778 Michigan Used Car Dealers

Everyone who helped us with our purchase was amazing! - Ncross29

Everyone who helped us with our purchase was amazing! The staff really went over and above to take care of us and meet our needs! We highly recommend purchasing your next vehicle with Brookfield! Thank you so much!

USED CAR BUYERS BEWARE - The dealership SCAMS its buyers - Tyler K

USED CAR BUYERS BEWARE - The dealership SCAMS its buyers of low-mileage certified pre-owned (CPO) vehicles by replacing the original tires of the vehicle with worn-out tires that barely meet the minimum tread depth required for the vehicle to qualify as a CPO vehicle and that wear out within 10K miles. I bought a 2023 Certified Pre-owned Nissan Rogue in November with 3,000 miles from LaFontaine Nissan in Troy, MI. Since then, I've put about 7,000 miles on it and had one tire rotation. I recently looked at the tires and noticed that the tire tread is already down near the tread wear indicator bar, which is a raised bar found in the groove of the tire that indicates when the tire tread is about worn out. That's right -- all four tires on my 2-year old vehicle with only 10,000 miles would ALREADY need new tires. So I called the dealership and explained the situation, thinking that they would help me get the tires replaced with new tires considering no tire should be worn out at 10K miles. The used car manager said there was nothing they could do. He then (maybe not in these exact words) openly admitted that the dealership took off the original tires that came with the vehicle and replaced them with worn-out tires that barely met the minimum tread depth required for the vehicle to still be able to qualify as a Certified Pre-Owned vehicle through Nissan.

LaFontaine ford lansing has always gone the extra mile to - desmonddunwoody

LaFontaine ford lansing has always gone the extra mile to work with me, now on my 3rd lease great service and great work by Robert Andrus thanks again Rob

Our Salesman Nate was very professional and was able to - David Hamrick

Our Salesman Nate was very professional and was able to answer any and all questions and concerns about the car. Nate is an excellent Salesman without being pushy. After the Sale everything went very smoothly. We are looking forward to our questions and answers day which we will schedule soon. Again thank you Nate for your help.

Wonderful service! - Robyn

Wonderful service! Timely and an excellent customer service department with great communication. Love how they stay in constant contact.

Courteous customer service, but the wait times were long - Andy L

Courteous customer service, but the wait times were long in some cases as it was very busy. The current construction in the showroom was also inconvenient but understandable.

10/10 would shop here again! - Melissa Marshall

10/10 would shop here again! We found our dream car online and George made the entire process of buying it and trading in our old car so easy and seamless. I am so over the moon with our new car! Thank you for everything you did to make this dream car a reality for our family.

I had my Honda in for repairs covered under warranty. - vernajansen

I had my Honda in for repairs covered under warranty. The service manager set me up with a loaner car when a part had to be ordered so that the repairs could be completed after the part arrived. I was very grateful to have a car to use and to get the repair done in a timely manner. While my car was there, service also went ahead and did the oil change and tire rotation so I would not have to come back.

Amazing Experience and service. - Browndepot

Amazing Experience and service. Everyone is very friendly and knowledgeable about the products. Will recommend everyone to come here!

Just purchased a Nissan Rogue Rock Creek edition. - Rickf0821

Just purchased a Nissan Rogue Rock Creek edition. Love the car and especially loved the service we received from Cal Pusta and our salesman David Carpio. Great , fast and professional just about sums it up. Thank you guys for a wonderful experience. We will see you for our next purchase.

I have been a loyal customer with LaFontaine since 1977, - tjterns

I have been a loyal customer with LaFontaine since 1977, and all through the years they have been consistent with their sales, but especially with their service. Harpeet Singh is a wonderful service manager who treats every customer with great respect and integrity, along with John Law, are the best. I always feel like I can drive in and be taken care of.

What a great experience I had with my purchase. - moparmafia

What a great experience I had with my purchase. Very professional. Delivery on my terms was excellent. Follow up was perfect. I am always looking at their site for my next one!

Not only was the car I purchased very nice, the sales - derosia.mark

Not only was the car I purchased very nice, the sales staff and everyone else at the dealership were exceptional, knew their jobs, were courteous, and very helpful. I must say that the process was very quick and easy. I think that I was in and out of the dealership within about 2 hours.

Amazing service crew, they were detailed, fast, and - bautistaelisavel02

Amazing service crew, they were detailed, fast, and beyond helpful. The pricing is honest and reasonable unlike most places. I definitely recommend especially if you’ve purchased your vehicle through them.

I have had the pleasure to work with John Pitoniak for - mspranger

I have had the pleasure to work with John Pitoniak for several years. He is an excellent salesman that spends the time to listen to your needs and then gets right down to business to find you your vehicle at a price that is unmatched!

Dustin Harrison has gone out of his way on several - Cat

Dustin Harrison has gone out of his way on several occasions to make sure that my service repairs are made quickly and properly. I highly recommend him.

My experience at Feldman Chevrolet of Highland was the - justocj

My experience at Feldman Chevrolet of Highland was the best! My salesman Eric Swiden got me in a new truck that I love. The process was quick and smooth. This is my first Chevy! I absolutely love it! Glad I chose to go to Feldman. They were very professional; the dealership is clean and was very busy with customers. I highly recommend Eric as well as anyone from the Feldman Chevrolet dealer.

Labadie Toyota in Bay City is one of the best dealerships - slrohn1

Labadie Toyota in Bay City is one of the best dealerships I've ever worked with. I've purchased 2 pre-owned vehicles from them and cannot say enough about the amazing sales team. Their team listens and understands your needs, are friendly and make car buying fun. Justin, Cody and team were absolutely wonderful. They also have an excellent service department. Absolutely go buy that new Toyota or used or certified pre-owned from these guys. They will not let you down. I would give 10 stars if I could!

