April 14, 2025 I brought my 2019 Honda Civic in to - Wayne S.
April 14, 2025 I brought my 2019 Honda Civic in to inquire about brake service (brake fluid replacement) and to replace engine oil and filter.
Laine M. (Service Advisor) Informed me at that time they could perform the services requested the same day - today. So I agreed cause the fluids replacement was due.
Pinegar Honda represented by Service Advisor Laine M. Asked if I would like to wait or if I needed a ride? I said I would wait. Services I requested were completed in about 90 minutes and Laine went over the service report with me then brought my car around.
I brought my car home and lifted the hood to inspect fluid levels. All services confirmed to be completed as requested.
Laine M. was most courteous and informed me that he was able to bring the final bill down by nearly $50 as I had presented Pinegar Honda service coupons at the time of requesting services. I thanked Laine M. for adjusting my final bill down which was under $300 down to $242.
I prefer to bring my car in to dealership for services rather than taking to 3rd party for services and Laine did not disappoint rather was informative and genuinely concerned with my overall satisfaction for services performed.
It is rare to get same hour service at Springfield’s premier Honda Dealership, so again I expressed my gratitude for services well performed.
Laine M. absolutely deserves my praise for taking care of business and my service needs.
Thanks Laine M. for coordinating a timely service!
Greatly Appreciated.
Wayne S.
2019 Civic EX
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