26 Missouri Lincoln Dealers

Friendly, respectful, helpful , provide transportation as - llnagel

Friendly, respectful, helpful , provide transportation as needed while repairs and checks are being accomplished. Great service!

They made the process very easy and from the time we - K.wilson307

They made the process very easy and from the time we chose the vehicle to out the door we spent about 20 minutes. Jack Pickren is a great sales rep, he listened to our check list of wants and found us a vehicle that matched.

Alton is a super manager and has superb customer service - eking66756

Alton is a super manager and has superb customer service skills. Always a pleasure to do business with.

horrible communication skills. - carsonkl37

horrible communication skills. and take their precious time. they dont know how to call you back when told they will

Anderson was so wonderful to deal with! - hannahboo001

Anderson was so wonderful to deal with! We found our car quickly, got through all the paperwork in a timely manner and was beyond satisfied with our purchase! Kelso Klein was our car dealer and he got a fair trade for our edge for us and got us at the price point we needed for our explorer! It is going to be a great family car and we couldn't have gotten it without his help!

Great people! - Walter Schaefer

Great people! Easy to deal with! Friendly staff and no problems with getting my questions answered. Very professional in what they do

I purchased a used 2024 Yukon Denali. - tkscustomgolf

I purchased a used 2024 Yukon Denali. My sales person was Dee Davis. She was very kind and easy to deal with. She answered all my questions. She went out of her way to make me feel comfortable. It was a pleasure doing business with her and the dealership.

Bryant Venson Did and excellent job at making my car - THENSON1177

Bryant Venson Did and excellent job at making my car buying experience easy. Didn’t have the car on his lot but got it there in one day and we drove it home. Would definitely recommend him and will be calling on him in the future for my next vehicle.

The Moberly Motor team went above and beyond to make our - Swartzendruber’s

The Moberly Motor team went above and beyond to make our new purchase excellent!! We are vyhappy with our experience!! Thank you Marty Halliburton and the MMC team!!

We had the very best experience buying a Ford Expedition - thamom

We had the very best experience buying a Ford Expedition from this dealership! There was no high pressure, no hidden fees, just very patient with us when we were trying to decide between a 2024 and a brand new 2023. We highly recommend the staff! We really like our vehicle and would certainly buy from them again. Thanks for a great experience after a horrible experience in Jackson, TN!

Tim was very helpful with helping us find the right car. - dawnlaiken

Tim was very helpful with helping us find the right car. They had a large selection that met the criteria we had.

My experience so far has been a very good one. - ssskyblues

My experience so far has been a very good one. I called to inquire about an older vehicle and I was pleased that Sakelaris was willing to work with us even though what we are looking for is older vehicle. I would certainly give them a chance and we would have to do a considerable drive as we live in Kansas. Thank you for your patience and help. It's so appreciated they weren't just concerned about selling us a car but we're concerned about what we needed.

The staff was polite and professional plus they listened - rdan

The staff was polite and professional plus they listened to my thought as to what I wanted in a vehicle.

The BEST Dealership Around - PaulaP

The Service Dept at Bud Shell always makes me feel like I'm their only customer. I get my Fusion serviced here & they really take care of my car. Every time I'm there, they wash my car. That really means a lot to me.

finally - James D

I have stopped at Auffenberg motors for years. I have never purchased anything from the dealership because of the sorry approach and gloomy attitude I received when I did stop. But now is different. There has been a complete change of attitude and atmosphere in the dealership. I met the new GM that actually lived in Alaska for some time. Great stories and great attitude. Very refreshing from the previous managers that were there. The good ole boy club gets old after a while. Stop by and see Ryan and his new crew. New Service manager, New Parts Manager, New office manager and last but assuredly not least a New Business manager and his name is ACTUALLY Ricky Bobby!! Great new team----- Get some advertising out there Ryan!!! People need to know you are there!!

Service was prompt , & folks very interested in getting - jwiss46

Service was prompt , & folks very interested in getting my car up to top shape. One issue was resolved very courteously to satisfaction. Will definitely be back!

