110 Minnesota Ford Service Centers

Friendly people both front and back and they are so... - esno87

Friendly people both front and back and they are so accomodating. They even washed my car (for free). I definitely would recommend Waconia Ford for any service work.

Very nice people to work with and it went really well. - lhinton0326

Very nice people to work with and it went really well. They answered my question

Resolved this issue with dealer to my satisfaction. - Roger S

Resolved this issue with dealer to my satisfaction. They were willing to negotiate a acceptable response

The cold weather caused my low tire warning light to come - Lmc

The cold weather caused my low tire warning light to come on. Stopped in at Jay’s and they took care of it with a smile. Thanks!

They did a warranty engine replacement on F150. - BIG Kidd

They did a warranty engine replacement on F150. It was from another Ford dealership. They told me up front they would charge me more for they did not sell me the Engine. They worked with the warranty company and got the engine on order..gave me a price estimate of $2400. I OKAY a 450 extra parts and when the bill was done I owed 3600...plus the 260 disnosic and the replacement. warranty company was due 1600 and then they the kept the F150 for 30 days until the warranty company paid it's 1600. About 47 days with no truck even though it was fixed in about 17 days.. If you have a warranty issue I would not use this dealership and I general Inwould not use them.for service... Maybe a new purchase but the not the warranty service side...Okay the regular service guys were nice but it all came down from one man and he is the boss...I saw the guys eyes roll when he spoke...Good luck if you go here itbis a toss of a coin on how you will be treated

Have had my car 1 week. - Pissed off

Have had my car 1 week. Estimated $1600.to fix and I would get it 2 days ago. Today the found a new problem. Need $600 more and maybe done in next 2-3 days. Have bought 3 new cars from them. Not 1 call or text from them since I brought my car in to be fixed. No calls returned. No updates from them. No cars there for me to use during this time. I am a 1 car family. This is a huge inconvenience for me. And they should have kept me in the loop. Not just order parts and not talk to me. Service department is deplorable!

I’m not happy with the paint job done to my car. with... - RODYMOON41

I’m not happy with the paint job done to my car. with in a week the hood paint started nicking again. Also the interior of my car was left very dusty.

Had a accident with my Pearl white Buick. Because my... - walk50

Had a accident with my Pearl white Buick. Because my Insurance company had recommended Morries Body works in Brooklyn Park i went there. Set up work to be done, took 1 week to finish. Upon picking my car up it looked alright until i arrived home and parked in my garage.. At which time i seen 2 different colors of paint from the orginal to Morries new paint and the grill/ hood body line was not straight by any means. By the way it took them 3 times to get this straight, which should have been done right the first time. After all they are supposed to be professionals. Every person that looked at the car could see the different paint except for the people at Morries body works. Went back to the body shop and told them my concerns, there excuse was plastic parts look differnt than metal parts, but one metal fender that was replaced was still not any different than the plastic parts painted by Morries Body works. They tried to cover up there poor selection of paint color by as they said feathering the new color onto the hood and passenger door. Which did not work by any means.On my second trip back to complain about the color difference they started telling me i was not seeing what i was seeing and that the color was right, afraid not. Finally i was feed up with there BSing me and telling me i was not seeing what i see, many excuses. I told them i would be taking the car else where... My feelings are stay away from Morries Body works in Brooklyn Park.

Excellent customer service! - Julieschultz63

Excellent customer service!! Getting a recall done on my husband’s 2018 Ford F-150. Very helpful all around.