Marco Kuemmerle has made the last year and a half of my - Please Resolve
Marco Kuemmerle has made the last year and a half of my life a nightmare. I have been deceived into purchasing something unusable, that has sat in the exact shop that Mercedes directly advised me to use for nearly the entirety of my purchase. Unable to even put 10,000 miles on the purchased vehicle. This experience is truly hearbreaking and continuing to ruin my life. I wish somebody here could do anything to make this right. Marco sold me a vehicle that was advertised as only having cosmetic damage. However, The team at Mercedes actually in fact sold me a vehicle with numerous substantial hardware faults. Leading to transmission and transfer case failure. They sold me a "bumper to bumper warranty" that fails to comply to this as per the warranty company themselves. I paid the dealership well, and paid off the worthless vehicle that they refuse to cover. Now owning nothing of value due to neglegence of someone. Truly horrible service, and frankly Marko deceived me and my family. Disgusting behavior. I just wish someone would be honest and make things right. The deception from someone involved in this is scarily malicious. I truly pray for anybody in my position. It's horrifying and unfair to a fair customer. Additionally, my hardship is compounded. I live remote. My nearest opportunity to acquire groceries is Sheridan WY at 30 miles one way. And I have been without any vehicle to acquire groceries and amenities in the nearest community. Leaving me stranded out here, just as the winter is approaching where I may end up stranded for periods of time without the option to move as a result of this. I already have been unable to commute to town as of approximately August 23rd. With no solution in sight.
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