206 Nevada Used Car Dealers

First experience purchasing a vehicle without the hassle - Kadorris

First experience purchasing a vehicle without the hassle of the car lot. It was a fantastic experience. Perkins was amazing and we will be back for future vehicle purchases.

No hassle dealership. Ask for Amberlyn! - Nick

Pre-Sale: I have been searching for a new truck through cargurus and in the Phoenix area (where I live) for about 4 months, before I found Vegas Motorcars. I was in the market for a 2017 Ford Superduty F250 Diesel 4x4, fully loaded with all of the bells & whistles, low miles, and in like-new condition. I called every ford dealership within 100 miles of my house, visited 4 of them, spent several hours in negotiations, only to walk out on them because of the typical games that are played at most dealerships. False promises, not honoring ad prices, dodging, ignoring, or deferring specific questions, most tried sneaking in extra fees like window tine, nitrogen in the tires, paint protection, etc in addition to buying up their loans, inflating interest rates to make money on the financing. Then I found Vegas Motorcars... I sent an email on a Saturday evening requesting more information about a truck they had listed online. Monday, I called the dealership around 11AM, and was greeted by my salesperson, Amberlyn. I mentioned said my name and that I was following up about the truck. She knew immediately who I was, and confirmed that she received my request for information and was working on it -- and informed me the truck was still available. She sent the information to me as promised, and I started asking several more specific questions about the vehicle. After a few phone calls and emails, I called in again and (an owner?) Charles picked up. It was the one time I called and Amberlyn wasn't available. He offered to help, so I started firing off a ton of questions regarding financing, where to get the best rates, cash vs finance, as well as some of my concerns about buying a vehicle that was not in my home state, and how that taxes would work etc. He was answered all of my questions. It was comforting to know that even though I was Amberlyn's customer, Charles was still happy to help as if I were his. So, I asked him to hold the vehicle for me, and I paid a non-refundable deposit to hold the truck for 7 days (They extended it to 10 days since it was Thanksgiving week.) A very nice gesture of good faith from the dealership. You don't see that very often, especially with vehicles in high demand. Within 5 minutes of placing the deposit, Amberlyn sent me a copy of the receipt. Since the deposit was non-refundable, I was a bit nervous and had an onslaught of detailed questions about the truck and transaction, and Amberlyn addressed everything to the T. We exchanged probably 10+ emails over the course of Thanksgiving week. She was very responsive and detail oriented the whole way through. Her communication was very reassuring, as I began the process of buying a very expensive truck. By end of business Tuesday, most of my questions were answered and Amberlyn had performed everything from a visual inspection, checked engine hours, checked all the lights, and verified warranty information. She understood that it was difficult for me to make such a big decision sight unseen, and emailed 4 videos of the truck's interior and exterior, started the motor, and went through some of the truck's features and technology packages in the truck. Transaction: She confirmed the cost and provided a simple breakdown of the out the door price. I booked a flight from Phoenix to Las Vegas that Saturday, and mentioned that I would be driving home from their dealership if the test drive and a quick inspection went well. She prepared the truck and all of my paperwork before I arrived at the dealership. We spent more time on the test drive than it took me to sign the papers! Impressive. In my opinion, having the right sales person is almost as important as finding the right car. Nobody wants to work with someone who uses sleezy sales tactics, dodges questions, or says "I don't know." Amberlyn works hard for her customers and I would recommend you ask for by name if you're considering buying a vehicle from Vegas Motorcars. She worked in the finance department prior to sales, so she was able to handle the entire transaction from start to finish. Impressive! Post Sale: The truck seems to be in great condition. It's fully loaded, the interior and exterior are in great condition, and the truck was sold to me "as advertised." I drove the truck home to Arizona. I did have two vacuum/breather hoses that were disconnected and made a little mess. It may have happed during detailing or service, and doesn't seem to be a defect with the truck. I forgot to get a copy of a document, and Amberlyn took initiative to contact me on her day off to let me know that she would send it out on Monday. Monday came and the document arrived as promised! My experience with Vegas Motorcars was extremely positive. Amberlyn was able to inspire confidence in my purchasing decision from out of state. I took a gamble with Vegas Motorcars, and won with Vegas Motorcars! Thank you Amberlyn and Vegas Motorcars for the fantastic purchasing experience!

