28 Missouri Audi Service Centers

Easily the best Audi service team I’ve ever worked with. - Westy

Easily the best Audi service team I’ve ever worked with. Hospitable, prompt, and comprehensive. Plus their building is amazingly nice and well kept!

Caressa always takes good care of both my car and me - mctee

Caressa always takes good care of both my car and me throughout the service process. Hats off to her and Audi Creve Coeur for another job well done.

We were on our way back home and had Audi issues. We... - GWP

We were on our way back home and had Audi issues. We called Audi Springfield and they said, “bring it in”, even though they were short 3 technicians. Cody, the Service Manager, upon our arrival immediately asked a service tech to take a look at our problem. He came up with a possible solution and said it might be two hours so he gave us a loaner car. He called us back in an hour and a half and had resolved our issue. 5-star customer service! Thanks, Cody!

DO NOT BUY FROM THESE CROOKS! - faithisarose

DO NOT BUY FROM THESE CROOKS!! THEY LIED BY TELLING ME I COULDN'T GET IT INSPECTED BY ANOTHER SHOP AND THEN SOLD ME (A RECENT DOMESTIC ABUSE SURVIROR) A LEMON AND AFTER $2300 IN REPAIRS, IT’S STILL BROKEN DOWN NEEDING A REPLACEMENT ENGINE!! THE TIMING SET WAS ALSO MESSED WITH BY A NON-MECHANIC AND CHEAP PARTS!!!!! NOT TO MENTION A HUGE CLASS ACTION LAWSUIT AGAINST GM ON THIS EXACT ENGINE!!!! HOW DARE YOU TAKE ADVANTAGE OF PEOPLE LIKE ME!!!! NOW I'M WORSE OFF STUCK WITH A $7000 GOOD FAITH AUTO LOAN, BROKEN DOWN VEHICLE I HAVEN'T BEEN ABLE TO DRIVE SINCE BUYING IT AND NO WAY TO GET BACK TO MY CHILDREN!!!!! HOW DARE YOU!!!!!!!!!!!!!

Started with an awkward sale since a car listed online - Mark

Started with an awkward sale since a car listed online wasn’t on the lot. More on that later. Service has been awful. Multiple trips for tires losing air and the 20,000 mile service. Ended up taking the car to another shop to complete the tire service. We were charged for an oil change that I am still not sure ever happened. The reason I’m not sure is when I got the car back the oil level indicated low oil and the service light was still on. We were reimbursed for the oil change when we brought up 20,000 mile service is free through Audi care, we brought the car back to actually do the 20,000 mile service and look at the tires since the brand new tires weren’t holding air. The only thing I do know is they did at least top off the oil and reset the service light. The tire light came back on the next morning. During conversation with the service director they mentioned they weren’t actually ever suppose to sell us this car as the reason it wasn’t on the lot at purchase was the owners son had it and when he gets a car it’s gone for a year and not for sale. Well you did sell us the car. After a lot of excuses of sensors or temperature change I brought the car to another shop to remove and remount the tires and have had no issues for almost two weeks.

Outstanding Service!! - Mark1975

My wife and I were traveling to the lake Friday afternoon while pulling a trailer and my truck started to overheat. I called Larry at Central Missouri Tire to see if there was anyway they could look at it. He said to bring it in and they'd see what they could do to help. He knew that we were 2 hours away from our home... Wow! We experienced exceptional service! Not only did they look at my truck immediately- they searched for the new water pump, found it and installed it as soon as possible. He and his guys even stayed late on a Friday night just so that we could get back on the road. Larry even took it a step farther by loaning us his own personal car to grab a quick bite to eat while we were waiting. I have to say that Larry and his guys made a bad situation so much better with the kindness he showed my wife and I. Thank you so much Larry and Staff for the exceptional service!! Highly recommend them!!

Diagnosed the problem with my AC incorrectly. Estimated... - jkinzbach

Diagnosed the problem with my AC incorrectly. Estimated repair at $620. Went to another Honda dealer and they found a faulty relay switch costing $7.

Vehicle Purchase - exsalesguy

First off - In my previous job I was the Internet Sales Manager at the largest dealership in Wyoming so I am very knowledgeable of fair market prices and how the car sales process works...This weekend I purchased a 2013 Ford Edge from this dealership. My salesman's name was Kiefer Scroggins. I had set the appointment the day before through the Internet Manager (Sheila Jackson). FYI... their Internet department is fantastic! Very quick to return my call on the inquiry that I had made through their website and helpful in setting up the appointment for a test drive. Back to Kiefer... Kiefer is a very professional, educated and detail oriented young man. He definitely does not fit the old-fashioned, dreaded car salesman stereotype that we all have dealt with in the past. He was very polite and extremely thorough and seemed to have in-depth knowledge on not only the vehicle that we wanted to purchase, but all Ford makes and models. He did a great job of explaining and showing us all the vehicle's options and capabilities. There really wasn't much deal making that had to be done. I had done my homework on comparing the wholesale vs retail costs of this and other similar vehicles within a 250 mile radius. This was by far the best pricing on this model vehicle that I could find. I would highly recommend purchasing a vehicle from this dealership (and would highly recommend asking for Kiefer) the next time you are in the market. Thank-you Jimmy Mitchel Motors and THANK-YOU Kiefer Scroggins!!!!!!!

No like all the other car dealerships. - CaitlinG

My luck hasn’t been the greatest the past couple of months. It has been one bad thing after another. I was involved in a car accident, and my car was totaled out. I was put in a rental until the other persons insurance evaluated my vehicle. I knew the rental was only going to last for so long. I couldn’t let this car accident mess with my every day life. Therefore; I was proactive on the vehicle searching. A week after the car accident, I went to look at a 2013 Mazda CX-5. I educated my self about this vehicle, I read the whole history on that carfax. I got to the dealership, none of the sales people chased me down. I actually had to go inside and ask for assistance. My salesperson was Mark Kleve, a wonderful man. The dealership just got the vehicle, Mark didn’t know everything about the it...which was perfectly acceptable. We took the vehicle out for a spin. I was sold! So a couple days go by and Mark calls me. It was listed for $11,400. Not a bad price, even Kelly Blue Book agreed. Doesn’t hurt to try and knock the price down, right? Well... no budge. I was okay with that, because of KBB. Couple more days go by, and I kept finding myself looking back at that vehicle. I called Mark up, and told him that I want that Mazda. I advised him that my credit isn’t the greatest and I had no co-signer. What were my options? Mark got me in touch with their finance manager; Kim. Straight out of the gates, Kim was awesome. She was very helpful and acomadating. I put a little money down to hold the vehicle, giving the insurance time to write a check. The insurance did everything wrong and it took a few weeks to get the check. Kim and Mark were easy going, helpful, understand, and not pushy. They made this process more pleasant, thank you. And thank you to the Lou Fusz, for holding the vechine for much longer than promised. I will refer your business to everyone and anyone. Thank you! I’m so glad I got to take the Mazda home today!

Molle Audi firstly said there was no loaner car, but - shivbv

Molle Audi firstly said there was no loaner car, but immediately made some excuse the moment they realized that I was going to spend $4000 on repairs. Total U turn on customer treatment based on money spent. When I went to pick my car up, they said I have to pay up 1.9% credit card fee!! they did not even bother to tell me this before I picked up the car. They did not even bother to walk me to the car and tell me about the service they delivered. Totally they are just behind money and that's it, they do not have passion to make the customer happy and they did not even bother to apologize for causing the inconvenience as my debit card had a limit at xxx. They did not even clean the car, totally disappointed. Be careful with these money mongers.