17 Minnesota Acura Service Centers

I bought my first Subaru gently used from a non-Subaru - Greg C.

I bought my first Subaru gently used from a non-Subaru dealership. There were a few minor things that needed to be addressed so I brought it to the Subaru dealership closest to my house. SkyLynn happened to be my service advisor for that first appointment and just crushed it from the start. Since my first experience I've had it back for maintenance a few additional times. Each time I simply text SkyLynn and she has responded very quickly, even a few times where she was not working, just to tell me she was away but would follow up when back in the office. Absolutely every experience I've had with SkyLynn has been exceptional. I am in the technical service industry as well and have always felt I am an ambassador for my company and the experience a customer has with me, significantly impacts their view of our company. This is true with my experience with SkyLynn; her professionalism and empathy for her customers reflects very highly on Bloomington Subaru as a whole! You are very fortunate to have such a wonderful employee in SkyLynn! Thanks, and I'm now a Subaru lover and customer of Bloomington Subaru for life thanks to the positive experiences I continue to have with SkyLynn and your service department

The text updates and the video diagnosis from the service - tdawn1977

The text updates and the video diagnosis from the service department were helpful. The loaner vehicle was great. They were late in getting to my car due to “being behind” and that would my only complaint. Everyone was very friendly and provided great customer service.

Excellent customer service. - Kathleen Klardie

Excellent customer service. Provided detailed explanation of charges and answered all my questions. Recooked dealership without hesitation.

I’m not happy with the paint job done to my car. with... - RODYMOON41

I’m not happy with the paint job done to my car. with in a week the hood paint started nicking again. Also the interior of my car was left very dusty.

Had a accident with my Pearl white Buick. Because my... - walk50

Had a accident with my Pearl white Buick. Because my Insurance company had recommended Morries Body works in Brooklyn Park i went there. Set up work to be done, took 1 week to finish. Upon picking my car up it looked alright until i arrived home and parked in my garage.. At which time i seen 2 different colors of paint from the orginal to Morries new paint and the grill/ hood body line was not straight by any means. By the way it took them 3 times to get this straight, which should have been done right the first time. After all they are supposed to be professionals. Every person that looked at the car could see the different paint except for the people at Morries body works. Went back to the body shop and told them my concerns, there excuse was plastic parts look differnt than metal parts, but one metal fender that was replaced was still not any different than the plastic parts painted by Morries Body works. They tried to cover up there poor selection of paint color by as they said feathering the new color onto the hood and passenger door. Which did not work by any means.On my second trip back to complain about the color difference they started telling me i was not seeing what i was seeing and that the color was right, afraid not. Finally i was feed up with there BSing me and telling me i was not seeing what i see, many excuses. I told them i would be taking the car else where... My feelings are stay away from Morries Body works in Brooklyn Park.