1,071 New Jersey Used Car Dealers

We had a very pleasant experience at Auto Spot of - up2u

We had a very pleasant experience at Auto Spot of Mountain Lakes and considered a few cars that they had in their big inventory. We only bought this 2017 Subaru Outback yesterday, but we felt comfortable working with Alex (and Antonio) to get the car we wanted - even with realizing that there are no returns once you drive it off the lot. Initially this made us nervous, but we took the car for inspection before buying it, which allayed our concerns and gave us a lot more information on what we were purchasing. Alex went with us to the independent inspection, was a great listener when we had questions, and he was supportive and not pushy at any point. So far, so good with our 'new' used car, we drove it 60+ miles home and around all the next day and it's an awesome addition for us. If things occur soon that we did not anticipate, we will return to this review and update, but we trust that we got a great car for a reasonable price and it was an easy and painless transaction. We will recommend Auto Spot to our friends when they are searching for a used auto.

Joe was great. - Ep

Joe was great. He was up front and honest with everything. It was a great experience.

One of the best used car dealerships in north Jersey. - ginnychopra

One of the best used car dealerships in north Jersey. Bought Audi q5 from them had great experience 100% satisfaction with there customer service very decent price highly recommended

Compramos un vehículo aquí hace cuatro años traje para - Giselle

Compramos un vehículo aquí hace cuatro años traje para servicio varias veces Miguel fue excelente lo recomiendo bastante buenos precios buen servicio

this dealership needs to be investigated. - ryan zilberfarb

this dealership needs to be investigated. terrible customer service from the new service manager tom carrino. this dealer never did a full complete brake job on my car leaving out the anti rattle clips on the rear caliper causing my brakes to fail early and unevenly. when i discovered this i went to the dealership and requested my money back. service manager at that time was jennifer alfasso who was more than happy to give me my money back. kept calling and found out she was no longer with the company the next week. new service manager comes in 2 weeks later and is stating no refund. got to the point where i have to get a lawsuit involved in this process for unsafe acts and dealer negligence. i would highly advice you never bring a car here for service. the volkswagen service advisor jen is amazing but the manager above her is very demeaning and talks down on you. and now with this lawsuit a simple refund of $1,200 which is pennys to them will now turn into upwards of 10 grand. will never be going back to this dealership.

they will rip you off i knew there were scammers. - mondoj40

they will rip you off i knew there were scammers. they sell lemons and im going to report them to the bank that we financed through

Mr Lee the car dealer is a man to his word. - dbutler

Mr Lee the car dealer is a man to his word. He took my hand and led me through the things I needed to know about the car that I bought with no Bull. Thank you again for not taking Advantage of me. Dcorleybutler@yahoo.com

BE AWARE! - Scarletotara13

BE AWARE!!! Can't get anyone to answer the phone, need the registration/plates/title!! It's been more than 2 months! Drove to dealership...All Cars are gone, showroom empty, no one there at 4pm, doors locked, they are GONE!!! I now have a car w no registration, no plates, and no title!!! Now what??? Fraud! Scammers!

We bought a 2016 mini cooper here,drove it for 4 days and - chrisslatts

We bought a 2016 mini cooper here,drove it for 4 days and it was was leaking oil to the tune of a quart per day! Normally this would be the beginning of a negative review but they had me bring it in right away and replaced a bad oil cooler gasket that day.Kevin was very apologetic and was available to answer all my questions.

Just purchased a BMW and the experience was great. - Edwin

Just purchased a BMW and the experience was great. Love the car. Thanks guys. Stewart was great to deal with, very transparent, and the mgmt. team.

Have been calling them for 2 months regarding my - JTesina

Have been calling them for 2 months regarding my registration and warranty. Everyone I have worked with is apparently no longer with the company. No one returns my calls. My 2nd temp plate is about to expire and check engine light came on the car and no warranty to date. AMIR was the worst of all. Started the deal - passed me on to the next salesman who in turn left. Tried reaching out to Amir again and dodged my calls for 4 weeks. I finally got through to someone to hear that Amir was gone and they would relay my message to the Owner. Filing a formal complaint.

This has been the worst experience I've ever had with any - Allrandy

This has been the worst experience I've ever had with any dealership by far. I initially got a Saturn which was in the shop 5 days after getting it. That was in the shop for 30 days and then they did replace it, but with a much worse car. The 2nd car isn't drivable any longer and has placed me in a major financial crisis with no recourse.

Excellent overall experience! - Safetyfirst

Excellent overall experience!!! They service non Accura cars. I took my Honda Accord EXL there because there pricing is much less than others. Appointments easy to make, appt. and pricing confirmed pre visit. Facility clean, small but with very comfortable seating, complimentary refreshments available, individually wrapped. All employees friendly, nice, complimentary car wash and vaccuming. Over all Short wait time. Christopher Odgers, Service Consultant is exceptional. He was very professionally cordial, very approachable, listens attentively., patient, knowledgeable, readily answered/ explained all of my questions about present and future service needs, in a non condescending manner.

We've been Sussex Honda customers for over 22 years and - Jacki

We've been Sussex Honda customers for over 22 years and our experience yesterday with Danny, Service Advisor is the reason why. Danny went over and above his job description to help us out when we needed emergency help. He stepped up and helped us himself without asking for anything in return. Service like what Danny, and all the rest of the Sussex Honda folks, give every day is why we will remain customers of the Sussex Honda family!

