1,129 New Jersey Used Car Service Centers

Outstanding Dealership! - Alexandratint44

Outstanding Dealership!!! The Service Department certainly represents itself with the utmost professionalism as it mirrors the best of the best Mercedes has to offer. Lee Reyes along with Ben Wright and the entire team interact with dignity and respect as they demonstrate an outright commitment to excellence. When the roads are paved with respect, the way they are at Mercedes Benz of Paramus, loyalty comes naturally… THANK YOU TO A FANTASTIC TEAM,,,

Worked with Anna, she is a wonderful person, very helpful - patelashisha

Worked with Anna, she is a wonderful person, very helpful in explaining the vehicle, options as well as pulling all elements together for smooth transition. Highly recommend Pine Belt Chevrolet and Anna as a sales person

Always super fast and friendly , wonderful stuff . - janessaalicea

Always super fast and friendly , wonderful stuff . Very personal and explains what is being done and what is necessary

I recently purchased a car from Wayne Mazda and had the - Jorge Vasquez

I recently purchased a car from Wayne Mazda and had the absolute pleasure of dealing with James. From start to finish, James was professional, knowledgeable, and genuinely committed to making the car-buying process smooth and stress-free. He took the time to answer all of my questions, was never pushy, and made sure I felt confident and comfortable with my decision every step of the way. What really stood out was his honesty and attention to detail. He listened to what I was looking for, offered helpful suggestions, and went above and beyond to make sure everything was handled quickly and efficiently. James turned what can often be a stressful experience into an enjoyable one. If you're looking for someone who truly cares about helping you find the right vehicle, I highly recommend asking for James at Wayne Mazda. He’s a true professional and a great person to work with!

Overall, happy with the service. - Gregorio

Overall, happy with the service. Would have been 5 stars, however, my only complaint was the Parts Dept wouldn't match the discounted cost for 4 TPMS sensors. Originally they were charging $135 per sensor, while Chevrolet's website price was under $107 per sensor, which they did match. However, the online purchase was discounted by 20%, which would reduce the price per sensor to less than $87 each but they wouldn't match that price even though it said to pick them up at Burlington Chevrolet.

Jeremy was very professional and an active listener,he - Maria

Jeremy was very professional and an active listener,he made my car buying experience stress free and pleasant. Special mention to Alex Bedoya who gave me an overview of my new car!

For me it is the best dealer in USA. - Edwin!

For me it is the best dealer in USA. They are the only one who fixed the factory defect. They gave me a very personalized help. The person in charge of the apps and the whole controls System was wonderful!. Now I understand the whole system and I have practice in everything. Do you need a new BMW, please buy at Tenaly dealer!, you will thank me!

I found Jay and Dominick great to work with for my - DiDi Owner

I found Jay and Dominick great to work with for my Durango. They were helpful and reasonable and they explained my issues thoroughly for me. Nice facility as well which helped since I waited for my truck to be serviced.

The best customer service. - Sarahgaul218

The best customer service. Seamus and Michael santos go above and beyond. Very satisfied and will refer family and friends.

Was given a fast response and given compensation for my - Debbiebodine3

Was given a fast response and given compensation for my problem. I am aware now of my issue and next time I visit and have worked done on my car. I will know what I did wrong.

I can’t say enough good things about my experience at - bdungan

I can’t say enough good things about my experience at Hackettstown Honda, especially thanks to Service Advisor Mike Hoffmann and Technician Tyler Zehnbauer. I came in unexpectedly, completely panicked, with twin toddlers in the back seat and nails stuck in my tire. Mike immediately saw the urgency of the situation and went above and beyond to make sure we were taken care of. From the moment I walked in, he was calm, professional, and incredibly attentive—not just to my car, but to me and my kids, too. He reassured me they’d do everything possible to get us back on the road quickly, and he delivered on that promise. He kept me informed throughout the entire process, and Tyler worked efficiently and skillfully to get the repair done. It was clear that both of them truly cared—not just about the car, but about helping a mom in a stressful situation. Thanks to Mike and Tyler, what could’ve been a nightmare experience turned into a smooth fix. Their kindness, professionalism, and urgency meant the world to me. I’m so grateful!