never contacted by this dealer ,they must have problems - jrwtahoe

never contacted by this dealer ,they must have problems with their staff .never contacted or heard from this dealer

I recently purchased a 2017 Jeep Cherokee at this - Ross Sloan

I recently purchased a 2017 Jeep Cherokee at this dealership. The vehicle was exactly as advertised and in great shape. It also was at a reasonable price. The salesman, Justen Welch was courteous and helpful. The contact was clear and easy to understand and had all charges and fees listed. I took the car home and after a day I realized it was not exactly what I wanted. MY FAULT. I later returned the car and my purchase price less $200.00 (which I knew about beforehand) was returned without any hassle or problem.. There was no high pressure or pushiness by the sales staff and they were a pleasure to deal with,,, I highly recommend this dealership to anyone looking for a quality late model vehicle. I know I will keep checking there any time I need a car.

They don't stand behind their products. - Just got screwed

They don't stand behind their products. Had the 50k truck 2 months. They say they have a 90 day warranty.. read the fine print people.

The staff was very professional and Angie was the the - nairbtaylor77

The staff was very professional and Angie was the the greatest. She helped me out with all the questions I had about the vehicle. The financing was a swift and easy process. It was all in all a great experience

xxxx xxxx xxxx xxxx xxxx - Brittney092

I bought my 2005 Ford Five Hundred Limited from Alan's Auto Network over 3 months ago & I have already paid off the car. A bill of sale was written up that I would be given stock rims and tires because I didn't like what was on the car & Alan told me I would receive new rims & tires when I bought the vehicle. I have repeatedly called & stopped by asking for Alan and to have him call me for over 3 months asking when I would receive what the deal was on the bill of sale. Only once have I received a phone call back from Alan & nothing was resolved because they were searching still searching for the tires. After month two, I was told they had the rims so I went by to see them & take them with me, they were used & a little scratched but at that point I didn't care because I just wanted to be done with this place & for them to hurry & get to tires now. But I was told I couldn't take them & would have to wait for the tires, who had to be put on by "their guy". I am still being told they are waiting for the tires to come in "their guys" shop & the tires are hard to find in that size. So I decided to call four different tire shops in Reno & each one had the tire I need in multiple different brands. At this point I think I deserve brand new tires & rims. Especially after spending over $3,000 rebuilding my transmission because it started acting up the evening I bought it. Which I made them aware of & they failed to remember when I brought it up last time I was there. Yet I took it to him that same week I bought it & he took it to another "friends shop" for a transmission flush. I couldn't even find the shop at the address they gave me so makes me extremely skeptical that anything was ever looked at or done. The above written is what I sent into the BBB on 6/15/16. The below is their response. -When this customer purchased the vehicle 3 months ago, he was told we would replace the serpentine belt & rear brakes. We also said we would replace the wheels with stock wheels. The repairs were done at his convenience & we started our search for "stock" wheels - not always an easy task. We have been working with him to get this resolved. We were able to acquire the rims fairly quickly, but were unable to get good quality used tires. When we exhausted all our sources, we decided to purchase new tires for him. He kept insisting he wanted to take the rims, buy tires, have them installed on his car & wanted us to reimburse him. We do not work that way. We have our sources & our systems we follow. We also wanted to make sure we retained the rims & tires that were already on the car. This process is vital to our business. He got very angry when we wouldn't turn the rims over to him. When we got the new tires, we advised him (around the 3rd of June) to come in around the 6th or 7th to put them on his car. He said he couldn't because his parents were in town, but he would call us. We hadn't heard from him until this BBB complaint. On 6/21/16, we again called him to ask him to bring the car in to put the tires and rims on his car. He said he was too busy right now, but would try to come in on Saturday, the 25th. We need to schedule appointments to have work done - the attitude of "try to make it" doesn't allow for scheduling. He has been unreasonable and not working with us every since we wouldn't let him take the rims himself. The ball is again in his court to come in and get this taken care of. -They said I got angry. Yes, I did get angry. But not for the reason they claim. I was angry because I had to wait 3 months for the tires and rims I was promised on the bill of sale THREE MONTHS AGO. They claim they had the tires when my parents were in town in the beginning of June. I dropped my car off the day they claimed they had them which was Friday June 3rd. I left and got a rental car. I called a few times again only to be told they didn't have the tires and they would call again the following Monday. I proceeded to pick my car up the day after I dropped it off, Saturday June 4th and said to call me when they were ready. So the BBB response is a lie. I went there with my father the day before my parents were leaving to ask what the deal was and once again, they said I would get a call when they found something. The tires on this car are expensive. I would be held responsible for the cost to replace one if a tire were to need replacing before I received the new one. I can not afford the cost of replacing such a large low profile tire which is why it was such a big deal to have them replaced in the first place. Every time I went up there they tried to convince me to just keep them. Something isn't right about this place. If you buy a car & never have an issue consider it pure luck. The owner is a liar and his employees are useless. Learn to tell your boss about his phone calls or you're going to lose a lot of business.

