I recently brought my 2023 Civic in for a recall, and the - Dennis P.
I recently brought my 2023 Civic in for a recall, and the service consultant who took care of my visit was excellent!
The recall letter informed the work would take about two hours, and as I had decided to wait at the dealer for the visit, the service advisor kindly informed they were running a bit behind (cold weather had rendered the service department quite busy), thus the visit may take a bit longer. No problem for me, but not even two hours had gone by when the advisor came to the lounge to inform the work was complete!
On this visit, as on all previous visits, the advisor was extremely courteous and professional, and clearly has control of his workday-for which (as his customer) I am very fortunate and grateful.
The advisor is Ali Alvi, and Ali absolutely Rocks!
-Dennis P.
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