Matt was very helpful and answered all questions we - Morris

Matt was very helpful and answered all questions we had. Also explained everything in quite detail

I went to Gregg Smith Ford for an "Invitation... - jwil40

I went to Gregg Smith Ford for an "Invitation Only" sale on used cars and trucks. I decided that I would like to purchase a new F-150 2006 model truck based on the current rebate in order to help pay off a 2001 Explorer in which I was upside down on. I received pre-approval on my financing and was convinced by my salesman "Jason" that the only Ford truck I could get into was a "XLT" Supercab so I pursued the purchase until closing time at which time I was handed the keys and told to drive the vehicle home with me and fax them financial verification the next day in order to complete the sale. I sent the papers at 0800 the following morning. Around 0900 my phone rang and the salesman informed me that I needed to return the truck immediately because Gregg Smith was angry that a new truck went out overnight and according to the salesman, the GM was "chewed out" for violating Gregg Smith's policies on new truck's not being allowed to go home with the customer until after all contracts were signed and the deal was complete. I told the salesman that I was at home alone with 3 small children and that I couldnt possibly return the truck until the following morning or later on that afternoon. I was put on the phone with the GM who couldnt care less what I had to say as his primary concern was the immediate return of the truck and the pain from his early morning xxx chewing ceremony. I informed the GM that if I returned the truck to Gregg Smiths Ford, I would have no reason to return to complete the purchase as I live only 5 minutes from Warrensburg Ford and 40 minutes from Gregg Smith. I was basically informed to return the truck ASAP and if I didnt return, so what. I complied immediately. I went in to speak with the General Manager who listened to me for 3 minutes before deciding to tell me as he was standing up from behind his desk that he would not show me any of the numbers associated with our deal ( I told him that I didnt even know how much I was paying for the new truck yet or how much they were paying for my trade in) and that he needed to go test drive a potential trade in so he could make some money!!! He walked out on me leaving me sitting in his office wondering just what the heck happened. On Monday morning (2 days later) I drove to Warrensburg Ford and told them the story. I was told to find a truck and take it for a drive for as long as I wanted to provided I left my trade in and copy of DL with the dealership. I selected a 2006 Ford F-150 "KING RANCH", loaded with every option avaliable. The General Manager personally ensured that my visit was pleasant and that any problems were handled by him. Within a couple of hours I was waiting for my new King Ranch to be driven over from the reconditioning / cleaning bays and by 4PM I was on the road home. Warrensburg Ford not only got me into a King Ranch for 75.00 more a month than Gregg Smith Ford but they received my highest ratings in all areas of the sale through delivery. I received a better interest rate on my loan, they showed me the dealer invoice and they doubled the dollar amount for my trade in over Gregg Smiths embarrassing offer which they refused to budge on by as little as 1 cent in order to make a sale. To top it all off, I watched 100 plus customers during my 10 hours of sitting around the showroom receive their free advertised 5 piece luggage set and scratch off tickets just for stopping by. Most of them didnt even have an interest in buying. After all was said and done, I wasnt even offered my free gifts. If you are looking to buy a new Ford, I suggest staying far away from Clinton, MO and Gregg Smiths Ford. My one experience was bad enough to keep me away forever and to recommend Warrensburg Ford for a fair, low pressure, upfront deal.

My car and it's engine made it 17 miles before it overheated - I buy a lotta cars