Went in for recall service on my 2004 Z06 corvette. I... - mlupan

Went in for recall service on my 2004 Z06 corvette. I was in and out in 30 minutes whereas other dealers in reno wanted my car for a day or more. Did the job quickly w/o any hassle. I'll go there in the future for all my service needs.

Did not respond to my request for info on the - lorylynn.ltd

Did not respond to my request for info on the availability of the car rrequest

For me, this was not in any way a good experience. - charles

For me, this was not in any way a good experience. Trying to get proper help for my needs. Just asking to have the car pulled out of line. Started to argue with me about doing it. Was done with such a pissy, that if it was not my second time in I would have left. Then barely said any words to me. Just thru her bad attitude toward me. Then to be refused a demo and being lied to is just too much. So ask to have the car moved to another store.

Avoid doing Business with this place - sassyb123

This dealer sold me a car with a bad converter, and after weeks of going back and forth, finally agreed to fix it. They installed the incorrect part for my car, which is illegal and a federal offense, acknowledged they did no, yet refuse to correct it. They are being investigated, and show they have no ethics, no moral, and are shady. I would avoid this place at all cost.

Good guy - Bigguy1

Got a 4000$ car from the owner , about 1000$ under the book , guy was honest and upfront a year later still no issues. My sister bought a car from him 3 months ago and had to replace an idler pulley 38$ car has been great!! Pretty good deals here!!

I went with my husband to check out van they had online. - Shirley Love

I went with my husband to check out van they had online. When i arrived no was outside. Finally the sales rep came out who happen to be the owner. He was very short with answers and didnt have any knowledge of the vehicle he was selling. Once we got down the numbers he was very rude and had a very nasty attitude. We just left. I would not recommend this dealership to anyone and the area its in is not safe & there is nowhere to park but on the street.

the car I wanted, exactly what I wanted to pay - BELLE

After having been both lied to and embarrassed at henderson nissan, Enterprise was a slice of heaven. Lance had me home within the hour. The proud owner of a new to me Nissan. Thank you. BELLE

Fast and Courteous - Sparky_3

This was one of the simplest car buying experiences we have ever had. We were looking for a car for our kids and ended up with a much newer car than anticipated. The cars were all clean and ours didn't need anything once we bought it, a big deal for a used car. The car buying experience was wonderful. It was the shortest amount of time we have ever spent at a dealership. Everyone we worked with (the salesmen and finance manager) were very professional and personable. I highly recommend Enterprise Car Sales. Their prices were at or below KBB.

Had the truck for a month, it's broken down twice. I... - Jael.S

Had the truck for a month, it's broken down twice. I have over $3000 worth of work on it al together and I paid $6,000 for it. After warranty etc it was about $9,000. BTW the warranty covered none of it not even the rental car.

