142 Missouri Ford Service Centers

Always helpful, friendly and prompt. - H4m

Always helpful, friendly and prompt. Their work is dependable and I feel I can trust them.

The oil change was fast and they let us know that our - Shanndeeblake

The oil change was fast and they let us know that our brakes were in need of changing

It was a good and friendly place to take your car for - SHAMEEK4221

It was a good and friendly place to take your car for service. Nice people and helpful

In middle of a major winter storm, when most businesses - Ermar

In middle of a major winter storm, when most businesses were closing, the Service Dept got me in and replaced my dying battery. As a result, I was able to get my wife to an important medical appointment the next day without concern. Big thanks to the Service and Parts departments.

I called with an uncertain problem. - NOName

I called with an uncertain problem. They easily accommodated picking up the car and clarifying and then rectifying the problem.

Made appointment for a Saturday service was completed - KEVDOGANDROBIN

Made appointment for a Saturday service was completed within an hour. The only complaint I have is I was charged more than the amount in my service completed text ($118.90 text showed due but was charged $121.87).

Organized, efficient and well done work. - Mellykings

Organized, efficient and well done work. Sunset ford has the best customer service in St. Louis.

Cade is so good and kind! - tucklawson

Cade is so good and kind! He handled everything and took me to lunch while I waited.

Went in for a service and Cam was very professional and - cliff.cc88

Went in for a service and Cam was very professional and truthful. Had a 0745 appointment first think when checking in he said I have to be honest our techs don't come in till 0800 is that ok. Was in and out in less than an hour.

Sean Sims and Ryan were absolutely outstanding. - Brent K

Sean Sims and Ryan were absolutely outstanding. From questions about my service to timely updates, couldn't have asked for a better experience. If you're looking for honesty and integrity from a dealership, look no further.

Diagnosed my problem and I think fixed it. - larry.ralston51

Diagnosed my problem and I think fixed it. Also suggested some maintenance on my diesel which I agreed to. Happy with the service.

Excellent service and I’m very excited about my purchase. - Hardcoreprodigy3

Excellent service and I’m very excited about my purchase. They did a good job helping me figure everything out.

Brad Gilbert & the service Dept. - debbieisraelson

Brad Gilbert & the service Dept. were Excellent to work with. Would recommend them to anyone!

They were so helpful when my car broke down on my family - booneywilliams.bw

They were so helpful when my car broke down on my family vacation! They helped me with my car and then helped me into a new car!

Outstanding customer service - Arkansastraveller

As I was travelling through the area, I had a flat tire. Chris fixed the flat and had me back on the road in minutes. Truly exceptional service and I would highly recommend them to anyone.

The service department at Gary Crossley Ford in Liberty, - ishmaelbros

The service department at Gary Crossley Ford in Liberty, MO is friendly, knowledgeable and places a high value on communication.

Tyler was very professional in how he approached the - abshier004

Tyler was very professional in how he approached the warranty aspect of This repair , tech did an awesome job on the actual repair

Jarwin and team made the experience with updating my - robhartley1204

Jarwin and team made the experience with updating my new "coyote" F150 a painless task!! Give joe machens ford chance on putting you in a new or used vehicle. Thanks Robert Hartley

Auto Body Experience - 2014TC

I was very pleased with the auto body experience I had recently. I called American Family Insurance on Friday about 10 am after hitting a deer about 9:00 the previous evening. They contacted Pettijohn, who called me within 30 minutes to arrange towing my van to their service area. By 2:30 that afternoon, I received a call from Kayla with an estimate of the damage and asked if I wanted them to fix it. I said yes and she said that she could now order parts. She told me it would take about 9 days to complete repairs. I told her that I would need a loaner car because my husband had a doctor appointment in the city on Tuesday. She said that she would have a car ready by Monday and she did. We had a flat tire while driving and had it repaired. I called on the 8th day and Kayla said it was ready to pick up. We went to get our car and looked it over. It looked great! We went in and paid the bill and gave Kayla the bill for fixing the tire and she took it off of our total bill. We were very pleased with the fast service and friendly actions of Kayla and the service personnel.

