142 Missouri Ford Service Centers

Got my 2018 Ecosport Ford oil changed, new lug nuts and - happydad12

Got my 2018 Ecosport Ford oil changed, new lug nuts and inspection done at Quick Lane. Best service I ever had with Nancy Harrington service advisor. I stayed there while they did the work and overheard Nancy communicating with customers for about hour and a half. Wonderfull personality, very helpful with every single customer. I was amazed at her positive spirit throughout the time I waited.. She had no idea I was listening to her. Ford Quick Lane has a winner. I thought people should know

My services was excellent once again Suntrup Ford, John... - Tammi

My services was excellent once again Suntrup Ford, John springmeyer is always professional when I go in for service! I also thank the rest the team for my great experience keep up the great work my friend's

Their service department is 2nd to none, if you deal with - belstar10

Their service department is 2nd to none, if you deal with Morgan she will take very good attention to you and your needs and you might acquire a loaner from them at NC if it takes longer than originally estimated! From Dan

George has been very helpful over the years. - judymiller

George has been very helpful over the years. We have bought two pick ups from him and the last thing we did was buy an edge at a different dealership, but he synced my phone to it. We really appreciate his service.

I've had bad experiences in the past but this time, with - vmax321

I've had bad experiences in the past but this time, with different people it was a pleasure having my truck repaired there.

Great service department! - Evonne W.

Great service department! They are quick and thorough. The staff at the desk explain what your vehicle needs and the time/cost involved.

Cade is so good and kind! - tucklawson

Cade is so good and kind! He handled everything and took me to lunch while I waited.

Great service department! - Sue

Great service department! I was dreading bringing my car to a dealership due to past experiences, but the problem had to be serviced by one (horrible experience with Sunset Ford previously and Sinclair did not impress me at all when I spoke to them about it). Another mechanic recommended Schicker and I am so glad he did! Everyone there was friendly, professional and they got the job done very quickly as promised. Used their shuttle service twice to/from work and that was also outstanding. No comparison, they are the BEST!

On 2/5/25, I was on my way to a funeral in St. - Kathi Scearce

On 2/5/25, I was on my way to a funeral in St. Louis from Richmond, VA. Rain and headlights from an 18-wheeler blinded me in a construction section of I-64, and I hit a construction barrel with my eight (8) days old, 2025 Ford Escape. I'm fortunate the only damage was my front headlight being destroyed. I asked at an auto parts stores for recommendations and was referred to the Dave Sinclair Ford location at 7466 S Lindbergh Blvd. I knew the odds of parts being available, let alone someone available to fix the headlight were as about as good as winning a million in the lottery, but I tried anyway. Twice in two days, I was unbelievably fortunate. Around 1pm, I arrived at the dealership and was directed to RJ Leslie for assistance. I explained what had happened, and that I was certain they wouldn't have the necessary parts, anymore than they could squeeze me in without an appointment. I explained to RJ that my aunt's wake was at 4pm, but that I had to at least try and get the light fixed. I cannot begin to explain how wonderful RJ was in taking care of me and my car repair. He scrambled to get the part for my Escape, then worked hard to get my vehicle into the shop to fix the headlight. Miraculously, by 3:45pm Mike Bast and his apprentice had my car repaired and sporting a brand-new headlight. Not even here in Richmond could I ever get my car fixed on such short notice or so quickly. The kindness and care RJ and the rest of the dealership staff demonstrated to me during my time at the Lindbergh Blvd location was amazing. It was wonderful to experience the kind of customer service I strive for with my own clients. It's a business mentality that is missing in so many businesses these days. RJ, Mike, and the rest of the staff on duty that afternoon need to be awarded a medal or a gift card or something to show how valuable they are to the success of Dave Sinclair Ford. If I ever need vehicle assistance again while visiting St. Louis in the future, I'll know exactly where to go. Thank you RJ and Mike. I cannot begin to express my gratitude for easing my level of stress during a visit that was sad enough. I sure hope James Sinclair reads this review because he needs to know how amazing you guys are!!!! Kathi Scearce One note, and NOT RJ's fault. It wasn't a huge concern, but I was surprised that RJ wasn't given the keys to my automobile by whoever brought up the car from the shop after the repair was complete. Instead, the key was left in the car. I'd recommend customers would be even more comfortable about their experience if their keys were handed off to the service representative and then directly to the customer and not left in the vehicle.

