36 Missouri Kia Service Centers

I came in for a oil change Brandon showed me a Sierra and - RodgerJ

I came in for a oil change Brandon showed me a Sierra and I ended up taking it home

Good, que, timely service. - nancyvalko

Good, que, timely service. My husband was very pleased! And he really loves his Kia hybrid!

I had to change my appointment date and James was very - daheinrich

I had to change my appointment date and James was very helpful. Our Seltos was needing a service call and he got me in and out in a very timely manner. Jim Butler Kia has a team of really good people friendly, good communications and quality service. Sterling!

Cindy was amazing. - Madsquirrels

Cindy was amazing. She was quick and understanding of my needs. She went above and beyond to answer my questions and even got me a lift to my home and a ride back. People like this make coming here worth it and the want to come back.

I previously gave a one star rating regarding an engine - patrickcschaub

I previously gave a one star rating regarding an engine replacement request that was denied. Once the General Manager reviewed my concern, he contacted the Service Advisor and concluded that they had processed the wrong Warranty Bulletin. The General Manager contacted me and told me that they made a mistake and that they would replace the defective engine free of charge and provided me with a new Kia Sorento as a Courtesy Car while the engine was being replaced. I am very happy with the way things turned out regarding my engine replacement.

Cameron was my sales rep. - Antwaleshastiles

Cameron was my sales rep. He was very professional, quick , patient and friendly. A long with the sales manager Calvin. They were wonderful. And very understanding.

Over all good I need to know when and what is cover the... - DJPOTTS60

Over all good I need to know when and what is cover the year maintenance and when do I get my time and my extra key still waiting would like it as soon as possible I'm also I think that I'm do a inside car wash dust everywhen but all and all great thanks

I took my vehicle in to Springfield Kia (Formerly - d.rapelje13

I took my vehicle in to Springfield Kia (Formerly Youngblood) To have my vehicle taillight inspected because it was on the fritz blinking on and off, And get an oil change. I met with Ryan who is the service advisor who took complete charge and was able to not only remedy the problem, but came out to bring a few things up to my attention. The charges were reasonable. The wait time was reasonable, and the care was way above the average. Which is why I go to Springfield Kia.

Very poor customer service. Lack of communication and... - DDL

Very poor customer service. Lack of communication and transparency in charges re: work done. Requested license plate bracket rep used 2 screws to attach to front bummer. Rep more concerned with having his hour lunch break than providing quality customer service and assurance work requested had been done. Shoddy work. Questionable conduct /practices in services provided (?) To date I have left messages for GM with no returned calls. I have requested documentation to the services provided i.e how many quarts of oil used or replaced, tire pattern rotation etc. I have not received a reply. I have request a refund and be given the opportunity to visit another KIa dealership for services..I have not received a reply or response to requests. I personally checked the oil, fluids and tires...none of the services I paid for (full service maintenance oil change, fluids topped off, tires checked and rotated) were done. The oil reads low on oil gauge, the front drivers side tire is going low and none of the fluid were topped off. Dishonest practices.

Had to go in for service and I kept missing appointments.... - live4traumas

Had to go in for service and I kept missing appointments. Justin made it very convenient for me to get service at a time that was easy for be to be there. He was kind and did not act like "a condescending man" like some dealers have in the service department even tho I was a woman. He listened then proceeding to diagnose the problem and the guys in service fixed the problem in one day.They took me to work and picked my back up when it was time to retrieve my car. Never andything except polite and helpful. AND to top it all off they washed my car including all the glass and vacuumed it too!!!

DO NOT BUY FROM THESE CROOKS! - faithisarose

DO NOT BUY FROM THESE CROOKS!! THEY LIED BY TELLING ME I COULDN'T GET IT INSPECTED BY ANOTHER SHOP AND THEN SOLD ME (A RECENT DOMESTIC ABUSE SURVIROR) A LEMON AND AFTER $2300 IN REPAIRS, IT’S STILL BROKEN DOWN NEEDING A REPLACEMENT ENGINE!! THE TIMING SET WAS ALSO MESSED WITH BY A NON-MECHANIC AND CHEAP PARTS!!!!! NOT TO MENTION A HUGE CLASS ACTION LAWSUIT AGAINST GM ON THIS EXACT ENGINE!!!! HOW DARE YOU TAKE ADVANTAGE OF PEOPLE LIKE ME!!!! NOW I'M WORSE OFF STUCK WITH A $7000 GOOD FAITH AUTO LOAN, BROKEN DOWN VEHICLE I HAVEN'T BEEN ABLE TO DRIVE SINCE BUYING IT AND NO WAY TO GET BACK TO MY CHILDREN!!!!! HOW DARE YOU!!!!!!!!!!!!!

I have a 2014 Kia Forte EX. - Steven Anthony

I have a 2014 Kia Forte EX. It has 65,900 miles on it. When I had the oil changed, I was told there were metal flakes in the oil. They checked the oil after I told them of a new tapping noise. They told me to go to Kia and tell them I needed a possible engine replacement. I immediately drove to Cable Dahmer and got a Customer Service Rep named Ryon McKivergan. He was very polite and professional. He looked up my vehicle and told me it was under warranty. He told me a technician would check it out. He arranged for me to get a loaner. A few days later he called and told me they had opened a case with Kia requesting a remedy. He said it may take a while for them to hear back. A few days later, he called and said Kia approved the engine replacement and told me it would take 5-7 days to get the parts. In a little over 2 weeks, they called and said my car was repaired. I picked it up last Friday and it ran perfect. The only hiccup was the outside temperature gauge didn’t work. I returned today and Ryon was at lunch but Jerry was gracious enough to have it taken care of for me. I just want to say that Ryon and Jerry were excellent! Ryon was absolutely the best service tech I ever experienced at Cable Dahmer. Jerry was also very accommodating and polite! I can’t speak about all the Customer Service Reps but the two I dealt with were top notch!

