53 New Jersey BMW Service Centers

Andrew from Bridgewater BMW dealer is very courteous and - Bao

Andrew from Bridgewater BMW dealer is very courteous and helpful. My car received oil change and detailed inspections. The service was right after a snowy day. The car wash after service was also fantastic.

Jim Hierl in service was exceptional to work with. - JM89

Jim Hierl in service was exceptional to work with. He communicated positively and gave me any updates as needed. I always request Jim in service! Thanks again for another great service appointment!

Best BMW dealership in New Jersey. - FARES.SAMRA

Best BMW dealership in New Jersey. Excellent service and experience. Highly recommend to anyone looking to purchase or service their bmw

Amazing experience with Nikolas! - kendra0623

Amazing experience with Nikolas! My car was towed with a blowout (on a runflat) crazy! He called me sent me the video gave me suggestions and seemed very genuine. The pricing was fair and the tire was in stock! Ask for Nikolas the service writer!

For me it is the best dealer in USA. - Edwin!

For me it is the best dealer in USA. They are the only one who fixed the factory defect. They gave me a very personalized help. The person in charge of the apps and the whole controls System was wonderful!. Now I understand the whole system and I have practice in everything. Do you need a new BMW, please buy at Tenaly dealer!, you will thank me!

Circle BMW has the BEST customer service ! - Happy Grandma

Circle BMW has the BEST customer service !!! Timmy in the service department is so kind and helpful !! Abbey in the parts department , she is great , kind, friendly and so helpful . They both went out of their way to help me . They fixed my problem with in 30 minutes. They really made my day !! Thank you , Caro Naso

I have been a customer of this dealership for 11 years, - Davistam

I have been a customer of this dealership for 11 years, and I have so much appreciation for the employees at this location! Within the last two weeks, I’ve had two services done, and Gina, my advisor, made sure they were done in a timely manner, and she really took the time to explain the costs and the best course of action. Additionally, she took the time to call me to ensure that I was aware of what the service entailed, and I received a video highlighting the specific areas that needed attention. Although she is my primary advisor, all of the advisors at this location are extremely professional and informative. The service department gets busy, but they have a great staff that works collaboratively to prioritize customer’s needs and interests. Bobby, one of the customer service managers, always asks about your experience and if there is anything he can do to assist. The valet staff are always nice and usually the first people to greet you when you arrive. The receptionists are always willing to assist with scheduling complimentary transportation, so you can get back to work or wherever you need to go. Lastly, Najat, she specializes in trades, or if you’re trying to get out of your current vehicle and into a new one, she will call you to inform you about best options, and she will send you an email as well to follow up. The waiting area and bathrooms are always clean, and complimentary snacks and drinks ( water, chips…) are available while you’re waiting. People have their own experiences or opinions about what makes great customer service, but the staff at BMW Bloomfield always strive for excellence and best outcomes for their customers.

Dana’s excellent professionalism kindness and - A.

Dana’s excellent professionalism kindness and understanding of customer needs made me feel very welcomed and valued she was very helpful to recommend everything that needs attention to my vehicle and overall an amazing person

Service tech was very thorough. - jh703

Service tech was very thorough. Service advisor was very friendly. Prices are reasonable for being a dealership.

Great service, great dealership. - frankenmom

Great service, great dealership.We were in and out in record time, made out appointment same day.

An absolutely awful experience. After being quoted what... - j878

An absolutely awful experience. After being quoted what the repairs would cost and the amount of time it would take to complete them, they went 3 weeks and $1,000 over what was quoted. After I picked the car up it still wasn't fixed. They tried to force the wrong wiring in the repaired rear door causing the window not to work and the car unable to lock. The wheels were left not properly aligned causing the car to shake at speeds over 50mph. I ended up spending over another $1,000 at a place that actually knows what they are doing. While the car was there over 10 calls were left unreturned. You're better off taking your car literally any where else.

I was very pleased with my salesperson let me know... - horetagraham1967

I was very pleased with my salesperson let me know everything I need to know about the car and very nice person

They have very bad practices they cheated the consumer - Jonestsj

They have very bad practices they cheated the consumer don’t trust this dealership be safe

Where to start. - michellegeorge2

Where to start. Came in for specific issues, there report came back as everything is ok, problems can’t be replicated when technician test drove car. Well ended up taking it to 2 other local BMW within 2 month span and sure enough, there was repairs that we’re definitely overlooked and missed at Newton. Think twice before bringing to this BMW dealer!!!!!

I felt compelled to come here and say a few nice words - Bones

I felt compelled to come here and say a few nice words regarding BMW of Springfield. I own a very unique BMW i8 and the dealership knows me well. It’s a 2015 and literally the car I dreamed of owning as a child is now a reality. I like to keep up on all the servicing, parts replacements, and preemptive issues, and I am very secure in knowing that this dealership has mechanics on staff that specialize in this specific car. They send me a video report of all issues discovered, and get it back to me quickly and like new. Their communication is outstanding every step of the way and work with The warranty company to get me the maximum cost off of my bill. Highly recommended for all BMW owners! I can’t say enough good things about this dealership

Service department was absolutely awesome! - Edward Watts

Service department was absolutely awesome! Aimee BickerDyke’s customer service and thoroughness was truly appreciated. The best customer Service ever ! Thank you Mr.Watts

Great people, horrible experience though. After... - JustAnotherBadExperience

Great people, horrible experience though. After negotiating and having a great time talking with the staff, everything went downhill.. the numbers we were promised were no where close to what our contract said. The poor finance guy was the last to meet us at 8pm after everyone else was done for the day but they had taken forever to complete our paperwork (we had sent in all our paperwork since 8am, prior to getting there). We finally get the agreement and the poor guy can’t explain anything because the sales ppl gave us all the wrong information and he was stuck giving us the bad news that the numbers promised were all BS because no one calculated anything correctly. At this point we had waited forever, and decided to take the car and take the higher monthly bill, as we were so done with our horrible experience. But it gets better.. After 4 and a half months, I am finally getting my registration and plates. How does no one have the answer as to why it hadn’t been processed? How come I had to call millions of times and keep getting the run around.

I bought my car there, but would not buy another one. ... - InstantCarma

I bought my car there, but would not buy another one. The service department has, shall we say, a credibility problem. On 3 different occasions I called to obtain quotes for service work and parts. Each time they quoted me one price, but then tried to charge me a higher price once the work was completed -- even when I had the original quotation from them in writing. Then, they gave me attitude when I actually expected them to honor the prices that they had quoted to me in the first place. BMWs are great cars, but I would never again buy one that was not within BMW's full-maintenance included, bumper-to-bumper warranty period unless I knew a very good non-BMW german car mechanic.