32 New Mexico Ford Dealers

I originally purchased my Escape through Power Ford and - Maggie68

I originally purchased my Escape through Power Ford and continue to use them for the maintenance on my vehicle. They are all very professional, nice and explain everything. And if you still have questions, they are there to answer your questions.

Service performed as requested and very fast. - Burle

Service performed as requested and very fast. service department personnel were very pleasant to work with.

I have been very happy with all work done so far by the - Ponyprez

I have been very happy with all work done so far by the dealership on the multiple different Fords I own or have owned. Mostly it has been regular service and recall repairs, the prices have been good especially when coupons are available. I would have given all 5 stars had it not been for the additional dealer markup that I was told would not be added when I placed the order for my 2023 Maverick. I may have not been so unhappy about it if it were only a small amount but it was substantial and unexpected.

I was greeted by Braden initially on the lot, and we - ellenkebs

I was greeted by Braden initially on the lot, and we scheduled a new appointment to look at options about trading in and trading up. He asked the right questions, and was helpful to look at pre-owned vs new with the increase of prices and value. We had to come back and decided on a different newer pre-owned vehicle. Very great customer service, and Sergio in finance gave great information on warranties. All such an amazing experience, thank you. The sales managers, Stephen and Jay, should be proud, as a happy customer being part of the Casa family.

Damian Garcia was highly recommended by a friend, and he - Jaome

Damian Garcia was highly recommended by a friend, and he did not disappoint during the purchasing of my vehicle. He was cordial, patient, knowlegeable, and professional. I will definitely recommend him and Capitol Ford Santa Fe to anyone interested in buying a vehicle. Thank you.

This is now my second vehicle purchase with this - elvale0187

This is now my second vehicle purchase with this dealership. I filled out everything online and had a quote from Capital One sent it in and other documents they needed. Went for a test drive and withing 20 minutes I was driving home.

Jackie in Finance was amazing as always, the way she - Theresa Noedel

Jackie in Finance was amazing as always, the way she explains all the packages and the prices. Mike Ramirez came through with my deal for the second time. I will be purchasing my grandchild's graduation gift in 3 years from these two. Best customer service around.

James took good care of my car. - markthain5230

James took good care of my car. It had a bad injector and it was in and out of the shop in just a day

Emily was top-notch. - susanpool22

Emily was top-notch. Best trading experience that I have had. Will be a returning customer and I will recommend her to all my friends. Gold Star to Hamilton and all the staff.

Just shout out to Cassey and rob amazing people ,they all - adangutierrez1967

Just shout out to Cassey and rob amazing people ,they all about your type of workers ,please give them a raise and also all staff of roswell ford God bless each one of you injesusmightyname

Sales person told me the price was 30,000 after a hard - Mad customer

Sales person told me the price was 30,000 after a hard inquiry on my credit they tell me it's 40,000. Who does this? Very disappointing. I will never go back !!!!

Wife and I were passing through the 4 corners area this - steven.dopke

Wife and I were passing through the 4 corners area this past June going from Phoenix to Chicago. Power steering rack on our 2015 Explorer went out in Kayenta Az. I knew this was going to need factory Ford expertise and we heard several good things about Ziem Ford. Limped the Explorer from Kayenta to Farmington with no power steering. Justin May, was our service writer and was top notch. He was able to get us in the next day. Unfortunately they had to get a new steering rack from Denver and to no fault of Ziem Ford, it took 6 days to get the part. Justin was able to arrange a loaner car which eased the sting of being in beautiful Farmington Nm. for almost a week. ;) Extremely happy with the service we received from the entire service department and would recommend Ziem Ford to anyone!

The service I received from Faye Corley was very - Slgee1264

The service I received from Faye Corley was very professional and pleasant. Her knowledge of the car was excellent.

Upon pickup they tried to convince me an airbag and - MT

Upon pickup they tried to convince me an airbag and possible punctured fuel tank Factory recalls were "Courtesy Recalls." I asked for explanation which advisor told me they were only checked it I had experienced a problem with them. I said "I still don't understand. She told me that if I experienced a problem with either, they would look at them and only repair them once free and next time I would be responsible for full payment. Those two recalls were not corrected. Two other service advisors sat idly by not bothering to help the struggling advisor, nor, most importantly a customer. Mind numbingly inadequate unsafe training. I can't believe the liability and ignorance this dealership accepts from its employees.

Took my F150 in for a major recall. Robbie, Raul, and... - RLG

Took my F150 in for a major recall. Robbie, Raul, and Steve were awesome. I told them upfront I was going to review the work as last recall was a total disaster, they said Tommy is very particular about his work and not to worry. They were right, all was correct and looked great.

Morgen is always wonderful in taking care of my care. - slashlazy7

Morgen is always wonderful in taking care of my care. I appreciate the John and the service department. Thank you. They also did a great job on my Jeep last week.

Up front and helpful - VanPeltJ

It actually took me a few months to figure out the vehicle that I wanted and to get everything together. I worked with the same sales person who was very understanding and went along with all of my detours. He helped me find a truck that I am very happy with that I probably would not have picked out to start with. The only reason I didn't give five stars was that there wasn't much selection at the time that I visited in used trucks. It was the best experience I have had with buying a vehicle.

So appreciate the help and courtesy we received - norcalgma

My husband and I were about 33 miles outside of Deming when our check engine light came on. We were trying to get back to Northern CA but didn't know if it was safe to drive our Ford Fiesta or not. We called the service department, and Jorge was so polite and helpful. He told us to come on in and they checked it out. Was not critical (light caused by catalytic converter), so we were back on the road in less than 30 minutes. What a relief! We'll take our car in to our dealership when we get back in town.

I went to Ruidoso Ford after looking at a Ranger at... - Joe M

I went to Ruidoso Ford after looking at a Ranger at another dealership. The other dealer had a “closer” on staff who honestly just put a bad taste in my mouth. I called Ruidoso Ford and spoke with Pierce Montoya and went to see him the next day. Pierce was awesome! Everyone at Ruidoso Ford was super nice and helpful. It’s a dealership with old school values. The owner’s office is right at the front door and he spoke with me several times. Every single person there was extremely nice and helpful. This is a dealership I would send my family to. The price was great! But more than the price I was treated like a person and not a pay check. If I could give them more stars I would. You would be crazy not to go the Ruidoso Ford. Go see Pierce he will take great care of you!

Gave me great service. Did an outstanding job on my car. - cukamalu

Gave me great service. Did an outstanding job on my car.