68 New Jersey Honda Service Centers

Had my first 5000 mile service review for my new Honda... - Joe

Had my first 5000 mile service review for my new Honda Passport. It was completed in 35 minutes while Bill Smith in Sales explained a dashboard control question I had. I then waited in the Avalon Honda lounge with complimentary coffee. Excellent.

Great people, horrible experience though. After... - JustAnotherBadExperience

Great people, horrible experience though. After negotiating and having a great time talking with the staff, everything went downhill.. the numbers we were promised were no where close to what our contract said. The poor finance guy was the last to meet us at 8pm after everyone else was done for the day but they had taken forever to complete our paperwork (we had sent in all our paperwork since 8am, prior to getting there). We finally get the agreement and the poor guy can’t explain anything because the sales ppl gave us all the wrong information and he was stuck giving us the bad news that the numbers promised were all BS because no one calculated anything correctly. At this point we had waited forever, and decided to take the car and take the higher monthly bill, as we were so done with our horrible experience. But it gets better.. After 4 and a half months, I am finally getting my registration and plates. How does no one have the answer as to why it hadn’t been processed? How come I had to call millions of times and keep getting the run around.

Always a pleasure to Work Kristen and the service team, - Joabba

Always a pleasure to Work Kristen and the service team, Friendly and professional. They are always there for me , the job is always done well, speedy and prices are fair! I trust the work they do on my car and I feel safe and secure leaving !! Most recent job was brakes and rotors , car drove like new!! Two weeks later , a piece of metal Was stuck in my tire, I brought it in and it was done within 45 mins!

The battery in my crv died at the most inconvenient time. - MLEVIN312

The battery in my crv died at the most inconvenient time. The service staff at Davis took me in last minute and had me back on the road in 45 minutes. Thank you.

The service department never disappoints. - bareid35

The service department never disappoints. Work is excellent, the employees are courteous, and the courtesy ride to work is always appreciated.

Vehicle Lease - 69Fastback

We turned in our 2013 Escape for a 2016 Escape. Bill Barton was very knowledgeable about all the Ford products and was very efficient. He took the time to show all the details on our new vehicle before we drove it away. Bill is a real Ford guy. My family have been buying vehicles from this dealership for 20+ years and have always been happy with the results. The service department is also very good.

Front end work. - Big thinker

The car looks like brand new. Amazing job and couldn't be more pleased. I am always going to refer to this collision center. Amazing job once again.

I had an oil, transmission fluid change and a warranty - Cranford

I had an oil, transmission fluid change and a warranty item addressed. Waiting around, finally go out in the parking lot and my CRV is there. After waiting around for another 45minutes for them to call me to finalize the bill. I went down to the billing group to find out what the status of my car was. I was told to find the service advisor. The blonde woman who I asked the question to seemed to have an attitude. Its not my fault you are working there and don't like to interact with customers paying big money for repairs. Finally got the bill and it was almost 600.00 dollars. I mentioned this to the woman handling the payment that this amount was high and i had the same work done on another CRV two weeks prior. Again received an attitude and was told to find the service advisor. She works there she should have gotten the service advisor to come inside to address. Real lazy. Finally got the service manger involved and got the bill corrected. Took well over and hour to get out of that place. I guess wasting my time is ok. I have been a customer at Madison Honda since 2008 and have purchased two CRV's there. Last time I do any business there.

From the very 1st day the customer service and quality of - mba6054

From the very 1st day the customer service and quality of work was impeccable. I would highly recommend this company to anyone who needs body work on their vehicle! GREAT JOB!!

I am very happy with my car. - Mcmuf2003

I am very happy with my car. Everybody loves the color. My experience with Yaik Tung was a great salesman. Very polite and very nice to us. He is a excellent employee for your company . We will recomend this dealer to anybody.