15 Nebraska Toyota Service Centers

Arturo was just okay. - bechtold3

Arturo was just okay. I had to ask several questions that could and should have been explained to me when he handed me the hefty packet of paperwork that's your process developed. I asked him how to shut off the maintenance required light which he did without telling me how I could do it in the future. He performed what he had to do, but his interaction with me seemed like he was merely fulfilling a requirement of his job and not seeking customer satisfaction or friendliness.

Kenzie is very professional and always has a smile on her - Mikalchaney27

Kenzie is very professional and always has a smile on her face! She is the most pleasant young woman to work with!

Scott and his service team do an awesome job. - Duane

Scott and his service team do an awesome job. Some confusion as to what was to be done initially, but after clarifying things everything is working as it should. Can’t say thank you enough for him and his team going the extra mile to solve my concern. 5 stars!!

Today I took my 2016 Prius in to Baxter Toyota to have - Amdm1731

Today I took my 2016 Prius in to Baxter Toyota to have the 100,000 mile check up and service done. They did recommend new tires, which I wasn’t surprised since they had four years of hot pavement on them in the desert of SoCal. I was told an alignment was also recommended with new tires. When I picked up my car, I was told an alignment wasn’t needed after all. Thank you Baxter Toyota for your honesty. Dana M.

At one time, Cornhusker Toyota was a great place to have - Jdpower

At one time, Cornhusker Toyota was a great place to have my Highlander serviced. That ended about 2 years ago. I had to replace some failed tire pressure monitors which took 2 trips as the mechanic couldn’t find all the failed ones before the end of his day. OK - understandable. On another occasion, they replaced the rear brakes and they howled quite badly. I took the car back and was told that they could not find a problem. I later took the car to a local mechanic who fixed it, and told me he had never seen such a poor brake repair. I was not going to use Cornhusker again, however, I had seen that Woohouse had taken over the dealership. OK, I thought, maybe they have improved. First, the guy at the service desk was too busy on his PC to acknowledge my presence. Finally, he took my car keys while acting like I somehow ruined his day. I had to replace a broken sun visor and a torn center console cover - $630. Not Woodhouse's fault. However, before I got the car home, the Check Engine and the Trac Off light came on, and the cruise control stopped working. Whether bad luck or not, there is no point in continually doing business where you come home unsatisfied with the work done. Maybe in the future, Woodhouse will get the mess in that dealership cleaned up. I certainly wish them the best. However, I will be taking my car elsewhere for the foreseeable future.

Hit a tire recap on I-80 on vacation, that put a hole in... - Mr.Guam

Hit a tire recap on I-80 on vacation, that put a hole in my exhaust system. Lois kept the service dept. open past hours and called in a welder to get me back on the road in 2 hours. The price was fair and reasonable. Lois and Premier are the best! Thank you!

Worst ever. - Tester

Went in for 30000 mile service on my Tundra. Told them not to rotate newly installed tires.They rotated tires applied ~ 180 ft lbs torque on alloy wheels. Threw away bolts on gravel shield. Dropped the air pressure on my LT tires to 35 lbs; ( I was pulling a trailer). Looks like they changed the oil OK. I changed it quickly on my return home.

questionable - kmc

I question if I really got the service I needed and what I paid, was told 100.00 more from when I got off phone to when I got there. I don't believe the so called 21 point checks are really done, I myself will and would not bring my car back because of the rudeness and the question in back of my mind if the things they recommend need to be done and not really do a full check of the vehicle.