15 Mississippi Lincoln Dealers

Service was very good. - JRIMS58

Service was very good. Ashley had a pleasant attitude. All questions were answered for me.

This was a very nice experience in purchasing my 2024 - Jl1323$

This was a very nice experience in purchasing my 2024 Epedtion., Thanks guys ! I’ll be back .

Great customer service, timely, its great to have local - shellytrn

Great customer service, timely, its great to have local businesses which give quality, trustworthy service. 😄

Great selection! - pamelajeanedwards

Great selection! Great store!! Great people!!! My visit was an excellent buying experience. Everyone was helpful and professional.

Awesome experience! - Kelsie Hamilton

Awesome experience! Go see Les Alexander for all your car needs! You will not regret it.

I took my 2022 Ford Bronco in for a routine oil change. - LittleRita2025

I took my 2022 Ford Bronco in for a routine oil change. A week later, I noticed large amounts of oil stains in my garage and the gravel where I park at work. I took my vehicle back to Metro Ford and asked them to make sure the oil plug was tightened enough. Now I am a 71-year-old widow and can't do these things on my own. The service manager told me that the oil plug was damaged, and HE CHARGED ME $28 for the new plug. My neighbor was nice enough to clean my garage of the previous oil stains. The next morning when I backed out of my garage, there were more fresh oil stains on the concrete. This time I took my vehicle to a 5 minute oil change shop near my job to get their opinion. The shop manager there said the oil plug was still leaking because it was the wrong size plug. He gave (no charge) me the correct size plug. At this time I felt uneasy about everything the Ford Service Dept had done. I looked in the coolant reservoir to see if it was filled like it's supposed to be. It was "bone dry". The wiper fluid was very low. the brake fluid needed a little added to it. But I checked my paper from the Ford place and all of these were checked off from the inspection they did. The guy at the 5 minute oil change did this at no charge. I thanked him and left there gracious to him, but furious at the Ford place. I had to wait to take my vehicle back because this was on a Saturday. So my Bronce got parked for the weekend. On Monday I took it back to Ford service dept and was once again greeted by service manager. I told him it was still leaking. I told him what the other manager said from 5 minute shop. He said they order specific from the Ford factory. I told him about all my fluids needing to be filled but the form had all of them checked off. His response was "oh... I don't know why they would do that..." and chuckled as he walked off. He told me there is a factory defect on the oil pan and I am still under warranty. So they had to keep my vehicle until it comes in. Then I had to rent a car (yes, I had to pay for it, not them) until they get it fixed). Everyone I spoke to thinks that the tech who initially worked on it might have stripped out the oil pan by tightening it too much. If that's the case, they are trying their best to cover it up and call it a factory defect because I can't find anything about it online. They just don't want to take the blame for their own mistake!!! I do NOT recommend this place!!! Not even to change the pine tree scent hanging from your mirror. They might rip your mirror down and call it a defect.

Awesome. - Jacy

Awesome. Just a great experience. I am a first time buyer and was really nervous.. Albert Dice helped me out. He explained everything and made me feel confident! Love my new Ford Escape!

