6 New Mexico Subaru Service Centers

Excellent service and communication. - kerry.lujan

Excellent service and communication. Rick kept me informed and answered any question I had and made some recommendation on upcoming service that would be needed with the timeframes as well.

Rencent work on my 2016 outback @60 k Some work not done - Bablanza54

Rencent work on my 2016 outback @60 k Some work not done well...sloppy etc. Sonja and especially Brett stepped up and made everything right......ater the the work in engine compartment...I found a filthy mess by tech...plus my steering wheel was left crooked after alignment. Very pleased with out come. Hope Aubry reads this. Sincerely Ben Berg

The day after buying my car, the windshield wiper water - Syd

The day after buying my car, the windshield wiper water was not working. I was told that was my problem. Very dissatisfied with this dealership. Very nice people until you sign the dotted line. Btw, I paid cash..

I have a 2015 Forrester purchased at this dealership and... - aidacra

I have a 2015 Forrester purchased at this dealership and serviced there regularly. Recently I left it for oil change and overall check-up prior to a long trip this coming week. When I was told the car was ready, I picked it up - only to find that there was a potential major issue that was noted - so I had to go back. Before doing so I talked with Ted Nime, who is the dealership's director of operations. He verified with the technician that the problem needed to be addressed, told me to not worry about an appointment, got the work done (including having to remove/reinstall the transmission), and, much to my surprise, waived the customary charges as a goodwill gesture. THAT is how a dealership keeps happy customers. I don't give an "excellent" rating solely because the person calling me to say the car was ready ought to have read the report that said an additional hour was needed to check out a potential problem, as I'd left the car there for the day.