502 Minnesota Used Car Service Centers

Very nice people to work with and it went really well. - lhinton0326

Very nice people to work with and it went really well. They answered my question

Poor service. - tomdh55

Poor service. Brought a GMC pickup in with a bad wheel bearing. Was told the whole hub assembly was removed to diagnose the issue. Found out the vehicle warranty didn't cover wheel bearings, I took it back home and bought a new bearing set. Upon removing the old bearing, I could see not one bolt of the assembly had been touched. I even had to tap the wheel to get it off. I do believe I was lied to. Won't be going back there..

Resolved this issue with dealer to my satisfaction. - Roger S

Resolved this issue with dealer to my satisfaction. They were willing to negotiate a acceptable response

The cold weather caused my low tire warning light to come - Lmc

The cold weather caused my low tire warning light to come on. Stopped in at Jay’s and they took care of it with a smile. Thanks!

Had our Jeep towed to Juettners on July20, 2023. - cpfeil99

Had our Jeep towed to Juettners on July20, 2023. It had under carriage damage from hitting a piece of concrete in the road. It sat there for two weeks before they put it on the rack to estimate the damage. In the mean time, we had to rent a car from July 21 to the date it was finally fixed, August 30, 2023. At almost $100 a day for the rental, we paid almost as much for the rental as the repair bill. Two weeks of that rental bill, Juettners didn’t even bother to look at the vehicle. The level of incompetence is mind boggling. They take no responsibility for what other body and service shops know is the standard operating process. Juetners should be ashamed of their methods of operation, but apparently they are not competent enough to know better. Shameful place of business.

I rushed into the service department as it opened early - LaColis Reed

I rushed into the service department as it opened early one morning. My new 2024 Escalade had exceeded the mandatory 5000 service miles. I could not get this service done prior to leaving Peoria, IL for Minnesota for the July 4th holiday. I explained the need to get the service visit done to Service Advisor Karen Kukla. Ms. Kukla agreed to get the work done without an appointment to allow my return trip. I left the vehicle at 7:15AM and received a call before noon that the work was done. I appreciate the service of this employee. The response was "I'll do whatever I can to assist". This positive response was greatly appreciated and the quality of the service exceeded expectations.