72 New Jersey GMC Service Centers

Great people, horrible experience though. After... - JustAnotherBadExperience

Great people, horrible experience though. After negotiating and having a great time talking with the staff, everything went downhill.. the numbers we were promised were no where close to what our contract said. The poor finance guy was the last to meet us at 8pm after everyone else was done for the day but they had taken forever to complete our paperwork (we had sent in all our paperwork since 8am, prior to getting there). We finally get the agreement and the poor guy can’t explain anything because the sales ppl gave us all the wrong information and he was stuck giving us the bad news that the numbers promised were all BS because no one calculated anything correctly. At this point we had waited forever, and decided to take the car and take the higher monthly bill, as we were so done with our horrible experience. But it gets better.. After 4 and a half months, I am finally getting my registration and plates. How does no one have the answer as to why it hadn’t been processed? How come I had to call millions of times and keep getting the run around.

Absolutely the worst service I ever had. I sat in the... - Dnice

Absolutely the worst service I ever had. I sat in the Buick service department for hours only for the to tell me they didn't have the part and the mats was damaged during installation, YES PEOPLE MATS. THE SAID PART IS I HAVE TO RETURN TO THE PLACE TO EVENTUALLY GET THE PART.

I have ordered parts from this organization for a friend.... - jeies

I have ordered parts from this organization for a friend. I paid for the items in advance. He short-shipped about half the ites, pocketing about $800.00. Do not deal with this man. He is a thief.

dropped off my car for an oil change on Saturday morning, - Mike

dropped off my car for an oil change on Saturday morning, and was told that it would take about 2 hours to complete the service, i waited about 4 hours and nobody called me about my car. I called the dealership to find out about my car only to find out that the service department was already called and nobody called me. good thing i was able to come pick my car up and pay at the sales department. Very bad service, and very disappointing! Highly doubt I will come back.

Vehicle Lease - 69Fastback

We turned in our 2013 Escape for a 2016 Escape. Bill Barton was very knowledgeable about all the Ford products and was very efficient. He took the time to show all the details on our new vehicle before we drove it away. Bill is a real Ford guy. My family have been buying vehicles from this dealership for 20+ years and have always been happy with the results. The service department is also very good.

Front end work. - Big thinker

The car looks like brand new. Amazing job and couldn't be more pleased. I am always going to refer to this collision center. Amazing job once again.

I was going to my Chemotherapy app, suddenly my car gave - saraalaentin2518

I was going to my Chemotherapy app, suddenly my car gave a warning. I called maxon buick and they said ti pass by cause my car can't be driven. I was 30 mins away. I arrived and Bino one of the customer service was ok with us. But the supervisor was something else !!! * Lohi * extremely rude, unprofessional, unfriendly. Didn't want to even help me out to get a car to return me home, i live an hour away !! And they don't even provide you a car. Not to mention that my car is 2022 and they want me to rent a car for 40$ a day !!! And me to call customer service and do all that and they were going to close in 3 mins !!! Seriously the worst customer service i met. They meet you with a big smile when they want to convince you to buy a car, and very frowned face when you come for a recall !!!! I want to mention that my car still under warranty.

This place was great! - xsunsetflowersx

This place was great! Irving was a very good cars salesman and has great service!

They are swindlers. - ChrsitinaP

I brought a dvd player in to be repaired. It was working and playing movies but my toddler had put coins in the machine so it made a whirring sound. I paid $130 for them to take the coins out and had been told that the DVD player was working. Got it home and it did not work at all. So essentially I paid them to break the device and they will not honor the repair and fix it for me without having to pay them again. Which means they are calling me a liar and claiming that it worked when they gave it to me but it did not. They are dishonest swindlers. Do not do business with them.

The Best Dealership in New Jersey.. By far.. Great... - Jerry "Divine" Holloway

The Best Dealership in New Jersey.. By far.. Great experience.. Very friendly.. Hassle Free.. Trust me.. You will 100% Love this Dealership❤ They have the best salesman Brian Arias and the best Sales manager Lindsey. You will love this great team. Wow.. run down.. Buy a car or truck or SUV.. They have the best selection ever!! Also. Their Service Shop is excellent & have the best auto technicians in the business.. You will love their great Service shop as well.. The best dealership by far!!