101 Missouri Dodge Service Centers

Poor experience with service department. - Dodge owner

The service department charged $800 to replace PCM and assured me it would fix the problem. Problem returned the second time truck was driven. It was the same trouble code and exact same symptoms. James, the service adviso0,r said bring it back, they would make it right. His idea of making it right was to charge an additional $140 to fix the real problem, refuse to admit their mistake, and lied about conducting a second test of the PCM. He also lied about the real problem, saying a mouse had chewed on the wiring harness. This totally conflicted with what the polite tech who worked on my truck explained to me. General manager Preston Espinosa initially refused to do anything to help us and advised it was our fault for driving with the check engine light on. Preston was rude to my wife and advised if she raised her voice he would not be helping us at all. Preston finally agreed to refund the $195 labor and waived the $140 from the second visit. But I still paid $600 for a part I did not need. They also would not return the original part. They just seem to want their money and don't understand what honesty, integrity, and good business practice is.

DO NOT BUY FROM THESE CROOKS! - faithisarose

DO NOT BUY FROM THESE CROOKS!! THEY LIED BY TELLING ME I COULDN'T GET IT INSPECTED BY ANOTHER SHOP AND THEN SOLD ME (A RECENT DOMESTIC ABUSE SURVIROR) A LEMON AND AFTER $2300 IN REPAIRS, IT’S STILL BROKEN DOWN NEEDING A REPLACEMENT ENGINE!! THE TIMING SET WAS ALSO MESSED WITH BY A NON-MECHANIC AND CHEAP PARTS!!!!! NOT TO MENTION A HUGE CLASS ACTION LAWSUIT AGAINST GM ON THIS EXACT ENGINE!!!! HOW DARE YOU TAKE ADVANTAGE OF PEOPLE LIKE ME!!!! NOW I'M WORSE OFF STUCK WITH A $7000 GOOD FAITH AUTO LOAN, BROKEN DOWN VEHICLE I HAVEN'T BEEN ABLE TO DRIVE SINCE BUYING IT AND NO WAY TO GET BACK TO MY CHILDREN!!!!! HOW DARE YOU!!!!!!!!!!!!!

We have purchased 4 cars from this dealership, the last - JayJHight

We have purchased 4 cars from this dealership, the last two being Jeep Wranglers. I bought my 2018 Jeep Wrangler Rubicon BRAND NEW off the showroom floor in April 2019. Recently I noticed my door hinges and panels were starting to have the WELL KNOWN corrosion issues that so many of the new Jeeps have. I contacted Jeep Cares who referred me to CCDJR and assured me the issue would be covered by the 5 year warranty (from purchase date, so covered until April 2024) But guess what??? CCDJR refused to fix it!!! Seriously, avoid this dealership like the plague, because once you drive it off the lot, THEY DO NOT CARE!!! Not even if it’s covered by Jeep Warranty and NOT EVEN if you bought it BRAND NEW FROM THEM!!!!

Outstanding Service!! - Mark1975

My wife and I were traveling to the lake Friday afternoon while pulling a trailer and my truck started to overheat. I called Larry at Central Missouri Tire to see if there was anyway they could look at it. He said to bring it in and they'd see what they could do to help. He knew that we were 2 hours away from our home... Wow! We experienced exceptional service! Not only did they look at my truck immediately- they searched for the new water pump, found it and installed it as soon as possible. He and his guys even stayed late on a Friday night just so that we could get back on the road. Larry even took it a step farther by loaning us his own personal car to grab a quick bite to eat while we were waiting. I have to say that Larry and his guys made a bad situation so much better with the kindness he showed my wife and I. Thank you so much Larry and Staff for the exceptional service!! Highly recommend them!!

Century Motors has aweomse customer service. - Doug H.

We have been using their services for years and have purchased 2 Chrysler 300 cars and 2 Dodge Ram pickups from them over the years. The service and follow up has always been exceptional and that is why we have stayed with them for so many years. We have referred them to several of our friends and they are as happy as we have been. Thank you to Kevin Mock and all his staff and employees for the great customer service.

Great service dept. - jimmyd

I have been using Dave Sinclair service dept. for the last three or four servicings since I discovered they opened a dealership in my town. They are a great bunch of guys and take the time to talk with me about what needs doing or even what can wait. They have worked me in on short notice one the time I needed it. I only gave four stars because I haven't bought a car from them yet. We'll see if they get that fifth star then.

Diagnosed the problem with my AC incorrectly. Estimated... - jkinzbach

Diagnosed the problem with my AC incorrectly. Estimated repair at $620. Went to another Honda dealer and they found a faulty relay switch costing $7.

I spent $860 to fix fuel leak on 2005 Dodge Dakota.... - Derek W.

I spent $860 to fix fuel leak on 2005 Dodge Dakota. Forced to leave vehicle over long weekend holiday. When I picked it up, noticed the vehicle was extremely dirty on the outside. After spending that kind of money or having any service at this location, I would think the vehicle would be cleaned…leaving a positive impression…encouraging customers to remember them in order to get return business. Fletcher definitely missed the mark on this customer.

Bought a rear brake lamp light bulb from them and asked - Danbergr5

Bought a rear brake lamp light bulb from them and asked if they could take 30 seconds to remove the bulb. Had everything out just wanted a look from them. They said no- too busy. Will never go back.

Baird dodge dealerships don't have the qualified ase - Can't get out of town

Baird dodge dealerships don't have the qualified ase certafide mechanics to service what they sell some have 1 and some none. Been waiting 2 weeks to get a diagnosis on a new 21 ram 2500 6.7. Stuck and don't like it. Lana Clark 352 236 4771 if anyone is interested in helping out a repeat customer.

Customer seevice - msgret03

It is always easy to get a appointment and when you get there they get your vehicle right in. They explain everything and go out of there way to do what is right.

Ask that the tires be rotated and check air.They did not air - doris.houston

Most of the time I have not had a problem with any of the work done on my Jeep. This is the first time that I have.