639 Missouri Used Car Dealers

Third purchase at the Cape Girardeau dealership most - Russ

Third purchase at the Cape Girardeau dealership most recent being a GMC Sierra Denali pickup. Took vehicle in for a recall and repair of a damaged fender. It took close to a month before someone contacted us which only happened after we reached out directly to the manager. The work was completed I called three times to pay for the work as we were picking up after hours. Nobody called me back and then was sent a text to enter our credit card information to pay for the service. This is the absolute worst customer service we have ever experienced.

Over al amazing customer service - Beelek098

I was amazed. I was in a bad situation and needed a new car. Bryan had worked wirh me from the moment i inquired about a vehicle. Got me in a car i enjoy quick and very easy. I highly recommand interprise car sales! You will not be dissapointed. And i promise whatever situation you're in do not hesitate to talk. They will come up with a solution to help you.

The best car purchasing - Litt's 63 amg

Tom,thanks for the lodging over night and your patience to details that allowed me purchase my dream car. You make Pure Pursuit Automotive "First class" place to by a vehicle. It was well worth the drive to Kansas City, Mo. I will and have shared with my friends to consider Pure Pursuit for their next purchase. I know I will!

Best car buying purchase ever... Loved working with Mike... - Melanie

Best car buying purchase ever... Loved working with Mike and John. Give them a try. You'll be glad you did.

Dalton Battles was excellent to work with. - cmarshall2617

Dalton Battles was excellent to work with. Took us out in the new CX-90 and new the vehicle & trim packages backward & forward. Had the answers to all of our many questions. We ultimately decided to purchase another brand, but I'll be keeping an eye out in the next few years for a cx-90. So fun to drive.

Zack in the service department is a life saver! - Wallulis13

I was stranded in St Louis with a Ferrari I had just bought from another dealer. I was afraid to drive to my home state. Even though they were very busy, Zack took sincere concern for my problem and helped me beyond words. A great young man. Thank you. Kim McCauley

Customer Oriented - Jerry Tolenoa

Great group of guys that are willing to go the distance to insure customer satisfaction. Although I am across the country, they were able to ship a truck that I wanted and accepted my previous car that I traded in.

Chapi provided great service helping me get into a new - rainier108

Chapi provided great service helping me get into a new vehicle. He changed my perception of dealing with auto dealerships get things in order before I came in, he was direct and honest didnt give me any sales pitch or xx me as a junior exec I appreciated that. He guided and instructed me what I needed to do before I came in and as a result got me in and out in about an hour. I plan on purchasing all my vehicles thru them and will be back for my daughters 16th birthday vehicle.

I've bought an paid for 2 cars from the front Street... - William

I've bought an paid for 2 cars from the front Street location and both cars were very dependable and the customer service was great!!!

This is a horrible place and when you write a review... - Upset Customer

This is a horrible place and when you write a review about your experience they claim you are mistaken and confused about where it happend. I guess there is another used car lot that sales overpriced BMW CALLED Bavarian Auto and some rude salesperson named Mike that helps. This place gets a one star rating because I could not give them a negative rating.

Above and beyond - Ohio Guy

Jim went threw a hundred hoops to make this sale happen.... Very satisfied in the end ... and love my new car (suv) from them... Excellent!

I was extremely happy with the time spent with me and the... - Kimman0365

I was extremely happy with the time spent with me and the time spent arranging financing. Ben was extremely helpful as well as the sales manager. They allow me time to take a lengthy test drive and get the feel for the vehicle.

Got this car less then 30 days and the car was filthy. - jmfbrf15

Got this car less then 30 days and the car was filthy. The car had the check engine light on and we called to inform our salesman. He said to bring the car up and he would get the car detailed and fix the check engine light. Went on Thursday and Jeff was not there but the GM Dan was and they said they couldn’t do the detail because it would take 3-4 hours. The Gm said he would talk to Jeff and call back the next day which was a Friday. We have called several times and they keep taking messages yet GM Dan hasn’t called me back but Jeff keeps trying to block us from handling this situation. We’re following up as the GM Dan told us but everytime we call he’s either in a “meeting” or with “a customer”. Jeff has tried to stop us from talking to the GM and even lied on my partner stating they detailed the car when they came to have the check engine light reset. Still no calls returned and Jeff keeps lying putting others in his lie and he wasn’t there. All of them are vultures and want your money. Jeff harassed me the whole week of me buying the car just to give me a car that wasn’t cleaned out properly. We just want them to fix what they said they would fix. Jeff has swindled us out of money and he didn’t even make sure his ducks were in a row.