My family and I recently purchased a Chrysler minivan - Logan Mathews

My family and I recently purchased a Chrysler minivan from Twins Auto, and the experience was excellent from start to finish. Allen guided us through the entire process, handling both the sale and financing with professionalism and patience. He answered all of my questions thoroughly and made sure I understood every step. The APR rate I received was outstanding, and the vehicle was spotless upon delivery. Overall, the entire experience was smooth, transparent, and hassle-free. I highly recommend Twins Auto for anyone looking to buy a vehicle!

Haven't even had my vehicle for 90 days and the - Gail

Haven't even had my vehicle for 90 days and the transmission went out and they refuse to trade it out. But yet still want me to make a payment on something I can't even drive. Setting at shop expected to take up to a month to fix it. xxx am I suppose to do. Was my only means of transportation. Kids need to get to school n my daughter and I need to get to work... worse decision I've ever made

We had an issue with our car (Lexus) as we were driving - odonnell9294

We had an issue with our car (Lexus) as we were driving to Traverse City late on a Friday afternoon. We spoke with Sam in Service and he was very helpful, telling us to bring our car in and they would take a look at it. When we got there, Kevin was the agent we worked with. He was very professional and within an hour the problem was fixed. Thanks for fixing a problem for total strangers on very short notice. Much appreciated.

Service was quick. - Bolt from Detroit

Service was quick. Appears to be excellent. Room was clean. Service manager kept me updated.

Golling CDJR-Roseville is the best dealership I have ever - Jason Connor

Golling CDJR-Roseville is the best dealership I have ever been too. I live 1-1/2 hours from here, but ever since my experience in 2021 with, Sean Cubbler (now new car sales manager), was so amazing when he was a new car sales professional, I will not go to another dealership. MICHAEL QUERRO knocked it out of the park! Michael is an asset to Golling CDJR-Roseville. He was very responsive with sending me multiple quotes, text messaging, & phone calls. He is a NO PRESSURE sales professional and gave me time to digest the increased cost, giving me space, but not ignoring me. Since 2021, the cost of the same model RAM has gone up $10k (Stellantis increase, not dealer). I geared myself for it but was not as prepared as I should have been. Michael and Sean (Cubbler) came up with different payment scenarios to get me where I needed to be at, comfort wise, with payments!!! THANK YOU so much!!!! I will be returning soon for a 2024 JEEP!!!

When they take your car in and keep it three four days - Dpljbajadana

When they take your car in and keep it three four days and won't even give you a rental because it's a recall that's bull crap this dealer sucks

The sales staff were friendly and did everything right - jack38m

The sales staff were friendly and did everything right when it came to closing it was a very unpleasant experience . The person who processed the paperwork started telling us everything that can go wrong with this beautiful vehicle belittling the Lincoln name which I highly respect he was pushing to sell us extended warranties starting at 2500 dollars. He told us there is nothing better and that I had to make a decision right now. Of course that made me just want to get away from him figuring that it must be a very large commission for him. So when we got home with the car my wife is questioning if this is a good vehicle what’s going to break. We have had much discussion of what to do and after I thought about it I decided to put tit in the hands of the dealer. So I sent them my complaints and at this point they asked me to provide a review which I am, happy to provide. I have no idea if or when they will tell me something to make me feel better. I believe this a good dealer with a bad employee/. At least I hope they didnt train him to torment buyers.

I've contacted three sales people this week but the only - kd88976

I've contacted three sales people this week but the only response I get is that they are too busy to sell a car.

Charlie (Service Rep) and the Service Techs always - cb9863@yahoo.com

Charlie (Service Rep) and the Service Techs always delivers on excellent service. Charlie is a true professional. I appreciate his commitment and follow-up to keep me informed. Great Job

We bought a truck there in January. - DoYourResearch

We bought a truck there in January. Deal promised to mail a 2nd key it's almost March and still no key. This was written into the deal. Also waiting for them to fix a leaky window on the truck. We are out of state, so need to take to another dealer for repairs. Do not recommend this dealer. We worked with Hudy.

The grounds and facilities are pretty clean aside from - Dab Mac

The grounds and facilities are pretty clean aside from the bathroom… I had already done three weeks of research on my next vehicle, and I on my last test drive tour. GMC and Chevy were my final 2. I was looking to purchase a vehicle when I arrived, I walked around the showroom, then outside to view your lot, then the showroom again and I almost left because no one greeted me inside, and no one came outside to see if I needed any help. I was walking back to my car to go visit another lot then Del Hogan intercepted me and asked if needed anything. He was already busy helping another person and there were 2 available salespersons sitting in the showroom who said nothing. So when he stopped me I immediately said he would get my business. I was between the Yukon/Tahoe or Silverado/Sierra. Thanks to people like Del, you got the sale, he was busy, but not busy enough to greet and assist, I came back to purchase because of Del, the customer experience is the most important part about purchasing your vehicle. I left 2 other dealerships who ignored me inside and outside of there facilities even though they both had vehicles I WANTED to purchase. You should give Del a raise and a bonus for his customer service and support, he was great, straight forward and humble. Big thanks to Michelle Cafeo as well, she was great sharing and explaining the options available during the financial and add-on services portion of the buying process. I appreciate you two!!!

Jim was very easy to ask questions too and received the - mmiller_2

Jim was very easy to ask questions too and received the answers..he was extremely friendly and seemed to take what I had to say very serious. I would totally recommend him to anyone looking for a good car at a good price