I was concerned about my cars alignment because I’ve had - mabellefarlin

I was concerned about my cars alignment because I’ve had to drive through a lot of road construction and the aftermath of flooding rains. They got me in promptly and made the necessary adjustments. The waiting room is always clean and comfortable. I was just making good progress in my reading when they came to let me know my car was ready.

Chase was phenomenal when my husband and I bought our... - Medlock’s

Chase was phenomenal when my husband and I bought our vehicles from BS Ford. Highly recommend him, made the process very smooth sailing. He made us feel very confident!

The entire Anderson Ford team is focused on you the... - G Bennett

The entire Anderson Ford team is focused on you the customer. I can't say enough how well they treated me throughout the buying process. My experience was 5-Star+. I highly recommend this dealership and will buy from again! Thank you for the outstanding Customer Service - Cole, Brett and Staff!

Poor experience with service department. - Dodge owner

The service department charged $800 to replace PCM and assured me it would fix the problem. Problem returned the second time truck was driven. It was the same trouble code and exact same symptoms. James, the service adviso0,r said bring it back, they would make it right. His idea of making it right was to charge an additional $140 to fix the real problem, refuse to admit their mistake, and lied about conducting a second test of the PCM. He also lied about the real problem, saying a mouse had chewed on the wiring harness. This totally conflicted with what the polite tech who worked on my truck explained to me. General manager Preston Espinosa initially refused to do anything to help us and advised it was our fault for driving with the check engine light on. Preston was rude to my wife and advised if she raised her voice he would not be helping us at all. Preston finally agreed to refund the $195 labor and waived the $140 from the second visit. But I still paid $600 for a part I did not need. They also would not return the original part. They just seem to want their money and don't understand what honesty, integrity, and good business practice is.

Excellent service and staff. - Ram/Jeep Garage

Excellent service and staff. Never had to leave my house. They came and picked up the vehicle and took it into the dealer to perform the work. They then returned the vehicle to my house.

DO NOT BUY FROM THESE CROOKS! - faithisarose

DO NOT BUY FROM THESE CROOKS!! THEY LIED BY TELLING ME I COULDN'T GET IT INSPECTED BY ANOTHER SHOP AND THEN SOLD ME (A RECENT DOMESTIC ABUSE SURVIROR) A LEMON AND AFTER $2300 IN REPAIRS, IT’S STILL BROKEN DOWN NEEDING A REPLACEMENT ENGINE!! THE TIMING SET WAS ALSO MESSED WITH BY A NON-MECHANIC AND CHEAP PARTS!!!!! NOT TO MENTION A HUGE CLASS ACTION LAWSUIT AGAINST GM ON THIS EXACT ENGINE!!!! HOW DARE YOU TAKE ADVANTAGE OF PEOPLE LIKE ME!!!! NOW I'M WORSE OFF STUCK WITH A $7000 GOOD FAITH AUTO LOAN, BROKEN DOWN VEHICLE I HAVEN'T BEEN ABLE TO DRIVE SINCE BUYING IT AND NO WAY TO GET BACK TO MY CHILDREN!!!!! HOW DARE YOU!!!!!!!!!!!!!

This review is based on my exceptional experience with - CHUCK.ARANDA

This review is based on my exceptional experience with Trey Miller, the body shop manager for Bo Beuckman Quality Ford, for repairs on a 2023 Ford Explorer that was not even purchased from their dealership. The car was purchased in California by my in-laws, both in their mid 80's, who we had just moved back to Missouri to live with us for major health reasons. It was time for their regularly scheduled service call to maintain their warranty. I took it in to Bo Beuckman service department and after checking it out was informed that there was significant damage from rodents (rats) that had made a nest in the engine compartment and chewed several wire harnesses...unfortunately not covered by the warranty. They suggested I contact our insurance company to see if it was covered. They also informed me if they did cover it, I would have to work through the body shop department because they handled all claims insurance related. Well fortunately the insurance would cover the repairs, after a $1000 deductible. That is when I was introduced to Trey Miller, the body shop manager. From the minute I explained the situation he was great, demonstrating empathy and compassion for both my in-laws and the situation they were in with the car. He jumped right it and engaged in many conversations with different people from our insurance company as they worked through trying to determine the extent of the damage and what they would cover....which ended up being $4,900. He was patient and kept me informed on the status throughout the entire 25 day process. Trey was a great "Ambassador" for Bo Beuckman, and to me, represents the type of individual any employer should be looking to hire because he truly understands what "customer experience" is all about. As a result of the experience I had working with Trey Miller at Bo Beuckman, I would certainly recommend them to others!