IM there're happiest customer they could have . - Melaponte1990

IM there're happiest customer they could have ..ive been a loyal customer for almost 10 years..ive had 3 cars from here....Traded them in with soo much easeee..Ricardo the sales man that helps me is amazing at his job. I always leave super happy with my new car..Juan H who works in service is super excellent as well .. Anytime I need an appt he helps me out to accommodate me and makes sure I'm in and out..10 stars for these guys...

Mustafa has always been a pleasure to work with. - johncicchino1983

Mustafa has always been a pleasure to work with. The staff is always friendly and accommodating.

Awesome bunch of guys service was fast and clean and on... - Bferg1965

Awesome bunch of guys service was fast and clean and on time thank you guys

SEE RESPONSE FROM DEALER BELOW I am actually rating this - jeblopez

SEE RESPONSE FROM DEALER BELOW I am actually rating this service department zero stars but it won’t let you post the review unless you give at least one star. Let me start off by saying I never write reviews good or bad. But this time I had to vent. Avoid this service center "STEALERSHIP" at all costs. First off when I bought my Hyundai I was told that I had free oil changes for life. Great. So I try to get a service appointment and they were booked three months out. xxx so I make the appointment. Went in for a 50,000 service. Was quoted about $750. After car was inspected the usual things like $120 extra for cabin and air filters and shop supplies Ok fine. "you need front brakes ok how much. Hold on while I get the price. That will be $989 total. Ok do it.I figured not too bad another $275-300 for the front brake job not too bad. I just had back surgery and usually do this myself. 5 hours later car is ready. Total bill is $1711.41 and that’s with a 33% coupon off on scheduled maintenance services. Turns out that $989 price was just for the front brakes and rotors. I told them you gotta be xxxxtin me! Asked for a manager and some 20 something kid in a suit says I'm the manager. He tells me to hold on a minute you don't understand. I said oh no I understand as I pointed to the artist rendering of the new building that's currently under construction. He says Brake shoes a very expensive like $200 plus dollars and are guaranteed for life. I asked how about rotors. Oh no just the pads. So I laughed in his face and told him I have been working on cars since I was 14 and $989 for a front brake job is ridiculous. I turned around to all of the service advisors who at this point we’re all looking at us and told them this place is a rip off and they would never see me again. I strongly suggest that you take your car to a local repair shop. At least if he rips you off you can argue with the owner directly. This place is the definition of "Stealership". I hope upper management reads this. DEALER RESPONSE I spoke with Devan Prediger service manager today. We had a lengthy conversation. I explained that I believe that I was misinformed or misinterpreted the amount of the total cost of the work. I assumed the total for all the work was approximately $989. As it turned out that was the cost of the bakes alone. I was extremely upset when I was presented with a total of $1,711. I would have never approved the $989 for a single axle brake replacement which according to my research before I went in for service was approximately $350 per axle. This prompted by negative review . Devan apologized for the 4 month wait to get this service appointment and miscommunication and explained the reasons for the delay. I believe we have resolved the issue and I look forward to once again doing business with Wayne Mazda. On the positive side I told him I was impressed with the video from the service mechanic. Therefore I am changing my former rating of this service department and the dealer responded quickly and we came to terms.

Michael Cappuccio help was very appreciated. - brendas

Dealership very helpful the service was excellend Jack Zurick was also knowledgable in helping us along with Michael cappuccino. then Paul in finance with our warranty. we can also depend on your dealership for expertise. very much appreciate this experience for me and my husband. thank you

Salesperson - Sanabuk

The staff of 21 century group goes above and beyond getting you what your needs are for a vehicle. The owner and salesmen are very friendly, courteous to make a vehicle purchase the most enjoyable for your family ! Will highly recommend them to many others and because of their outstanding reputation to serve our community & many repeat generations of families have returned to 21 century group who continue to strive for quality, excellence and customer service. Great service. A pleasure to do business with this company. Thank you!!!

excellent service department, everyone goes above and - unpoetaloco7

excellent service department, everyone goes above and beyond, couldn't ask for a better service department

I’ve got a 2022 Outlander that I bought elsewhere, but - Bumix

I’ve got a 2022 Outlander that I bought elsewhere, but came here for routine service. Honestly, I regret not buying it here. They were fast, on time, and fair with their pricing. They did the oil change and checked the tires. Dropped the keys off and picked up an hour later. No lines, no stress.

repair - Mdljcorl

Purchased a truck and a few days later found out that something was broken. Took it back in and they confirmed. They had it repaired at no cost to buyer. The mechanic was quick.