Outstanding Service!! - Mark1975

My wife and I were traveling to the lake Friday afternoon while pulling a trailer and my truck started to overheat. I called Larry at Central Missouri Tire to see if there was anyway they could look at it. He said to bring it in and they'd see what they could do to help. He knew that we were 2 hours away from our home... Wow! We experienced exceptional service! Not only did they look at my truck immediately- they searched for the new water pump, found it and installed it as soon as possible. He and his guys even stayed late on a Friday night just so that we could get back on the road. Larry even took it a step farther by loaning us his own personal car to grab a quick bite to eat while we were waiting. I have to say that Larry and his guys made a bad situation so much better with the kindness he showed my wife and I. Thank you so much Larry and Staff for the exceptional service!! Highly recommend them!!

Diagnosed the problem with my AC incorrectly. Estimated... - jkinzbach

Diagnosed the problem with my AC incorrectly. Estimated repair at $620. Went to another Honda dealer and they found a faulty relay switch costing $7.

Service was great! - kerr48844

Service was great! I was early and got finished early! Everyone was polite and friendly!

Service manager Steve was very unprofessional. - Regina Leveque

Service manager Steve was very unprofessional. Took my Kia there for engine problems and he implied after having discussion about a blown engine that he didn't know what I had done with my car because they hadn't seen it in the last 30,000 miles. The Kia Soul had been having oil issues since 101,000 miles. Engine wasn't covered under the Kia settlement because it wasn't a rod bearing issue.The vehicle is undriveable at 139 thousand miles.Car couldn't get from one oil change to the next without adding 1 to 2 quarts of oil.All my maintenance has been done when needed and oil changes.Last time I checked an engine is what makes the vehicle run.They also tried to collect almost $200 that was never discussed prior to being done before they would release it to a tow truck driver.I would not recommend this repair shop or buying anything Kia. Also when the oil issues first started I was promised a engine replacement by a higher up there named James which was missing in action when the vehicle was brought in.Will never own another kia.

Vehicle Purchase - exsalesguy

First off - In my previous job I was the Internet Sales Manager at the largest dealership in Wyoming so I am very knowledgeable of fair market prices and how the car sales process works...This weekend I purchased a 2013 Ford Edge from this dealership. My salesman's name was Kiefer Scroggins. I had set the appointment the day before through the Internet Manager (Sheila Jackson). FYI... their Internet department is fantastic! Very quick to return my call on the inquiry that I had made through their website and helpful in setting up the appointment for a test drive. Back to Kiefer... Kiefer is a very professional, educated and detail oriented young man. He definitely does not fit the old-fashioned, dreaded car salesman stereotype that we all have dealt with in the past. He was very polite and extremely thorough and seemed to have in-depth knowledge on not only the vehicle that we wanted to purchase, but all Ford makes and models. He did a great job of explaining and showing us all the vehicle's options and capabilities. There really wasn't much deal making that had to be done. I had done my homework on comparing the wholesale vs retail costs of this and other similar vehicles within a 250 mile radius. This was by far the best pricing on this model vehicle that I could find. I would highly recommend purchasing a vehicle from this dealership (and would highly recommend asking for Kiefer) the next time you are in the market. Thank-you Jimmy Mitchel Motors and THANK-YOU Kiefer Scroggins!!!!!!!

No like all the other car dealerships. - CaitlinG

My luck hasn’t been the greatest the past couple of months. It has been one bad thing after another. I was involved in a car accident, and my car was totaled out. I was put in a rental until the other persons insurance evaluated my vehicle. I knew the rental was only going to last for so long. I couldn’t let this car accident mess with my every day life. Therefore; I was proactive on the vehicle searching. A week after the car accident, I went to look at a 2013 Mazda CX-5. I educated my self about this vehicle, I read the whole history on that carfax. I got to the dealership, none of the sales people chased me down. I actually had to go inside and ask for assistance. My salesperson was Mark Kleve, a wonderful man. The dealership just got the vehicle, Mark didn’t know everything about the it...which was perfectly acceptable. We took the vehicle out for a spin. I was sold! So a couple days go by and Mark calls me. It was listed for $11,400. Not a bad price, even Kelly Blue Book agreed. Doesn’t hurt to try and knock the price down, right? Well... no budge. I was okay with that, because of KBB. Couple more days go by, and I kept finding myself looking back at that vehicle. I called Mark up, and told him that I want that Mazda. I advised him that my credit isn’t the greatest and I had no co-signer. What were my options? Mark got me in touch with their finance manager; Kim. Straight out of the gates, Kim was awesome. She was very helpful and acomadating. I put a little money down to hold the vehicle, giving the insurance time to write a check. The insurance did everything wrong and it took a few weeks to get the check. Kim and Mark were easy going, helpful, understand, and not pushy. They made this process more pleasant, thank you. And thank you to the Lou Fusz, for holding the vechine for much longer than promised. I will refer your business to everyone and anyone. Thank you! I’m so glad I got to take the Mazda home today!