1,531 New Jersey SRT Service Centers

I will never purchase from this place again..They get... - Biggregfick

I will never purchase from this place again..They get your money and you get constant calls to buy another vehicle from them..Bring the car in for service and they charge an arm and a leg for it.If you have a warranty,they find a way to charge you anyway or they just don't repair it correctly..Worst customer service experience I ever had..They even tried to charge me to repair a recall..I would give zero stars if it would let me..

Absolutely the worst service I ever had. I sat in the... - Dnice

Absolutely the worst service I ever had. I sat in the Buick service department for hours only for the to tell me they didn't have the part and the mats was damaged during installation, YES PEOPLE MATS. THE SAID PART IS I HAVE TO RETURN TO THE PLACE TO EVENTUALLY GET THE PART.

Very Satisfied Customer - vlowensten

We purchased our 2012 CTS from Bill Kaufman two years ago and have enjoyed our experience each and every time we have visited the dealership. Bill was very attentive and extremely helpful when we first met him to find the car that my wife really wanted. We purchased an extended warranty at the time of purchase and we have not needed to use it since we had no problems with the car to date. We also received two years of free maintenance at KERBECK, which has worked out very well. Each time we returned for the scheduled routine maintenance, we were greeted promptly and courteously. The maintenance was performed within an hour and Bill Kaufman was there to greet and entertain us with the latest inventory of tempting vehicles that were available. THANKS for living up to your promises!

professional and timely service - Len S

the manager was friendly , informative and very helpful with the service of my fiat would highly recommend their dealership for anyone who wants great reliable service.

Terrible Service - The service department performed a - scancro

Terrible Service - The service department performed a recall and did not properly align my tires, which was part of the recall. This caused my rear tires to wear down excessively. They are not taking responsibility for replacing the tires and just ignoring my correspondence to address the issue. Don't bring your car to be serviced at Ford of Englewood.

Had no brake lights was told my service that they didn’t... - Bubsv

Had no brake lights was told my service that they didn’t have anyone to look at it and didn’t know when they would be able to look at it. Also called for appointment on 3 occasions and had to wait 2-3 weeks to get in.

Service department created mold in my car while they had - schultzc91

Service department created mold in my car while they had it for 40 days to fix a recall issue. My brand new Tucson filled with 3-4 inches of water due to an improper seal, not even 2 months into my lease. The dealership fixed the issue but had my car for 40 days. In that time, the wet towel that I was using to soak up the water was taken by the service department and wrapped up into my dogs seat hammock, along with my rubber floor mats. When I opened up the seat hammock a few days after getting the car back, everything inside was covered in mold. The towel was still soaking wet, dog carrier was wet, floor mats as well. On top of that, the dealership never attached my front license plate - which is illegal in NJ! I specifically mentioned it to the head of the service department and he wrote it down on the invoice. After 40 days, no front license plate is attached, not even the mounting bracket. The dealership offered me nothing for my time or for the exposure to the mold, that they literally created.

Excellent car service - Woody23

Excellent car service at the Flemington, NJ location, the service employee provided a good explanation of work done along with an itemized statement and the work was done on a timely basis.

I have a 2015 Nissan Altima and having a headlight - Sbrij81

I have a 2015 Nissan Altima and having a headlight dimming due to delamination in the headlamp assembly. There is a class action settlement involving the headlamps 2013-2018 Nissan Altimas. So I have filed a claim on this website www.altimaheadlightsettlement.com within the time frame mentioned on the settlement notice. As per the settlement notice, I have to file a claim before March 26, 2022 which I did and have a confirmation. The confirmation says that I need to contact the Nissan dealer between March 27, 2022 and Sept 23, 2022. I have called Nissan (Fred Beans Flemington) several times starting from 05/27/2022 to get an appointment to replace the part. Which is also within the time frame provided in the claim confirmation. When I called, I have been informed that they do not have a part available so they cannot schedule an appointment until they have part available. When I called, Nissan placed an order for the part within the time frame mentioned above. I also have called several times to check the status of the part order and asked them what happens if the part will be not available within the time frame, are you going to cover it? And they said "yes" as they have ordered the part within the time frame, it will be covered. Now finally when I called Nissan in Jan 6th 2023, the part is available now but they say it will not covered. So I tried to contact Ryan Ofner (General Manager) and left a voice message on his phone, no reply from him yet. I also tried to contact Michael Alexandroff (Service Manager), the person I talked to said she will ask Michael to contact me and I have no reply back. I have followed all instructions provided to me. Seems they are not professional enough to reply me and they do not keep their words. Guys you better stay away from these cheaters (Fred Beans Nissan of Flemington).

Chris Thorn is a strong and dedicated Service Manager at... - Jortney

Chris Thorn is a strong and dedicated Service Manager at Flemington Toyota. He is understanding and gets the job done with respect to the customer. Thank you Chris!

Serviced my RAV4 at Flemington Toyota service about a... - jim70lynch

Serviced my RAV4 at Flemington Toyota service about a year ago they replaced my spark plugs and upon leaving I noticed I had two lights on idiots. Check engine and AWD. The engine was running roughly. Instead of taking me back immediately They scheduled me for my next appointment. Which means I drove the car for a week with a dead spark plug. GOD ONLY KNOWS THE DAMAGE TO MY ENGINE THAT CAUSED I think I have a video of them checking spark plug that they did not remove a piece of plastic off the tip of the spark plug… And then, About a week ago I brought it in for air conditioner not working. They recharged the air conditioner with UV fluid I brought it back for them to finish the air conditioner Thing. When they gave the car back to me I drove away AND noticed two idiot lights were on the same two idiot lights that resulted from the bad spark plug. At the service Desk they asked did I just fill up the tank They were looking for the gas cap to be the problem The gas was almost empty which means I drove it for approximately 200 miles (I suppose these two lights are the first to show up when the car doesn’t know what’s wrong). And neither did they. They cleared the computer errors and set me off. SO DISAPPOINTING TOYOTA SERVICE.? ? ?

2015 Dodge Charger used - Falco

I could not be happier with the deal I received at Pascack Auto Exchange. Price on the car started 2k under anyone in the area. I was able to negotiate even more off the price they even gave me coffee during the process. After spending time with these guys my impression was all they wanted to do was make the customer happy and give a great deal at the same time. I was able to buy the car the same day they even followed me home to drop the car off. I will definitely buy from them again.