48 Michigan Volkswagen Service Centers

My car looked like new when I it was delivered back to - suekhi04

My car looked like new when I it was delivered back to me. It was amazing. I loved it. I had a short window to get it serviced and you made it happen. Thank you!

Excellent service Jordan took care of my Jaguar and got - cpalmer01

Excellent service Jordan took care of my Jaguar and got me back on the road!

I always feel at ease when I work with Don Riley and his... - wojosa

I always feel at ease when I work with Don Riley and his staff to repair my Saturn. They are honest and fully explain what must be done. The waiting room is very comfortable and the staff extremely friendky and helpful. I would recommend Suburban of West Michigan to anyone needing car repairs, tires, or looking for a used car. Sue Wojciechowski-Grand Rapids, Michigan

Terrible Customer Service - Avoid Thelen Audi! - PR7000

Terrible Customer Service - Avoid Thelen Audi! If I could give zero stars, I would. My experience with Thelen Audi has been nothing short of a nightmare. They had my Audi Q7 for 5 months waiting on a part that they never seemed to prioritize. There were no efforts to expedite the part, no suggestions for alternatives, and worst of all, they never offered a loaner vehicle despite the unacceptable delay. Throughout this ordeal, the dealership failed to provide any updates on the status of my car. I was forced to chase them down for information, and not once did they apologize for the inconvenience. To make matters worse, I had to purchase a used car just to get to work because of their complete disregard for my situation. This level of incompetence and lack of customer care is absolutely unacceptable. I have had to have the car towed to an alternative repair shop to get te job done If you value your time, money, and peace of mind, do yourself a favor and avoid Thelen Audi at all costs. They clearly don’t care about their customers or their vehicles.

Excellent maintenance service - bmwoodfo

Have been taking my VW cars to Vyletel for over 10 years and have always had great customer service. I mainly deal with David...great service and always keeps me up to date on repairs.

Jess and JOhn have been great over all the years we've - bobgrzesiak

Jess and JOhn have been great over all the years we've used them (Subaru owners since 1978), All our experience has been with warranty work and they are great to deal with. Parts department is equally fantastic.