One-Star Review for Chapman Chrysler: A Nightmare - raullyp
One-Star Review for Chapman Chrysler: A Nightmare Experience
I wouldn’t wish my experience at Chapman Chrysler on my worst enemy. This dealership’s practices are not only unprofessional but borderline criminal. I was initially excited about purchasing a used truck from them, but the entire process turned into a complete disaster.
First, they inexplicably nixed our deal agreement at the last minute, leaving me blindsided. When I understandably decided I no longer wanted to move forward with the purchase, their staff had the audacity to act upset, as if I was the one being unreasonable. Their customer service is an absolute joke—zero respect for the buyer.
To make matters worse, they crashed my trade-in vehicle and had the nerve to deny any wrongdoing. They blatantly lied, claiming I brought the vehicle to them in that condition, despite it being in perfect shape when I handed it over. This level of dishonesty and lack of accountability is infuriating and, frankly, feels like something out of a scam operation.
Chapman Chrysler’s shady tactics and complete disregard for integrity make them a dealership to avoid at all costs. Save yourself the headache and take your business elsewhere. I’m still dealing with the fallout from their incompetence and deceit. Absolutely deplorable.
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