Horrible, I set up an appointment due to having a long - slee050409

Horrible, I set up an appointment due to having a long drive. I get there only to be sat in a cubicle for hours. No assistance in selecting a vehicle in my price range. Sit there watching multiple people walk in and get immediate service. Most of them being assisted by the agent who I had communicated with and felt good about the appointment we scheduled, until the day of. Exactly 4 hours and 34 minutes after I filled out all required documents and provided the items needed on my part I was assigned to another salesman. This guy was the poster child of the underside of used car salesman. He was so robotic and scripted it just didn't resonate well. He finally brought up a vehicle for me to test drive. It was a little on the high side of my price range but it seemed to be a solid vehicle. So I decided to go with it. I was told "that's not a vehicle we are able to work a deal with you on." For multiple vehicles that were listed for anywhere from a few hundred to $5,000 less than the listed price on the vehicle I was essentially pushed into buying, not too upset so far given it has been a decent vehicle so far. So, the finance department started working up the contract. First a female came and introduced herself and said she would be done with the documents shortly. To no surprise of mine another "closer" Approached me over an hour and a half later. He tells me he is now working on my paperwork. He invites me into his office and excitedly pushes a stack of papers at me which was nearly 75% over the original mark I had set for the prior agents and it was a hard line. The down payment was 3 times greater than originally discussed, monthly payments were nearly doubled what was originally discussed, and the rest of the proposal was on par with the inflated deal. I told them to shred it all and I stood up to leave. Of course they went into damage control. 10 minutes later, not hours like the first deal, the exact deal I expected and demanded was presented to me. I signed and was handed a set of keys and a stack of papers. No one assisted me from that point on the next step so I took the temp tags which they handed me but later accused me of "stealing from the desk of the salesman who helped finish the deal and started affixing them to the vehicle so I could leave. The sales team ran out and started yapping about me putting the tags on instead of waiting. I informed them I had a job interview that I had to get to and no one offered to help me. They put the tags on and I left the lot, finally, after more than 10 hours of being there. 2 hours is all the time anyone actually provided any assistance. It was the worst vehicle purchasing experience I've ever had. They were terrible all the way around.

Fast email respond! by the time I received an mail about... - Rob Steinbeck

Fast email respond! by the time I received an mail about the truck that I requested for Andrew called me and he made an appointment for me. I am pleased with Automax kc service and smooth loan process.

Purchased car on May 18, 2020, as of July 8, 2020. Nick... - CP

Purchased car on May 18, 2020, as of July 8, 2020. Nick (Sales Manager) or the (Finance Manager) REFUSE to take calls on this problem and at one point ten days ago was told by Brian(Sales Person) that Nick had the title in his hand and will over night it ASAP. No title ever arrived because they do not have title to a vehicle they sold. They refuse to release the sales tax they insisted that must be financed and have REFUSED to pay the late fees with the license office. They hide behind "on a conference call" and will not meet face to face. They are in violation of the law an they are in violation of their dealer agreement with the lender. I have done business with Enterprise for over thirty years, but I will not do business with them ever again and will do my part to steer people away from them.

Got caught Cheating on his wife in Palm Beach Florida and - palmbeachmugshots

Got caught Cheating on his wife in Palm Beach Florida and had her arrested when she was obviously unhappy about it. Kevin Blackwell the owner is a real piece of work. If he can do that to her what will he do to you when you buy one of his " GREAT USED CARS"?