Helpful, friendly service - jeff.mccreary

Service department was easy to access and the staff was helpful and friendly. The service department communicated very well with details. When work would start, assessment of problem, estimated cost to fix and when the vehicle would be ready.

Service Department was amazing. - trp06609

Service Department was amazing. They answered all my questions in a timely manner and I was able to schedule an appointment. Granted the appointment was a ways out but I called several other service departments and they were just as busy. Also, I understand this dealership has been here since 1925, must be doing something right.

Drake was so helpful and attentive to my vehicles needs!... - kkenn

Drake was so helpful and attentive to my vehicles needs! 10/10 great service from Drake.

Service Advisors were great. - Bnjowers

Service Advisors were great. Nice and respectful. Service was timely. Would recommend for service in the future

Efficient and transparent Great customer experience from - Ross.a.maynard

Efficient and transparent Great customer experience from Rick. Let me know all details around my inspection. Was in and out quickly

Excellent service and staff. - Ram/Jeep Garage

Excellent service and staff. Never had to leave my house. They came and picked up the vehicle and took it into the dealer to perform the work. They then returned the vehicle to my house.

Great Service and wonderful staffing folks. - Kwmatlock

Great Service and wonderful staffing folks. Old fashion service, high tech people with constant communication made my wife feel comfortable with Corwin Ford service

Great service department! - Sue

Great service department! I was dreading bringing my car to a dealership due to past experiences, but the problem had to be serviced by one (horrible experience with Sunset Ford previously and Sinclair did not impress me at all when I spoke to them about it). Another mechanic recommended Schicker and I am so glad he did! Everyone there was friendly, professional and they got the job done very quickly as promised. Used their shuttle service twice to/from work and that was also outstanding. No comparison, they are the BEST!

On 2/5/25, I was on my way to a funeral in St. - Kathi Scearce

On 2/5/25, I was on my way to a funeral in St. Louis from Richmond, VA. Rain and headlights from an 18-wheeler blinded me in a construction section of I-64, and I hit a construction barrel with my eight (8) days old, 2025 Ford Escape. I'm fortunate the only damage was my front headlight being destroyed. I asked at an auto parts stores for recommendations and was referred to the Dave Sinclair Ford location at 7466 S Lindbergh Blvd. I knew the odds of parts being available, let alone someone available to fix the headlight were as about as good as winning a million in the lottery, but I tried anyway. Twice in two days, I was unbelievably fortunate. Around 1pm, I arrived at the dealership and was directed to RJ Leslie for assistance. I explained what had happened, and that I was certain they wouldn't have the necessary parts, anymore than they could squeeze me in without an appointment. I explained to RJ that my aunt's wake was at 4pm, but that I had to at least try and get the light fixed. I cannot begin to explain how wonderful RJ was in taking care of me and my car repair. He scrambled to get the part for my Escape, then worked hard to get my vehicle into the shop to fix the headlight. Miraculously, by 3:45pm Mike Bast and his apprentice had my car repaired and sporting a brand-new headlight. Not even here in Richmond could I ever get my car fixed on such short notice or so quickly. The kindness and care RJ and the rest of the dealership staff demonstrated to me during my time at the Lindbergh Blvd location was amazing. It was wonderful to experience the kind of customer service I strive for with my own clients. It's a business mentality that is missing in so many businesses these days. RJ, Mike, and the rest of the staff on duty that afternoon need to be awarded a medal or a gift card or something to show how valuable they are to the success of Dave Sinclair Ford. If I ever need vehicle assistance again while visiting St. Louis in the future, I'll know exactly where to go. Thank you RJ and Mike. I cannot begin to express my gratitude for easing my level of stress during a visit that was sad enough. I sure hope James Sinclair reads this review because he needs to know how amazing you guys are!!!! Kathi Scearce One note, and NOT RJ's fault. It wasn't a huge concern, but I was surprised that RJ wasn't given the keys to my automobile by whoever brought up the car from the shop after the repair was complete. Instead, the key was left in the car. I'd recommend customers would be even more comfortable about their experience if their keys were handed off to the service representative and then directly to the customer and not left in the vehicle.