After having the dealership replace my engine with a used, warrantied engine and Rick Ball Ford-Lincoln in Sedalia, MO said they would warranty the labor for my 2013 C-Max Energi. The car & I made it 17 miles out of town then the engine overheated. I asked them to come get me and my car. They told me to call a tow truck and get a hotel. I finally made it to my hotel almost THREE HOURS after I initially arrived at the dealership to take my car home. C'mon guys. You should have sent someone to pick me up and take me to a hotel or offer me a loner car when I asked. Instead Troy the service department manager just went home early. The general manager, Ryan Ball, told me he couldn't help since Troy wasn't there and wasn't answering his telephone to approve any help aside from paying for the tow truck. I thought his job as general manager was to take care of his customers. In perspective the date was 20/20/2018 please check the Sedalia, MO weather to see it was freezing rain that night and they just left me on the side of the road after spending well over $3,000.00 at their dealership on an engine they promised they would warranty all labor on. The next morning they made it to where my car won't overheat but the check engine light is on, service engine light is on, the car always thinks it's plugged in and takes about a minute or two of menu toggling to tell the computer it's not plugged in. When I called and told the general manager, Ryan Ball, that I expect him to pay for my hotel room in addition to the tow truck bill (which they already agreed to pay for) and fix the service engine/battery lights so I can know the car is safe to drive he told me his dealership is done working on the car. I was polite throughout the entire process which has me baffled why Ryan Ball would talk down to me and call me a liar. Even afterwards I simply let him know that I have written documentation that disproved his reason for calling me a liar and read him the two sentenced he was told about verbatim.

I own a 1997 Mazda 626, purchased new, have always gone... - cbright

I own a 1997 Mazda 626, purchased new, have always gone to either Blue Ridge Mazda or the Independence Mazda dealer for repairs, mainteance etc., however have gone to Independence Mazda predominently. On August 2, 2004, I visted the Independence Mazda dealership, because the engine light came on, took it in, they did a diagnostic test and advised me that the car needed a purge valve, the service advisor JW told me they needed to order the part and would call me when it came in. I paid $79.95 on 8/2 for the diagnostic test and left. On the evening of 8/8/04, I had a message from Independence Mazda advising me that the part was in, so I took my car in the next morning to have the part put on my car, paid $106 and left, the next month the engine light came on again, I called and made an appointment to bring the car back, however the light went off and I was told that will happen sometimes air etc will cause the light to come on and as long as the car drove the same, no need to bring it in, so I didn't. On December 17, 2004, I heard a noise and the car started to aggitatate when it came to a complete stop, as if it would cut off, same thing it was doing on August 2 and again the engine light came on. I immediately contacted Independence Mazda Friday morning the 17th of Dec. and made an appointment to bring the car in at 11:00 on Saturday, Dec. 18th and was told that I needed an evaporated purge valve, I advised Charles Cupp that the part he mentioned sounded familiar, however I didn't have my receipts with me at the time and asked if he could check to see what was done to the car on 8/2 and 8/9/04 and asked if the car had more than 1 purge valve and how often the part should last, he pulled my file and told me that I had a check valve put on, on 8/9/04, I asked if this was the same as a purge valve and was told no, but I insisted that the purge valve sounded familar and I knew that was what was fixed back in August, but without proof at the time, I paid the $79.95 diagnostic charge again and was told the part was being ordered and was told by Charles that he could not guarantee me that the car would not stop on me, I told him I had to chance it, because I need my car, to get back and forth to work and had appointments that weekend. I left went home and located all paperwork reciepts for my car and located the receipt from Aug. 2 and Aug. 8th contacted Charles at the dealership and advised him that my paperwork showed that an evaporate purge valve was ordered on the 2nd of August and I received a call from Mazda on the 8th to have the part put on, so why did he show that a check valve was put on Aug. 8th when I was told that a purge valve was being put on, he told me he didn't know and couldn't help me, so I asked for his supervisior and was told by Charles no supervisor was in and I had to wait and call back on the following Monday, meanwhile I have no reliable transportation and am having to ask people for rides. I have tried calling Jim Hinden several times this morning and have been unsuccessful. I have been robbed and inconvenience by this dealership, they placed a part on my car that it obviously didn't need, charged me for it and have charged me again for another diagnostic test that showed the same results as on Aug. 2nd, and still I have nothing to drive and have had to cancel appointments scheduled months in advance.

Poor customer care! - Myreview

Why would you sell a vehicle that you, the dealership, alter that will not pass a state inspection. Then when the customer confront you then you tell them to leave.