800 Minnesota SRT Service Centers

Very friendly and efficient. - Jeep2022

Very friendly and efficient. Was in and out in half hour for full service and tire rotation.

We purchased our 2019 Traverse from Rosedale Chev 5yrs - mclggt1

We purchased our 2019 Traverse from Rosedale Chev 5yrs ago. We live approximately 25 miles south of the dealership. It takes about 35 mins to drive there from our home. We have done all our maintenance there since we purchased the vehicle including all the oil changes. We do this because our experience there has always been exemplary!!

Albany Chrysler did a great job getting me in and running - john

Albany Chrysler did a great job getting me in and running after an unexpected water pump break down.

If you can, you should, buy at Deml, service at Deml, - angrymotors

If you can, you should, buy at Deml, service at Deml, it’s really that simple. This is the best place for your current Ford or your next Ford.

Jeff Belzer New Prague completed my oil change and - Kyle W.

Jeff Belzer New Prague completed my oil change and routine maintenance promptly and quickly. I would recommend their dealership shop to anyone

Mike honored the highest value of two coupons sent me. - PETEM2

Mike honored the highest value of two coupons sent me. Thank you for valuing me as a customer!

Timely service. - 826469:

Timely service. Regular updates. Clear plan. You never want to have car problems but when you do these elements make for a great experience.

I first left a negative review at first. - ublybauer

I first left a negative review at first. I immediately take it back because Jordan French went above and beyond to help me. Even after I lost my cool. He could've decided not to help me because I was being rude, he took the high road and did me a solid in my moment of weakness! 10 out 10! I would come back to him!

Sales staff knows the product! - joetork49

Sales staff knows the product! Have been very happy with the routine service provided from the service department.

Still waiting for an answer for why my dealer installer - DZIPPER2

Still waiting for an answer for why my dealer installer trailer hitch kick switch does not work as described in the manual.

I continue to be disappointed by Kline. - brent.n.nelson

I continue to be disappointed by Kline. The Infotainment system on my XC40 died on Saturday. When I called Kline they told me to bring it in because they thought they could simply 'Upgrade the software" even though I told them that the screen (aka a computer) was dead. After waiting at the dealership for over two hours they finally realized that you can't upgrade a dead computer and told me that I would have to bring it back 3 days later for service. (Keep in mind the Infotainment system controls heat, radio, backup cameras, sensors, etc). I did drive it home and two days later when I tried to start the vehicle, I started getting a new error message "City Safety . . . Service required" and the car wouldn't start. 10 minutes later the displays wouldn't even come on. I had to arrange for a tow (The only good experience I have had is with the towing company which is not affiliated with Kline) After initially posting this review, the service manager did reach out and stated that they made an error and that they shouldn't have let me drive the vehicle home and they did bring me a loaner. Side Note the loaner they brought me has no plates on it (temporary, dealer, etc) at all so I could easily get pulled over by the police for driving a vehicle with no plates. All in all pretty much every experience I have had (from sales to service) has been a gigantic disappointment. What's ironic is my salesperson (John Rogers) who treated me like trash during my initial sale has recently been calling me trying to get me to trade in my lease early. However when I was at the dealership on Saturday he walked by me three times and didn't even bother to acknowledge my presence---so yeah--he's pretty awful. I love my car. Pretty much hate everything about this dealership

Service was prompt. - cnesse53

Service was prompt. I checked in right at the appointed time. Friendly greeting, and service was completed quickly.

Getting my service done through Michael Le has been - Lynne

Getting my service done through Michael Le has been exceptional. He took my phone call about a problem I was having with my QX60 and thought it could be a certain problem. When I brought it in the next day he was correct. The service did my oil change and check up. They always do a good job and work in a good time. Michael has been dealing with my car since I got it new in 2017. He always has a smile on his face and has a caring personality.

I recently brought my 2023 Civic in for a recall, and the - Dennis P.

