Ok, so I called to get the recall completed on my Bronco - rwnorris575
Ok, so I called to get the recall completed on my Bronco Sport, and only had 2K left on 36K warranty. Spoke with Doug and he put me on waiting list for a loaner car. I live 3 hours away. Two weeks later he called and told me to come and get my loaner and they would take care of my car. A brand new, 200 miles on it, Ford Ranger 4X4 and told me to keep it as needed. Dough handed me off to Roger and the two of them were just GREAT. They made me feel like family and the service was completed within a week so no complaints here at all. I wish I had found these guys earlier. The CASA Group has been known in New Mexico and West Texas since Wally Lowenfeld came to town. This is not an exception for their dealerships. I highly recommend CASE for Sales and Service. Rodger Norris, New Mexico
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