271 New Mexico SRT Service Centers

Your dealership has the most rude service manager... - Rosstapia

Your dealership has the most rude service manager (Anthony) and sales manager (Tony Lujan) I have ever come in contact with. I took my VW Tiguan which I purchased here in Santa Fe for warranty service on the timing chain. I left my car there and called Anthony a week later to get an up date. Anthony then in a very frustrated voice told me that he had told me that they were very busy and he would call me when they had done the diagnosis. He never said that to me and that is why I called to inquire about my car. We got into an argument and he told me that he did not want to work on my car any more and for me to pick up my car or he would put it out in the street. I then went over to the dealership and spoke with Tony Lujan about Anthony. He told me he would get to the bottom of this situation and would call me back. He called me back a week later and told me to pick up my car because they were refusing to work on it. I asked to speak witki the general manager but never got to talk to him. I had my car towed to my regular mechanic and will never step into any of García Dealerships ever again. Again he worst service and communication I have ever encountered.

Emily was top-notch. - susanpool22

Emily was top-notch. Best trading experience that I have had. Will be a returning customer and I will recommend her to all my friends. Gold Star to Hamilton and all the staff.

I really enjoy coming to the Hyundai dealership I... - Cassandra

I really enjoy coming to the Hyundai dealership I purchased my car a lil over 3 years ago and I still do not let anyone else service my car they treat you so well here just like your family ❤️

Nicole White was very helpful when I went in to get my... - tydalt10

Nicole White was very helpful when I went in to get my vehicle serviced and to order a few parts. She had excellent customer service!

I went in to find out about a few parts for my vehicle... - tydalt10

I went in to find out about a few parts for my vehicle and was helped by Nicole White in the parts department. Great experience!

If you want a dealership who will support you over the... - ES00

If you want a dealership who will support you over the life of your vehicle - do NOT go here. This dealership has been in decline for years. It is sad to see. I strongly advise you NOT to take your business to them. Their service is atrocious. They cannot turn vehicles quickly, mislead you on their service timelines, will not return calls, are not proactive, are unresponsive, have massive employee turnover (not surprising) and are impossible to work with. Myself and others have repeatedly been lied to, ignored and denied timely repairs. Do NOT go here.

More expensive, just because it's Aztec? - Sadie

I went in to their service center to get a quote on installing a part on my Chevy truck. 84 bucks. Went to the Chevy dealership (Webb) in Farmington, was quoted 47 dollars for the very same job. I don't know if it's just because they are in Aztec, but the price difference is downright insulting. I wouldn't get a tire changed at this place. Now I only use the dealer in Farmington. Its worth the drive!

I have a 2015 Forrester purchased at this dealership and... - aidacra

I have a 2015 Forrester purchased at this dealership and serviced there regularly. Recently I left it for oil change and overall check-up prior to a long trip this coming week. When I was told the car was ready, I picked it up - only to find that there was a potential major issue that was noted - so I had to go back. Before doing so I talked with Ted Nime, who is the dealership's director of operations. He verified with the technician that the problem needed to be addressed, told me to not worry about an appointment, got the work done (including having to remove/reinstall the transmission), and, much to my surprise, waived the customary charges as a goodwill gesture. THAT is how a dealership keeps happy customers. I don't give an "excellent" rating solely because the person calling me to say the car was ready ought to have read the report that said an additional hour was needed to check out a potential problem, as I'd left the car there for the day.

Had my vehicle towed to the dealership. - We Don't Care

Had my vehicle towed to the dealership. It took. 3. Weeks for thier service department to accomplish this simple action. Submitted 2 FOBS they only did one. The parts guy actually yelled at me when I asked him to repeat his comment (I have military connected hearing disability). At first they were refusing to do the FOBS because the registration was from 2017. They didn't review it properly. Told them to look at the plates to verify they were disabled Veteran tags. My impression, they could care less about customers.

Oil Change for Fiat 124 Spider - Tom123

We had our oil changed with this group. They were prompt, curtious, and professional. This was unlike another dealership on Telshor which never seemed to be able to service our vehicle, and were quite unkind to us. Thanks, Jack Key people.

So appreciate the help and courtesy we received - norcalgma

My husband and I were about 33 miles outside of Deming when our check engine light came on. We were trying to get back to Northern CA but didn't know if it was safe to drive our Ford Fiesta or not. We called the service department, and Jorge was so polite and helpful. He told us to come on in and they checked it out. Was not critical (light caused by catalytic converter), so we were back on the road in less than 30 minutes. What a relief! We'll take our car in to our dealership when we get back in town.