784 Michigan Used Car Dealers

Stay away! - Stephen P

Stay away!! They did not disclose over $4k is suspension and steering issues that would have been very apparent with an inspection. As a dealer a buyer assumes a car has been inspected to make sure it is road ready and safe, and either notify a buyer or repair the car. They will not let you drive the car on a real test drive. Again, I recommend not purchasing from MCAA

Working with Tom at Motors. - toheal4give

Working with Tom at Motors.inc was a great experience. He was professional, helpful, kind, authentic, flexible, and communicated well throughout the entire process of finding the car, getting repairs done, and delivering it to me. They are GREAT! I am recommending them to others.

Went above and beyond. Reputable. Honest. Does what he... - careercadaver

Went above and beyond. Reputable. Honest. Does what he says he will do. I've known the Dealer for about ten years. He helped me with my last five vehicles. Always upfront and honest. Cars have always been above and beyond. I would not buy from another Dealer. Period.

Do you never never contact me about the vehicle at all? - eparsons01@yahoo.com

Do you never never contact me about the vehicle at all? Very un professional.In my eyes

The Shaft - perjeff

It all starts well. Clean cars,vans,trucks. The one you want is not the one sales wants to put you in. After the purchase all will go SOUTH.Your vehicle will not run their mantiance dept. will not you use the warranty they made you buy the repair is made with junk parts thern when the insurance company totals your car the gap insurance they make you buy will not pay because it is all ran by the dealership, then you find yourself in court having to pay for the piece of junk that you thought was covered with insurance. In court is how the dealership makes there money.

DO NOT BUY FROM HERE! - cora

DO NOT BUY FROM HERE!! I bought a honda fit back in October 2021, within a week my engine light was on. Took it into the dealership and turns out the spark plugs needed to be replaced plus a bunch of other minor repairs. Total cost $1,500. Fast forward to now (March 2022), my car has been overheating almost every time I drive it. I took it into Honda a few days ago... turns out my whole engine needs to be replaced AND my tires are over 8 years old and have dry rot. Total repair cost $5,000. Apparently, there was a pretty nasty crack in my head gasket that led to complete destroying of the cars engine. I have no doubt that R & R Motors Inc knew about the damage and sold this car to me anyway. I'm a young female college student and they 100% took advantage of that. I bought this car for $7,000 and now I've spent almost that much repairing the stupid thing. R & R Motors Inc completely lied about the cars condition, even telling me the tires were brand new. DO NOT BUY FROM THEM. I doubt any of their other cars are much better than the one I bought. If I could give them zero stars I would. This whole situation has cost me a ton of money and if I could go back I would've saved up for a car from an actual dealership. I advise all of you to do the same.

I was charged $750 and a week's worth of labor for a $22 - Nickellar

I was charged $750 and a week's worth of labor for a $22 part that takes an hour to install. I looked up the EXACT part and what it costs, I'll even attach it for reference. I was greeted with awful customer service, start to finish. From forgetting my name, not communicating, and charging me $300 more than what I was quoted (all for a $22 part). After being upcharged, I asked if there were any payment options or financing (very common). I was then lectured about how I needed to ask that before agreeing to work and on and on. John; I'm paying you to fix a car, not to listen to your disrespectful and inappropriate advice. Questions about financing are extremely common, especially when you're robbing your customers blind. If payment options aren't considered, be a professional and communicate that up front. Don't wait until after you've already got your customers by the throat, then try and make them feel stupid. That's unprofessional and cowardly. The responsibility for communicating YOUR policy is 100% on YOU. It is NOT the customers responsibility to set and communicate policies for your business. I was upcharged on EVERYTHING for no reason. Even the towing cost was $170. I asked specifically for his towing price range, he said between $100-$125 depending on the distance. The car was towed EXACTLY 4 miles from Perrin. How close do you need to be? How do you justify such piracy? In addition to the blatant disrespect and outrageous prices, Perrin did a halfway fix; literally using tape to secure a part. I can no longer lock or unlock my car; they didn't even bother coding the new key for the ignition, they just taped the old one in the car somewhere. When it falls out, the car will be inoperable. I cannot believe that Perrin charged me $750 for a $22 part, customers be warned: Perrin will take advantage of you and do terrible work.

Updated review: they reached out, very friendly, very - smncml221

Updated review: they reached out, very friendly, very apologetic. gave me an update, which was greatly appreciated. I get being a micro business so I should have been more patient. Initial review: No one ever contacted me about my inquiry. Seems pointless to list your business on cars.com for leads but never reach out to lead to follow up...even if that car was gone, reaching out to assist with other similar vehicles seems logical, but apparently not for this dealer.