I was impressed with how quickly they tried to respond to - Ironetc2

I was impressed with how quickly they tried to respond to my email on a weekend. We didn’t get very far though because of my schedule.. they tried!

Not very truthful about helping people with bad credit. - blarson6625

Not very truthful about helping people with bad credit. Deceitful advertising. I will not be recommending this place to anyone.

Matt was a straightforward professional. - Will C.

Matt was a straightforward professional. Made the whole process simple. If your in need of a used vehicle without all the xxxxxxxx*t, and your in the Las Vegas area, dont mess around looking elsewhere. This is the place you want to bring your business. Just ask for Matt the car guy.

One of the worst out of sale experience, inquired about a - FaizanKhan

One of the worst out of sale experience, inquired about a Huracan Ron was all good sending videos keeping me up to date on communication, once everything finalized, I informed them run my credit but don't submit to any bank until we don't discuss… Sal the sales manager still went ahead and send it to different banks I had to message them to don't submit to any more bank. Since then, communication was down to nothing where I have to reach out to them again n again to get an answer. I will suggest stay away from this dealer if you are calling from out of state, they don’t care if you are not a local ... worst Lambo dealer experience I was able to get a Lambo from the New port dealer. Never ever going back to this xxxx dealer.

I went for a test drive and left with my new car the same - ericamarie1830

I went for a test drive and left with my new car the same day! I would definitely recommend Legacy Auto Sales 10/10. I’m very pleased.

Research negative pattern of online reviews before buying - Robert S.

This company needs a visit from the State and Federal government on their selling policies and procedures. Tried selling a vehicle that had been in an accident to my daughter and denied the damage to the "repaired" vehicle was as a result. They added a warranty for $2000 dollars for the peace of mind to seal the deal. My daughter got home and as I inspected the car there was a handful of shattered glass under the back seats from when the car what wrecked and the gas cap would not close due to the impact from the rear shifting the frame and right rear fender forward. Jaime the finance manager was not available for comment when the financing fell through over 12 times as the rate soared from 7% to over 15% all while the warranty was removed and payments were increased. Please do not buy the white 2013 Chevy Spark as it is an accident waiting to happen with an inaccurate CarFax. First time buyers please save your money and go elsewhere. I wish Darcy Spears would get ahold of these guys and United Nissan and do a story on them.

Very rude sales team or at least the person in charge of - Jswizzhill

Very rude sales team or at least the person in charge of handling the incoming emails I was told long story short they don’t negotiate it’s there car there price take it or leave it. Keep in mind I was willing to put down 8-10k for the car just wanted to see if they would give me any better deal and was treated very poorly

This service manager made sure I got the best service on... - Sniperept

This service manager made sure I got the best service on my vehicle and made sure the price was right. Great service Jabar thank you sir. Jimmy Hernandez.

Excellent Customer Service - Danic8887

Made buying a car easy and even filled the gas tank for us! Angel and Ramone were very helpful in securing financing for the vehicle purchase.

I purchased a car from this dealership and from the... - cyclops

I purchased a car from this dealership and from the beginning they lied to me about the status of the title. Only after pressing them for a month and a half did they actually tell me the truth about the title being lost. They were incompetent in following the steps needed to produce a duplicate title and it took them 4 months to actually get me the title. My state would not license the vehicle to me without the title so I had to just sit there and look at my car for 4 months. In addition, there were other items I was told about regarding the condition and history of the car the were just untrue as I discovered later. I would describe the people I worked with on this transaction as dishonest and incompetent.

Great response from the dealership. - Sonni

Great response from the dealership. Straight forward information about the car and how to arrange a test drive.

I posted the previous review and would like to update. ... - catzklaw

I posted the previous review and would like to update. It seems that Guy was unaware of my problem but James filled him in on my plight today and they were both very apologetic and issued me a refund. They have reprimanded the employee who gave me such trouble and arranged for a refund. Thank you, Guy and James for your compassion. If you ever have a complaint talk to Guy. He's the one who can take care of it.