Okay son super happy about finding a truck to get around - Dissatisfied Customer

Okay son super happy about finding a truck to get around in. Sooooo we go and test drive it and stop only to be asking someone for a jump start. Call ALM STL make them aware of the issue and nice young man that answered was nice about trying to get us back. Problem 1. Problem 2 we get back to the dealership make the sales person Gunner aware he really didn’t give 2 sh…ts about it, later to say I told y’all I had to jump it. and y’all shouldn’t cut it off. WOW as I realized I’m in awe with his comment. Problem 3 in price discussion he later stated did I want to walk and ask his manager about the price. What a awful, terrible, get your own jump, we are not coming down a dollar dealership experience. You’ll are new and will not last with your staff except the young man that greeted me on the way in. I need an apology for having to jump your vehicle and the terrible experience of your sales rep.

Raphael was my rep for our purchase. - 1jackdillon

Raphael was my rep for our purchase. Frank assisted in purchase. The very best team!

Very good customer experience. - Dennis7779

I have purchased 2 cars from Amir. I purchased one in Feb 2017 and one Jan 2019. He is very friendly and honest. Any questions I have had after the sale he has responded and has been very helpful.I will only purchase salvage title cars with minimum damage because of the great savings.

Great experience and a great vehicle! - Wade

We came in to get a vehicle for my girlfriend, and they suggested a couple that were just a little out of our price range, they found us a great value for what we had and were super friendly and helpful through out the whole experience. We really appreciate the service and help they gave!

They deceived us! Then played games with us! - TM1

We purchased a vehicle, a few days later the breaks were squeaking. Took it in. Said all was well, and said they didn't hear anything. Few days later, we heard more squeaking. Took it in. Said they would replace the brakes. They LIED! We, now found out that the dealership only authorized a for the pads to be changed! About 5 months later "after thinking we had new breaks", we are wondering why they squeak at EVERY stop! Never told us they did not replace! They (Chris, the manager/doorkeeper to the general manager) will not rectify or honor their original statement. Scammed us!

I recently bought a car from them it was in a month I've - lizacochran2213

I recently bought a car from them it was in a month I've had to replace the air filter the starter the wheel bearings and now the brakes. I understand that it's a used cars dealership but there's definitely things that they could have taken care of before selling the car I feel like I wasted my money on this because it's just like one thing after another I would not recommend this place to anybody

Great dealership with excellent service & staff. - carrgunsmithing

Great dealership with excellent service & staff. Shaun Belsha had my new to me Challenger R/T ready for test drive when I got there & had me driving it home a little over an hour after I got there. With a huge smile on my face!

ashly was great to work with very nice. - ronaldh

Ashley and car smart were very kind as soon as we walked through the door my wife and i were very happy. Made the process very quick and kept good conversation.

Very professional - Lexus

My sales guy Shane was great:) friendly and energetic. I was in and out with my new car in no time. I definitely would recommend this car lot to my friends and family.

I was in a hardship with out a car and I went to this - jazzymissy47

I was in a hardship with out a car and I went to this place and it gave me what I wanted

We have gotten 2 cars from here. The first for my little... - Mdgeezy23

We have gotten 2 cars from here. The first for my little sister was constantly in the shop. They did a sketchy inspection to have them passed. They sold me a 2012 Chevy equinox with no catalic converter on it that had full leak of emission in the vehicle along with both of the O2 sensors were bad. We took it back and they put a universal converter on it and a week later leaked emissions again because they put a universal on and not the correct converter. The windows are broke and won’t roll up or down. The air sensor for my tire is broke also. They are extremely unprofessional and sneaky. They will sell you a car that can and will kill you and they don’t care. They will take it to someone to get it passed even if it is illegal. Take your business to those who care

Bought a FordF-150 , 45 days passed the dealer didn't... - evelynmariehall

Bought a FordF-150 , 45 days passed the dealer didn't have the title yet, offered to give money paid into it on 3 different occasions in a 4 day span. On the day I take it down to have the mechanic check it out the owner changed their mind. Gave us another 45 day tag which is illegal also. Was told not to make a payment on the Saturday before, on Friday morning 5:15 they came and repoed the truck, this company is crooks and liars.