19 New Jersey Mazda Dealers

Chris was very professional and helpful in the process of - em_coughlan

Chris was very professional and helpful in the process of leasing a new vehicle. The cashier and insurance dept were also very friendly and helpful.

Steve always go over beyond to make your experience worth - Keisha

Steve always go over beyond to make your experience worth while. He works hard to get you the best deal. His personality is extremely pleasant. This is why I return each time to do business as this is my 5th Mazda. Thanks Steve once again!

Easy quick and fair Neal was great through process The - FredR

Easy quick and fair Neal was great through process The process was easy and getting in and out in a timely manner

Megan Dolce is so welcoming that I actually look forward - rtemes

Megan Dolce is so welcoming that I actually look forward to having my Mazda serviced. Megan provides answers before I ask the questions - she knows what needs to be taken care of.

Excellent overall customer service. - Jbenrubi

Excellent overall customer service. Amanda was super and spent quality time explaining the issues and follow up.

Salesperson Jimmy was knowledgeable and helpful. - LordRichard

Salesperson Jimmy was knowledgeable and helpful. Staff was professional and courteous. Overall a good experience.

They really do a great job. - luanne223

They really do a great job. Everything that I mentioned was taken care of. Thank you Todd and Orlando, wonderful job !!

I don’t feel that I was treated fairly and honestly. - MG

I don’t feel that I was treated fairly and honestly. I made an appointment. 1.5 hours waiting and waiting for them to diagnose a ‘brake malfunction’ issue which I think automatically came up at around 30,000 miles. The light kept coming on and beeping at me so I decided to check it out. (My mechanic had told me there was no issue with the brakes.) No reason to take that long for a diagnostic testing. This dealership recommended a brake flush claiming this was a necessary item to get done immediately. When I declined because of the time constraint (was in middle of a work day), 20 minutes later before they released the car they said oh the diagnostic guy wants to get paid for his time like $185 but if you do the brake flush then you’ll only pay for that (like $250!) and we will waive the diagnostic fee. So what am I supposed to do then- they are holding my car hostage and if I come back or go to a different mechanic and there is indeed a brake fluid issue then who knows what I’ll end up paying. So they did the work (ANOTHER half hour) which is $60 of fluid and what they claim is $189 for labor which is baloney because they work on other cars while working on mine just to charge the fee. What a waste of my time 2+ hours. They tried selling me other expensive services which I declined. I will never come back here and also will never lease a Mazda again. Too many complaints over 2 years I’ve had this vehicle.

The fastest and least stressful car-buying experience - ninanp2014

The fastest and least stressful car-buying experience I’ve ever had. I’d already looked at a few other places for months prior to going to Sansone Mazda, where navigating their website felt like an all-day ordeal. I LOVE MY NEW MAZDA CX-30 2.5S and I had to add that first. I read positive reviews about Sansone Mazda and after reading about salesman Thomas’s great feedback from customers, I reached out online and someone contacted me promptly. Thomas is a great, down-to-earth guy who is not pushy and listens. I test drove the car, discussed numbers, and wrapped up financing next door at Jeep because there were many purchasing cars that day at the Mazda dealership. He was just as fantastic as Thomas, and he made me laugh quite a bit. All was negotiated quickly. No games, just straightforward and efficient. The finance experience was truly above and beyond. Thomas and the Finance Manager at Jeep also followed up afterward to make sure I was happy and to thank me for my purchase. I received a thank you card from Thomas, in addition to an email, a notification card in the mail and a call when my plates and registration were ready. It took only two weeks. I really appreciate their effort to make sure I knew I could swing by to retrieve everything, and it took about five minutes at the pickup desk to retrieve both. It helps to bring the orange card that was mailed to you because when you hand it to them your name is already on there, so you don’t have to fill some paperwork out or spell your name. I called Thom and told him I would stop by on Saturday and not sure what time to pick up my plates and registration. When I did drive over a few days later, a very nice gentleman approached me while I was waiting for Thomas who wanted to put on my plates, say hello and answer questions I might have about the new car. The young man offered two times to assist me which was fantastic, but I did want to wait for Thomas. After a few moments, I was told that Thomas was on a test-drive with another customer, who happened to be Danny the Assistant Manager who insisted on helping me with attach my plates. This impressed me because sometimes salespeople will sell you a car and not want to waste time further assisting you with plates and questions and answers so they can be busy trying to make a sale. Not here! That was the cherry on top of the sundae, and I have no problem driving an hour from my home to be treated properly and give my business to Sansone Mazda.

What a great experience at Schwartz Mazda. - barbe091269

What a great experience at Schwartz Mazda. Noah Anderson is a patient and knowledgeable salesman

Bob Anastasi did a very professional job in getting me - kharper3261

Bob Anastasi did a very professional job in getting me into the car i wanted. He was patient with me with the questions i asked he also took his time when i was test driving the car. He also kept me informed on what was going on with the process on car buying. It was a great experience.

Mazda 3 purchase came with lifetime oil changes. - Cassarjames215

Mazda 3 purchase came with lifetime oil changes. They make it hard to get appointments then try to upsell a new battery then was already purchased prior to this derby center. When question the service technician got annoyed. Was told all work was performed within two day low air pressure light came on (Just needed air.)Then the washer fluid all of a sudden has a leak that I think was caused by maple shade Mazda in retaliation for calling then out for upselling services I will never purchase or go back for service free or not from this car dealership.

First time Mazda owner and so far I'm sold. - wilsonpl08009

First time Mazda owner and so far I'm sold. Dropped my car off this morning for a complimentary oil change. I was promptly met by three of the nicest people I have met all day. Melissa, Juanita and Sandy.....you guys' ROCK! These ladies were very professional, but it was more than that. They welcomed me and took the time to explain everything to a T. I see why you three are the faces of the Service Department. I appreciate you very much. It sounds crazy, but you made my day. Thank You, P Wilson

Stay away from this place xxxxxxxx artist Scam artist - faradmontalvo1119

Stay away from this place xxxxxxxx artist Scam artist New management needed Better training needed