and with honesty. We were greatly impressed at the attention to detail that was put into every aspect when preparing our vehicle; it truly looked amazing! Our overall buying experience was open and professional and we would certainly make the trip from Rochester, NY again when in need for another vehicle.

Friendly, FAST, Efficient Service!!!! Had the Buick and... - Andy

Friendly, FAST, Efficient Service!!!! Had the Buick and the Cadillac serviced within the past month and each time it was a pleasure!!!!! Following the rules of preventing the viral spread was very apparent.....that'sanother reason for putting my mind at ease and feeling comfortable while awaiting service!!!! Great doing business at Davidson!!!!!!

The staff is always courteous and helpful when I... - jaddorisio

The staff is always courteous and helpful when I purchased my car! They are all very professional

Purchased my Cadillac from here and had one of the best... - MaryAnn53

Purchased my Cadillac from here and had one of the best experiences here with Sales Dept. I have bought many new cats over the years and this experience is by far one of the best! Worked with Sales Rep Aaron Pritchard and Mgr Josh Crannell. They are professional, experienced and a pleasure to work with. Would definitely buy here again. I highly recommend there Sales and Manager personnel, I would definitely buy from here again. This dealership is by far the best in the area to purchase a new Cadillac or GMC from. We have purchased a Cadillac XT4 back in March just recently a GMC Denali.

Finding a salesman is extremly hard to do, finding a good... - tekexec

Finding a salesman is extremly hard to do, finding a good dealership who treats there customers well, ebhances the challenge by 50%. In country I have found both. Doug Hacker is a salesman that I have purchased two CTS's from. There pricing is excellent, service terrific and ease of process was unbelievably easy. I look forward to purchasing many a car from Doug at country and appreciate the time and ease all of the staff did to make my sales go smoothly. -D

Went in to lease a cadillac escalade after reading the... - mbbmwaudi

Went in to lease a cadillac escalade after reading the attractive lease offer on the car window. They asked my name, DOB, and SS# at the door even before I was seated. After 20 minutes of credit check (they had'nt asked about what car I wanted yet), one sleezy guy came up with all smiles (yes, I have a good credit), and we talked about possible trade ins and car details. He kept pushing me to buy the escalade, without telling me the lease offer. After about 45 minutes of nothing, I asked about the window sticker lease offer, and he had me wait another 30 minutes. Then he came back with the manager, and they told me the price was for finance with 90% down (about $50000 down).

Never in my life have I heard a person waiting a whole... - Grand2002

Never in my life have I heard a person waiting a whole week before having their car serviced. When I called always received the "BRUSH OFF", as if they don't care. The best thing I've heard so far was " they didn't service my car because they didn't know what was wrong"; how could you know whats wrong if you didnt look and find the problem. Well in the end it was just motor mounts but as I write this today, it's almost two weeks and still havent gotten my car back.

Taking advantage of young people - Christopher.nimon

The salesman promised a warranty and a price and a rate and when I sat down to sign the paperwork it was all different. The car burned oil after the salesman told me about the "100" point inspection.. The warranty that I forced them to give me paid for the. 2000 dollars worth of engine repair. Glad they are out of business!!