69 New Jersey Nissan Service Centers

Great people, horrible experience though. After... - JustAnotherBadExperience

Great people, horrible experience though. After negotiating and having a great time talking with the staff, everything went downhill.. the numbers we were promised were no where close to what our contract said. The poor finance guy was the last to meet us at 8pm after everyone else was done for the day but they had taken forever to complete our paperwork (we had sent in all our paperwork since 8am, prior to getting there). We finally get the agreement and the poor guy can’t explain anything because the sales ppl gave us all the wrong information and he was stuck giving us the bad news that the numbers promised were all BS because no one calculated anything correctly. At this point we had waited forever, and decided to take the car and take the higher monthly bill, as we were so done with our horrible experience. But it gets better.. After 4 and a half months, I am finally getting my registration and plates. How does no one have the answer as to why it hadn’t been processed? How come I had to call millions of times and keep getting the run around.

I was on vacation from Canada and my Rogue transmission - Canadian traveller

I was on vacation from Canada and my Rogue transmission failed. I was directed to speak to Greg who, I guess, was the service manager. Greg pretty much told me to get lost. He said he had transmission work backed up “for months “. I asked where else I could get help. No response. After much effort, I finally managed to get from him that there were Nissan dealerships in Atlantic City and Toms River. I asked which was closer; he had no clue. Finally another person sitting nearby thought Toms River might be closer. I asked Greg is he had a telephone number for them. He gave me a number and that was it. No more info. I left at that point and dialed the number. And, just like Greg, it was not in service.

I wonder if the General Manager of Cherry Hill Nissan - frank

I wonder if the General Manager of Cherry Hill Nissan makes all the employees of the dealership take a kindness pill every morning. I have been to many dealerships and have never been treated as courteously as at Cherry Hill Nissan. All the employees that I interacted with were exceptionally helpful and kind, particularly Dennis Webb in service and Tony in parts... I suppose they must be taking two pills every morning!

They do not answer the phone. They are not helpful in any... - Chusco2007

They do not answer the phone. They are not helpful in any way. The service center also is problematic. I would suggest you go elsewhere

I have a 2015 Nissan Altima and having a headlight - Sbrij81

I have a 2015 Nissan Altima and having a headlight dimming due to delamination in the headlamp assembly. There is a class action settlement involving the headlamps 2013-2018 Nissan Altimas. So I have filed a claim on this website www.altimaheadlightsettlement.com within the time frame mentioned on the settlement notice. As per the settlement notice, I have to file a claim before March 26, 2022 which I did and have a confirmation. The confirmation says that I need to contact the Nissan dealer between March 27, 2022 and Sept 23, 2022. I have called Nissan (Fred Beans Flemington) several times starting from 05/27/2022 to get an appointment to replace the part. Which is also within the time frame provided in the claim confirmation. When I called, I have been informed that they do not have a part available so they cannot schedule an appointment until they have part available. When I called, Nissan placed an order for the part within the time frame mentioned above. I also have called several times to check the status of the part order and asked them what happens if the part will be not available within the time frame, are you going to cover it? And they said "yes" as they have ordered the part within the time frame, it will be covered. Now finally when I called Nissan in Jan 6th 2023, the part is available now but they say it will not covered. So I tried to contact Ryan Ofner (General Manager) and left a voice message on his phone, no reply from him yet. I also tried to contact Michael Alexandroff (Service Manager), the person I talked to said she will ask Michael to contact me and I have no reply back. I have followed all instructions provided to me. Seems they are not professional enough to reply me and they do not keep their words. Guys you better stay away from these cheaters (Fred Beans Nissan of Flemington).

Very courteous and professional service department, - mac23legal

Very courteous and professional service department, vehicles are reliable and repairs are done efficiently. Helping our family for years. Would recommend to anyone.

Vehicle Lease - 69Fastback

We turned in our 2013 Escape for a 2016 Escape. Bill Barton was very knowledgeable about all the Ford products and was very efficient. He took the time to show all the details on our new vehicle before we drove it away. Bill is a real Ford guy. My family have been buying vehicles from this dealership for 20+ years and have always been happy with the results. The service department is also very good.

Front end work. - Big thinker

The car looks like brand new. Amazing job and couldn't be more pleased. I am always going to refer to this collision center. Amazing job once again.

I purchased my vehicle here 3 months ago, and the sales - 4everyoung61

I purchased my vehicle here 3 months ago, and the sales department was fantastic and top notch. My salesman was Florette. She was terrific. Yesterday I went there for service, and I must say the service staff was terrific, I was there for my FREE oil change, but it made no difference to Tammy and the service staff. They took care of me as if I spending 1000 dollars. What a great dealership. Top to bottom. I would never go anywhere else. Great staff.

WORST SERVICE DEPARTMENT - DropAGear&Disappear

I made a service appointment for my mother. Confirmed the appointment. Andre the service advisor messed up the entire appointment then has the AUDACITY TO HANG UP THE PHONE ON ME!! Do yourself a favor and don’t ever get your car serviced from this dealership.

Happy with my service visit…. - Happy Camper

Happy with my service visit…. Took our car in for a check engine light… Was treated very nicely

From the very 1st day the customer service and quality of - mba6054

From the very 1st day the customer service and quality of work was impeccable. I would highly recommend this company to anyone who needs body work on their vehicle! GREAT JOB!!