I recently brought my 2023 Civic in for a recall, and the service consultant who took care of my visit was excellent! The recall letter informed the work would take about two hours, and as I had decided to wait at the dealer for the visit, the service advisor kindly informed they were running a bit behind (cold weather had rendered the service department quite busy), thus the visit may take a bit longer. No problem for me, but not even two hours had gone by when the advisor came to the lounge to inform the work was complete! On this visit, as on all previous visits, the advisor was extremely courteous and professional, and clearly has control of his workday-for which (as his customer) I am very fortunate and grateful. The advisor is Ali Alvi, and Ali absolutely Rocks! -Dennis P.

Extremely helpful! - bugz2453

Extremely helpful! Very glad that the staff is still there after the new ownership started! Service department is very efficient & makes it convenient to get an appointment.

Horrible place to visit don’t go this place,if you wanna - walalkhan1974

Horrible place to visit don’t go this place,if you wanna purchase car , or wanna fix your car please , they cheat me while I was honest,I give my all trust but they use against me I loser money and my car and time I will never forget this horrible place, how they treat me.

From the first phone call to see if they could service my - Juliep1951

From the first phone call to see if they could service my car to the prompt, knowledgeable and courteous staff when I arrived, I was super impressed with everyone. They took my car right at the appointment time, took care of everything I asked, and I was driving out in 45 minutes. I would highly recommend and wish more would be like their team!

I’ve been servicing my 22 Outlander since purchasing new - alexrensch80

I’ve been servicing my 22 Outlander since purchasing new and have had nothing but good experiences here whether it be oil changes, tires, brakes, and most recently a battery replacement.

My service appointment did not disappoint or has it ever! - semerick17

My service appointment did not disappoint or has it ever! Friendly Great Service and Employees! Lucas, my service writer, did a great job making sure I was able to get to my next appointment on time!

Alex was great. - Timothy.sandvig

Alex was great. He made sure I was well informed on the work being completed and was extremely accurate on how long the services would take. He went above and beyond on this visit.

Always excellent service and advice. - Mark

Always excellent service and advice. Service advisors and mechanics know their stuff! Customer waiting is smears clean and comfortable.

Words can not express how grateful I am for the service - OrikalUno

Words can not express how grateful I am for the service and total experience I had with BMW Motorwerks. When my car broke down, I reached out to many shops and mechanic friends to see if anything was possible to fix it. Every single one of them told me that it wasn't worth it. This vehicle isn't just my only vehicle I use for my family and I, but it also used to belong to a friend that has passed away. Feeling hopeless, a friend suggested I bring it into BMW Motorwerks. They truly did the impossible - they were able to diagnose and repair my car to full working condition. After being told it was impossible, I am beyond grateful for the team at BMW Motorwerks that brought it back to life. Michelle Phelps especially was professional, courteous, and most importantly empathetic and calming to me in a VERY stressful and hopeless situation. Thank you BMW Motorwerks for everything you do and the amazing work on reviving my vehicle. It's running like a brand new vehicle again and I am very thankful for all of you.

Great people all the workers when I have an issue there - Schleretw

Great people all the workers when I have an issue there right in it I had a problem with my warranty I called them and they fixed it thanks again for all your hard work

Worked with Daniel in the service department to get my - Dave45

Worked with Daniel in the service department to get my 2021 traverse fixed. I was in the middle of a difficult situation and was very pleased with Daniel's work. GM took good care of my in part thanks to Daniel's hard work.

Great Experience with the Sales Team and the Maintenance - Ddgaynor

Great Experience with the Sales Team and the Maintenance team. The Mechanics are top notch and the service writers on up are amazing. Thanks for the Great Experience.

great service! - karen2018

We were vacationing near Duluth and hit a deer. The service department inspected my Kia, tightened a loose turn signal and reassured me that I could continue driving my car and finish our vacation before taking it to our body shop back home. They were very professional, timely and friendly. After the upset of our collision with the deer, we were very relieved to have such a pleasant ending to our day.