406 Mississippi SRT Service Centers

I have purchased many cars from this dealership over the... - Mudcat75

I have purchased many cars from this dealership over the past 15 years and have always received a great price. But every time I attempt to use this dealership for service, it is always a terrible experience. First, they do not take appointments. Every time I call and ask to make an appointment they just say "bring it in and we will get to it". It will take days no matter what the problem. On more than one car they have called me after a couple of days and say "we recognize the problem, but can figure out what to do" and then wait for me to say something. Both times, I have just picked the car up and had someone else fix it. Poor management and poor mechanics. Just stay away from this place. I have used autobody and they did a good job, with dealership prices.

Not truthful - kjem

I brought my vehicle in because of a roaring noise I heard. They replaced struts but told me it was still going to make a noise until I got new tires. I took car to a tire place. There was a bearing going out which the Dodge place never mentioned. When that was repaired I didnt hear the noise anymore. I pd. $1200 to Dodge for their so-called repairs then had to pay about $700 more for more repairs at other shop. Heritage is fine for lightweight stuff..but I really felt like I was just told what I wanted to hear because I was a woman who couldnt dispute them. Well, they put me in a possibly dangerous situation with the bad bearing. Im very dissapointed that I was treated like this.

I have been purchasing vehicles from Herrin Gear for over - mayappraisal

I have been purchasing vehicles from Herrin Gear for over 20 years and receive such good sales & service that I wouldn't go anywhere else. Professional, educated, and friendly staff that always makes me feel welcomed and important.

I arrived early and was seen and out of there before the - tammyftate

I arrived early and was seen and out of there before the actual appointment time.

Greeted me promptly upon my arrival and had me back in my - Jmcneley88

Greeted me promptly upon my arrival and had me back in my truck in about an hour.

I own a 2019 Hundai Santa Fe . - PODGE

I own a 2019 Hundai Santa Fe . It has a check engine light on. Code reads knock sensor. Did research on this and learned it could be caused by bearings in engine. Long stiry short, stopped at service dept today and was told it would be 45-60 days before they can get it looked at. Either they need more mechanics, better management or someone to build a fire under the mechanics they have. This is absolutely uncalled for. NO MORE HUNDAIS FOR ME> Get this onee fixed and bye bye

There service department has caused more damage than what... - dj1834

There service department has caused more damage than what the vehicle came in for on six different occasions. Only once was the vehicle repaired properly the firs time.

Great service, Very friendly and great advice. If you... - jessiemartel

Great service, Very friendly and great advice. If you need anything done they can fix it or they Know somebody that will.If they promise to do it they will, unlike kia of mccomb.