14 New Mexico Mercury Service Centers

Took my F150 in for a major recall. Robbie, Raul, and... - RLG

Took my F150 in for a major recall. Robbie, Raul, and Steve were awesome. I told them upfront I was going to review the work as last recall was a total disaster, they said Tommy is very particular about his work and not to worry. They were right, all was correct and looked great.

The day after buying my car, the windshield wiper water - Syd

The day after buying my car, the windshield wiper water was not working. I was told that was my problem. Very dissatisfied with this dealership. Very nice people until you sign the dotted line. Btw, I paid cash..

Always quality service - STEPHEN BROWN

I took my son's car in for services. It had been sitting idle for over two years while he was going to school in Rome, Italy. They put on four new tires and changed the fluids for me as requested. Them Johnathan Sanchez told me he was going to give me free tire repair for the life of the tires and free tire rotations. Oh and then, they washed the car as well. Needless to say I will keep taking my cars to Corley Ford for all my services needs.

So appreciate the help and courtesy we received - norcalgma

My husband and I were about 33 miles outside of Deming when our check engine light came on. We were trying to get back to Northern CA but didn't know if it was safe to drive our Ford Fiesta or not. We called the service department, and Jorge was so polite and helpful. He told us to come on in and they checked it out. Was not critical (light caused by catalytic converter), so we were back on the road in less than 30 minutes. What a relief! We'll take our car in to our dealership when we get back in town.

OK! Well I was very pleased with Phil Long Raton until... - Gordon

OK! Well I was very pleased with Phil Long Raton until my 2018 Truck was out of Factory warranty. I purchased extended warranty directly from FORD protect for 60 months 60,000miles. Yet I still get emails every couple of weeks from Shawn Flynn, Chief Operating Officer, Phil Long Ford of Raton 1-844-578-1449 begging me to contact Phill Long Ford of Raton to buy extended warranty from them. I'v even sent a copy of my new warranty from Ford protect but Iguess Phil Long Ford of Raton don't give a rats xxx!! I shall never buy, service or obtain parts for my truck from Phil Long Ford ever again

Wife and I were passing through the 4 corners area this - steven.dopke

Wife and I were passing through the 4 corners area this past June going from Phoenix to Chicago. Power steering rack on our 2015 Explorer went out in Kayenta Az. I knew this was going to need factory Ford expertise and we heard several good things about Ziem Ford. Limped the Explorer from Kayenta to Farmington with no power steering. Justin May, was our service writer and was top notch. He was able to get us in the next day. Unfortunately they had to get a new steering rack from Denver and to no fault of Ziem Ford, it took 6 days to get the part. Justin was able to arrange a loaner car which eased the sting of being in beautiful Farmington Nm. for almost a week. ;) Extremely happy with the service we received from the entire service department and would recommend Ziem Ford to anyone!