Called wanting to purchase the 2011 Volvo S60. I asked if... - Ajohnson0323

Called wanting to purchase the 2011 Volvo S60. I asked if their was any room for negotiation and I was told no. This is cash price. Read reviews that they negotiate. Obviously, Brennan didn't want the sale. Looks like car is still sitting.. It has been sitting for almost 100 days. No negotiation.

Do not buy a car, much less even a floor mat from this... - jthmjr56

Do not buy a car, much less even a floor mat from this place. Its all smiles and great "sales talk" until you sign the paper. They sold me a car that had a recall on it that was never addressed. Due to the recall that they DIDN'T EVEN CHECK FOR my car is now completely immobile. I had to pay to have it towed to a dealership where I got a $5,000 quote because the recall has since expired. If they had done their homework and saw that this car had a recall that wasn't fixed, my car would have been fine. Clearly they don't give a xxxx about the consumer. Asked for help fixing the car because it was their fault anyways. They basically laughed in my face. Hope this place runs into the ground, soon. BBB Accredited business?? I THINK NOT what a laugh

Scammer Alert - Anna ann

This car dealership closed in Jan .... this is a scammer beware do your homework. Ask to come see the car and you will not find a car lot!!

Gary at the flushing location was a very awesome person. - sstephanie747

Gary at the flushing location was a very awesome person. I walked in and said this isn't going to work. He showed me his sign on his desk and said promised he would make it work and sure enough I was able to get a car thanks so much...

I was in search of a brand new F150. - james.meunier48

I was in search of a brand new F150. Dena Fedell did a great job to find the truck I was looking for. The problem is the sales manager would not do anything to secure the truck and the deal did not go through. I was really looking forward to buying a truck through my hometown salesperson and dealership but they did not get the vehicle I was looking for.

This dealership is a nice one. - tres

This dealership is a nice one. They really work with you and your budget to get you keys that day. Thanks Billy for all your help

My transaction was handled very friendly and - mbeeker

My transaction was handled very friendly and professionally. I would recommend this dealer to sell a special performance car.

Very helpfully. - j12l

Very helpfully. got the trunk I wanted at a good price. Very friendly and no presurre sale

Very informative salesman Jake M. - jimharrison

Very informative salesman Jake M. answered all my questions. So nice to not have to drive there first to make sure its what you are looking for

Thanks to Rob Azar for his help in selecting the 2011 GMC - William.Barrios

Thanks to Rob Azar for his help in selecting the 2011 GMC Sierra! It is a great addition to our fleet.

Avoid at ALL COST! - arnoldsalesgroup

Avoid at ALL COST! 0 star rating, absolutely dishonest. All Used Car Lot stereotypes apply! Zero Integrity, Poor ethics.

Very Comfortable, Could not have been More Satisfied. - bobgmi1

Very Comfortable, Could not have been More Satisfied. Salesman was young, (appeared )Honest and accommodating.

BEWARE THESE GUYS ARE SCAMMERS! I purchased a 2017... - steven

BEWARE THESE GUYS ARE SCAMMERS!  I purchased a 2017 Lexus GX 460 and had it shipped to me. The advertised mileage was 20k miles and when it was delivered it had nearly 24k miles.  Beyond that when the vehicle showed up it had damage to interior, smoke damage, damage to leather, holes in dash, poorly repainted front bumper to hide some physical damage. None of this was on the pictures on their website. The sales person also did not disclose any of this damage when we spoke several times. When I approached the Owner / Sales Manager / & Sales rep their response was I could take a $500 check for repairs or contact their attorney and try and sue them. BEWARE THESE GUYS ARE SCAMMERS!  ===== Here is the in-depth story that happened over the past few days. The title & invoice I received said 20k miles besides it being advertised on their site. When I called the sales person Mike Alsum he said that the owners wife had been driving a the car and thats why the miles were different. However this was never discussed with me - I agreed to buying a car with 20k miles not more. Along with that the vehicle showed up with a cracked headlight, poorly repainted front bumper, holes in the dash where someone had put some type of aftermarket part and removed it out, rear broken cup holder, scratches on the passenger leather, cigarette burns on the ceiling upholstery. When I originally called and spoke with Mike Alsum (sales person) I asked - "I know this is a 3 year old car, what is all of the visible damage to the vehicle?' He assured me that beyond the normal wear and tear on the driver's seat and some scratches on the interior of the rear door that it was in mint condition and with the low miles it was taken care of immaculately.   He either lied or did not care to go look himself to make sure the pictures matched the current state of the vehicle. Maybe his story about the car being driven by the owner's wife is true and she did all of this damage while she drove for the several months they had the vehicle.  Who knows - but what I do know is this vehicle was thrashed when it arrived from the professional courier (at Friday at 4pm). When I enquired about these problems with sales rep Mike Alsum he said I would need to speak to the owner (Felix aka Felice Messina) on Monday. I called on Monday and asked for the owner but was referred to the sales manager; Alex Hue. He said that he would offer me $500 for repairs. I told him that was not sufficient and this vehicle was mis-advertised and the mileage alone was a breach of  contract since that would determine the value of the vehicle.   Alex Hue (sales manager) then told me if I didn't like the $500 discount for repairs then I can contact their attorney and sue them. I reached out to the owner; Felix (aka Felice Messina - OWNER) who would not discuss the matter with me and just referred me back to Alex Hue (sales manager) who then would no longer take my calls.  Do not buy from these guys - they are scammers and will not make things right when they make a mistake.