Hello I am interested in your gold Lexus tell me a little... - melinda.becham

Hello I am interested in your gold Lexus tell me a little about the car please call me 706&69-1778 what is your phone number neither number works

Horrible service department. - mbe350

Horrible service department. Too E350 to be repaired there. I was assure by Mike car would be fixed. Almost 3 weeks with no car, 5 different occasions there and car is still not repaired. I paid them almost $1,600 to be told to take it somewhere else, they did not have proper equipment to diagnose. Stay away.

Just had a not so nice call with a woman named IVORY who - bridgetteblackshear

Just had a not so nice call with a woman named IVORY who works in the service department. I explained to her that I have an appt already on the books, but my car will not start so I would need to have it towed to the dealership today. Things were going well up until the point where she asked me for my name. I gave her my name and asked for hers as well. She stated that her name was Ivory but refused to give her last name. I did make a comment that it seemed evasive to not want to give her last name but I was fine with it. This UNHINGED woman proceeded to yell at me that she doesn't give her last name because her son was murdered 2 years ago. I then yelled right back at her that I didn't kill her son. She then hung up on me. I called back and reported her to her manager Lisa. I reported her because I think she may need to seek counseling. If asking her for her last name is triggering a traumatic experience, then maybe she should not be answering phones. I do not want this woman to lose her job or anything like that, but maybe a change in duties might be helpful. Briana Blackshear

This was the worst car-buying experience I ever had. - kchenma

This was the worst car-buying experience I ever had. It's tough to get the business manager Abe to give you straightforward information. I felt swindled. The interest rate advertised at .09% turned out to be 8.25% and there were never any clear answers. All the employees there seemed bored and not interested in being at work. I would avoid this dealership.

I had a great experience getting my car fixed at Ray - Monte293

I had a great experience getting my car fixed at Ray Catena dealership. They were incredibly helpful throughout the process. Recently, I worked with Keith Zirpoli, who was exceptionally organized and provided outstanding service. I highly recommend Ray Catena for both your car selection and servicing; I will definitely continue going there for my automotive needs.

Had a great experience, with great people. - Tcws718

Had a great experience, with great people. Very helpful people. Thanks for all your help

I had a great experience with the sales team, however I - failte1977

I had a great experience with the sales team, however I am extremely disappointed with the finance team. I learned after signing my paperwork that I was charged for a warranty and gap insurance that I did not ask for and was not told was being added to the price of my car. I would not buy from this dealership again.

My experience with this dealership was not good. - Beauv

My experience with this dealership was not good. Finance manager is very conniving. Certainly not honest guys. Lied about new brake job on car I purchased. Upon investigation brakes was not done. Sales manager said “ I thought they were done”.

I recently purchased a 2021 Audit Q7 from this dealership... - kimrossman1

I recently purchased a 2021 Audit Q7 from this dealership and I had an excellent experience from beginning to end. The sales person, Chip, was very welcoming, knowledgeable, and professional - but I most appreciated his patience with my buying experience. Before deciding to buy, I made multiple trips to the dealership for test drives etc and I never felt any pressure from Chip. He was always willing to spend time answering my questions and really took the opportunity to get to know me and my buying preferences. He offered to deliver my car to my home, and then when my license plates were available, he came back to my home to put them on. Overall, I had a great experience - I would go back to this dealership for future purchases and I will gladly refer friends and family.

Thank you C&K ! - tgmmasonry

Thank you C&K ! David is a solid guy; very patient and professional! Bought a great car AMG GTc . Shout out to Siggy and Don also ! I will be back to purchase another vehicle Thank You Tom M Point Pleasant, NJ

Service dept. - robsud

Service dept. was great. Nigel's help was deeply appreciated. Will be seeing him again.

Open communication/Very helpful for out of state purchase - thegashlycrumb

Princeton Mini came to our attention because it had multiple cars in inventory that matched what we were looking for and they were offering great incentives. Alex was very helpful in communicating with us via email and over the phone regarding our potential purchase. We appreciated his open, honest communication and no game playing that let us know our out the door price in advance. Joel helped us when we came to take delivery and was so friendly and welcoming. I loved the tour of our new car and all its MANY bells and whistles. Mike also helped us in person and didn't hesitate to find a solution when an unexpected wrinkle arose in our purchase. Only negative was that the sales process ended up being longer than expected because the dealership was shortstaffed at the time, but everyone consistently checked on us and offered drinks and snacks to make sure we were as comfortable as possible while we waited.

Scam! - RussFromJerz

Scam! I drove 2 hours to look at a car that was not even close to as described on their website. The staff was very rude when I walked in they were eating lunch and ignored me for 20 minutes. The place was dirty there was a family of mice walking around and it smelled of onions. The car was advertised in excellent condition but when i got there the battery was dead. After jumping it they got it running but it had blue smoke coming out of the back and leaked water out of the front. I did not purchase the car. We spoke about the price via email but in person they mentioned a $1900 holding and preparation charge on top of the price of the vehicle.

It really was a great experience it is a perfect place - hopencomfort

It really was a great experience it is a perfect place to buy a car Max our salesman was very friendly and helpful thank you all