5 Minnesota Audi Dealers

I recently purchased a car from BMW Park Place while - OneHappyM3Owner

I recently purchased a car from BMW Park Place while living out of state, and the experience was outstanding from start to finish. I worked with Bram, the salesperson, who kept me informed every step of the way. He clearly laid out my best options, which helped me move quickly and secure the car I was looking for. Their financing options are also very flexible. I had the pleasure of working with Aaron, their finance manager, who went above and beyond by contacting my bank directly to ensure I was getting the best possible rate. He truly had my best interests in mind. What stood out most was how welcome and comfortable I felt throughout the entire process. There was absolutely no pressure, just genuine support. That’s a rare quality in the car buying world, where many dealerships seem to look out only for themselves. Park Place is different—they look out for their customers. If I ever buy another car, I wouldn’t hesitate to go back to Park Place, even if it means flying there and driving 1,000 miles home. It’s absolutely worth it.

Despite a misinterpretation of Audi Care coverage, Bobby... - GregM

Despite a misinterpretation of Audi Care coverage, Bobby Burns quickly stood behind his word and provided the 20k service visit at no cost. ....Clearly, this could not have occurred if management would've over-ruled him. Kudos to BOTH Bobby and St Paul Audi for their integrity and customer service commitment. Thank you! GregM

Did not purchase. Jon Henry, however, was next-level... - nopher02

Did not purchase. Jon Henry, however, was next-level helpful. I inquired about a couple of cars they had and he was a pleasure to talk to. Very honest, helpful, thorough and funny. Once it became clear they didn't have a car that would work for me, he was still very friendly and helpful. The pièce de rèsistance came when I had a question about a car that wasn't even at his dealership. He asked me to call him at home - on his off day - and chat about a car he wasn't even going to be able to sell me. VERY COOL!!! So yeah, Jon Henry is a super stand-up guy. I'd buy a car in a heartbeat from him if he had one to sell me. :)

This dealership fell far short of expectations when I - MSilverman

This dealership fell far short of expectations when I purchased a certified pre-owned Audi with an Audi exclusive special paint color. I bought the vehicle sight unseen from 18+ hours away, relying on their assurances of its "showroom" and "immaculate" condition, and a clean Carfax. Unfortunately, the reality proved to be quite different. Roughly a month after receiving the car, as the initial heavy wax coating began to fade, the true state of the paintwork became apparent. What I anticipated as minor clear coat issues were revealed to be far more significant upon a professional detailer's inspection. The findings included several body panels containing filler, a clear coat respray that extended onto window seals, widespread light and dark paint, overspray in inappropriate areas, and peeling clearcoat in various areas. To get a second opinion, I brought the car to a reputable local body shop. Upon learning the vehicle was certified pre-owned, they expressed surprise at the “garbage” quality of the previous bodywork and opted not to undertake any repairs. Seeking a resolution, I contacted the sales general manager via email and followed up with a phone call. The response I received was dismissive, combative and rude. The GM stated they would not take any action and suggested I should have visited the dealership before purchasing—a suggestion that conflicted with their initial description of the vehicle's condition. When I mentioned involving Audi corporate, the sales GM ended the call. Subsequently, Audi corporate intervened and requested a response from General Manager Joe Boscco within two business days. To date, I have not received any communication from Mr. Boscco or his team. It's concerning to note that I read another review from three months ago with a similar complaint for hidden paint/bodywork, which also appeared to remain unresolved by the dealership. I advise potential buyers to exercise caution when considering any used vehicle from this dealership. My experience left me with an overpriced car that was not as represented.