This review begins with me taking my Chevy Equinox in... - Landon_fisher
This review begins with me taking my Chevy Equinox in because the gas gauge stopped working. I was told the part needed to be ordered and would take a week to arrive. A little over a week passed and I was contacted on November 16th to schedule my car to be repaired with the earliest opening being on November 24th. I brought my vehicle in on the 24th and was informed that it was the wrong part and that they would need to order the correct one. I called back on December 10th to schedule a second time to bring in my vehicle to hopefully get it fixed. December 17th was the earliest that they had an opening so I took that appointment day. At this point my fuel gauge is working after this second trip to have it repaired. I was informed that it was actually a recall and I didn't owe anything which was good news after the issues with getting the right part. Fast forward to Christmas/ Dec 25th and I noticed my vehicle leaking gasoline at my sister in law's home as I filled up my car and her driveway has an incline which was how the leak or lack of a seal became known. I didn't have this issue prior to my vehicle being "repaired" which upset me to say the least after everything else that came before this point. I call December 28th as the service department was closed and informed Tyler of the issue. He and I agreed to that they could check it on December 30th. I brought it in and explained how I was parked when the leak happened and he said they would check it out. I called a little late in the afternoon as I hadn't heard anything. I was informed that they couldn't find the leak and then became busy. I agreed that they could keep it another day to find the leak. I got my car back on December 31st with the leak supposedly fixed. I decided to fill up my car today and now it leaks parked in my flat driveway. Very disappointing after all the time and trips. I'm hoping I don't have any further issues that I have to use them for.
Update 1-11-2021
I called the dealership back on January 5th very irrate that the leak still wasn't fixed. I was finally offered a loaner car while they attempted to fix the leak yet again. I dropped my vehicle off the morning of January 6th for them to work on it. I received my car back on the 7th as it was returned to me at my job. Which brings us to today. I filled up my tank and come to find out that my gas gauge is now wildly in accurate as when I go up an incline I had a reading of 3/4's full even though I literally filled up. No noticeable leaks were seen so I can only guess it's the fuel gauge. I took videos on the way home to document what I could and then documented it parked in my driveway to which the tank slowly and magically refilled itself slowly. Honestly I'm afraid to take my car back because I don't know what the next thing is that they will mess up while trying to fix one of their other mistakes.
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