371 New Hampshire Tesla/1000 Service Centers

Recent service visit was excellent! - Justin

Recent service visit was excellent! First time coming here for service and very impressed. Isaac was a pleasure to deal with and I hear good things about scot, the service manager. I’ve never been a fan of dealership service but that may have just changed!

I had a problem with my VR stairs going in and out while - André Houle

I had a problem with my VR stairs going in and out while driving. The problem was solved within 30 minutes. Great job, I am recommanding this service repair shop.

After a two and a half year nightmare dealing with this - c0941

After a two and a half year nightmare dealing with this company I would give it zero stars if I could. Our motorhome was there for service and in all that time no one from service ever returned a phone call. Twice we had to drive 4 hours to determine what was being done. The only person there who ever called us back or tried to help was David in sales. Do not do business with these people, there is absolutely no concern for customer service.

Joshua fernandez went above and beyond to help me lease... - Dotkeber

Joshua fernandez went above and beyond to help me lease a new vehicle. He was patient and kind with this senior citizen. Thank you Joshua

I have owned Subarus for 25+ years and obviously love the - ChrisSchadler

I have owned Subarus for 25+ years and obviously love the car. This dealership has impressed me with their friendliness and willingness to help me. Mike Smith has gone above and beyond twice now for me and solidified my desire to make Capital City Subaru the dealership I will rely on in the future.

On 11/1/2024 my 2024 F-150 XLT 3. - Nate G

On 11/1/2024 my 2024 F-150 XLT 3.5L EcoBoost was towed to Ford of Claremont due to it breaking down and Ford of Claremont being the closest dealership within 50 miles. They assessed my truck and found that there was a Technical Service Bulletin for the turbo/intake on the 3.5L EcoBoost. Ethan in the Service Department at Ford of Claremont refused to provide me with a loaner vehicle stating that they did not have inventory. I explained that my truck broke down 3.5 hours from my house and I need a vehicle to get home, conduct my daily functions, including going to and from work, as well as caring for my 2.5 year old child. Ethan in the Service department refused to provide me with a loaner vehicle. I explained that I'm aware that any vehicle on their lot can be put into loaner status and he stated that wasn't true. I also explained that Ford has the ability to provide a rental car through Enterprise car rental if they do not have inventory and he stated he'd never heard that before. This repair was covered under warranty, and I was entitled to a loaner, Ford of Claremont refused to provide one for me. My Ford Customer Advocate called Ford of Claremont on 11/4 and directed them to provide me with a loaner, they refused. I picked up my vehicle on 11/15/2024 and attempted to drive it home on 11/16. I made it 35 miles and it broke down again, with the same issues that I had on 11/1. When I called Ford of Claremont on 11/16, the service department was closed and I spoke to someone in sales. He suggested that I drive the vehicle (that was broken down) to Grappone Ford in Concord, and that was the only help he would offer. Ford of Claremont did not take care of me as a Ford customer, they created substantial hardship and stress for refusing to provide me with a loaner or rental while they worked on my vehicle. I had to pay $300.00 to a friend to drive me back to Maine on 11/3, pick me up on 11/15 to get my vehicle in NH and then pick me up in NH again and bring me to Maine when it broke down on 11/16.

I was there for an oil change October 13th 2022 walked - Shopea

I was there for an oil change October 13th 2022 walked around the parking lot while I was waiting saw. 2016 Red Juke I asked about it and they got me a salesman Eich Boyd and he said we can make it open that he did I came home with it traded my 2020 kicks in for the 2016 Juke couldn’t be happier at the right place at the right time that’s my second car I have bought from Rich Boyd at Concord Nissan everyone I dealt with thru the transaction was fantastic Thank you for making my day Love my Juke thanks Rich for making it happen and everyone else that was involved at Concord Nissan

I was very satisfied with my last visit. I always enjoy... - Steve

I was very satisfied with my last visit. I always enjoy the customer service and the coffee is great at the waiting area. It’s always quick and always seems like I save money with coupons and help from the staff. Thanks