Out-of-State Buyers Beware On 11/10/2024, I found a - eakinsane

Out-of-State Buyers Beware On 11/10/2024, I found a listing on Car Gurus for the car I wanted in my price range. On 11/11/2024, I called the dealership and spoke with a salesman who assured me they frequently ship cars out of state and would handle all title, registration, and fees for California. I agreed and was told they’d mail paperwork for me to sign. I received, notarized, and returned the paperwork on 11/14/2024. The dealership confirmed receipt on 11/15/2024 and had already received payment from my lender. I also paid the transportation fee in full. I expected the car to ship that Friday, but after follow-ups, I was told it was “up to the shipping company.” The car didn’t ship until 11/20/2024. During this delay, I was paying for a rental car. When the car arrived on 11/25/2024, I was horrified to find no paperwork, owner’s manual, temporary registration, or plates. My family worried the car might be stolen. Without the proper documentation, I couldn’t legally drive or register it, as the dealership had my registration fees, taxes, and the original title. I contacted the salesman, who said they’d overnight a “tryout tag.” It arrived as a handwritten piece of paper—not an official document. When I asked if the car was registered in California, the salesman claimed it was, though I received no temporary registration. Frustrated, I returned my rental car and drove my car with the “tryout tag.” On 12/01/2024, I was pulled over. The officer ran the VIN and confirmed the car wasn’t registered in Mississippi or California and warned he could impound it. He let me off with a fix-it ticket. I contacted the salesman again, but he insisted the officer was wrong. I demanded to speak with the Sales Manager. On 12/02/2024, Clarissa, the Sales Manager, finally called. She explained they use a third-party company for out-of-state registrations and that “additional steps” were needed. Shockingly, she expected me to walk her through the registration process, even asking for the DMV’s address so they could mail a check. When I asked for reimbursement for the rental car and the cost of the car while I couldn’t legally drive it, she refused and hung up after I mentioned involving a lawyer. Via email, Clarissa confirmed they’d send the necessary paperwork for me to register the car myself. The FedEx package arrived on 12/06/2024. However, the check was made out to a specific local DMV office instead of the California DMV, limiting me to one branch. I scheduled the first available appointment for 12/11/2024. After finally going to the DMV myself, the car was registered. This experience was a nightmare. The dealership’s lack of professionalism, poor communication, and mishandling of the process left me paying for a car I couldn’t legally drive while also covering rental car costs. To anyone considering an out-of-state purchase, ensure the dealership has a proven, reliable process in place. Learn from my mistake and avoid this dealership.

Very nice people. - jptrice2010

Very nice people. Very satisfied with new car purchase. Will use service depth and buy again

This service dept. - razz1960

This service dept.is top notch.although we had a very early appt.,all the employees were smiling and on top of their game.They were very professinal and courteous.You have a shop full of dedicated employees that seem to love what they do.Thanks for the great service! Rebecca Clingan

Awful in every way. I brought my car here for a... - Liza Jo

Awful in every way. I brought my car here for a transmission fix. To note: I made sure they were aware I had a transmission issue and they swore they were fully capable of fixing it. A full 2 weeks come and go, and all they did was stare at it for 2 minutes and charge me $136. They did not do anything. I paid them over a hundred dollars so they could look at it, sip a beer, and walk away. When I tried talking to them, all they said was they can't fix it, and I'll have to take it elsewhere. Terrible service.

Dissatisfied with service department - bm39459

Laurel Ford service department has the car we bought 5 months ago in their shop for the fourth time with the same problem (6th time it's been in a shop since buying 5 months ago) They either don't know what they are doing or they don't want to fix it. Either way, our experience with this has been horrible. The car has been there 7 days right now, it is Friday and they say they may have it fixed by Tuesday of next week because the fuel pump has not come in. I have NO IDEA why they did not ship it overnight! That is 11 days it will be in their shop, if it is even fixed then. Very unacceptable! Ford Motor Co will not stand behind their brand either. Customer service is a joke!

Convenient and easy access to the dealership. Greeted on... - Alexander Campbell

Convenient and easy access to the dealership. Greeted on arrival by a professional and friendly service manager. Ascertained my needs and immediately to my vehicle for servicing.

Sold me a lemon they done work on and refuse any help - Madkingranch2012

Bought a 2012 king ranch from premier in October 2017 they refused to give me any history on the truck .. Had to replace the crankshaft seal they put in it along with the fuel rail which found out after purchase truck been towed 7 times since purchase ... Stan grunnels told me in July after the truck quit that if I towed it from Florida to there shop he would trade me out of it ... Got it to him and he once again refuse to offer any help other than it was not his problem and he wasn't gonna touch the truck again .... Still owe 26 k on the truck had to buy another truck to travel for work now we are having to pay for both vehicles ... At this point the only help i want from them is to buy the lemon they sold me back or pay to have the engine repaured in it and I will continue to pay for it .... Just a lol help Stan wasn't asking for a full refund by any means . we have only put 22k miles on this truck .it had been towed 7 times ... In 10 months ....