Great service, great vehicles - GandB

Bought our vehicle from them. They have great customer service and keep their vehicles spotless and in great condition! The dealers were very friendly and honest and always looking out for their customers!

YOURS SALES MEN IS VERRY NICE TO ME HE CONVENS TO ME FOR - Jalal

YOURS SALES MEN IS VERRY NICE TO ME HE CONVENS TO ME FOR HIS NICE BEHAVER

WE just love the little red mx5 miata. its up for the... - dennisanddonna

WE just love the little red mx5 miata. its up for the winter. BIG thanks for a great, fun ride.its called ZOOM ZOOM I put custom roll bars , new set covers some chrome detail and a JAWs grille. it really looks cool, and will drive it to show you guys this summer. COME ON SUMMER.

They Sell Cars With Flaws - JG

I bought a car from Wares about two years ago, and apparently it had a leaking head gasket as I drove it off the lot. I didn't use the car for a few weeks (left town) and it was another couple weeks before the temperature gauge spiked because all the coolant had leaked out. I called without too much worry, remembering that there was a "bumper-to-bumper" warrantee, and the salesperson reminded me that it was a "bumper-to-bumper, except seals and gaskets" warrantee. While it's likely that the warrantee was accurately described during the sale and I simply didn't remember it correctly, I'll let you draw your own conclusion about that warrantee for this particular vehicle. Wares sent a coolant system additive that was released by Subaru a while ago since this wasn't a exactly a rare problem for this model. They also offered to fix the gasket themselves, at cost, but I live a few hours from Traverse City and if they are willing to sell a vehicle with such a mechanical flaw, why should I trust their service department? And why should I pay to repair a flaw that existed when I bought it? Since we've bought it, my wife or I have had to add coolant on a weekly basis (sometimes multiple times per week). The leak has gotten worse since we've owned it. Now, at a red light or stop sign you can readily smell the coolant evaporating off the engine. Whenever I drive the car I have to recall how many days it's been since we've added coolant, and I still find myself checking the temperature gauge every few minutes. The car has been a major hassle, and I recommend that you don't buy a vehicle from Wares. If I buy another used car, I'll now expect the worst of a dealership.

Unprofessional! Do not buy from them! I bought a 2015... - jkerbow3

Unprofessional! Do not buy from them! I bought a 2015 Jeep Wrangler JK from these guys. I asked for the carfax which reported the front end struck an animal and that the airbags did not deploy and there was no other signs of a major collision. Wes Financial Auto said they inspected the vehicle and that it was good to go. I took the vehicle to a Jeep dealership to have a the services done on it and the very first thing I was asked to come look at is was that the air filter box nipple was broken off leaving the hose exposed to pull unfiltered air from the engine bay and the intake assembly (tubing) has a massive 6 inch crack in it! So now I'm paying for an engine flush! When I asked Wes Financial to reimburse me for the air filter and intake tube, the told me they would not pay me for what it costs and a "professional" dealership and that they wanted me to drive the 1.5 hours back to them to let them fix it because they could find it for $50.00. This information was not disclosed to me a the time of purchase and now I am supposed to go back to them to let them find a used part to fix the vehicle?!! I wouldn't let this guys every touch one of my vehicles again, let alone buy one!

Staff were as pleasant as could be - mdkinney83

This was the first time I purchased a car through a dealership by myself and the staff at wolverine auto were extremely helpful and patient in helping me with the paperwork. They accepted my credit card as a form of down payment. I have heard of dealerships not accepting credit card payments as down payments due to fees but Wolverine auto accepted it so I'm thankful for that. They also had the car cleaned and detailed for me before I got down there which was nice. If given the chance in the future I will definitely buy a vehicle from these guys again (if they have whatever it is I'm looking for).