44 Michigan Subaru Service Centers

I had a good experience purchasing a Subaru for my - trixien51

I had a good experience purchasing a Subaru for my daughter from this dealership in the past. However, when my 3 mo old Outback(purchased elsewhere) refused to start in a spectacular display of blinking dash lights , bells and whistles, Subaru towed it to this, the closest dealership.I was immediately told it sounding like a dead battery. When I asked how that could happen in a new car, I was told that I must have left a door or the rear hatch ajar. I was later told that I left the dome light on, interesting that I've never touched the dome light and no one has ridden in the back seat. Also everyone enters and exits our home through tha attached garage and would have noted a light left on. Overall I felt like I was treated in a very condescending manner, "just another dumb old lady", and I still don't feel satisfied with the explanation given me; perhaps due to the manner in which it was given. When I had my Volvo serviced by the previous owners of this dealership, the service was more respectful. Generally a worker drove the repaired car to me instead of having the keys handed over and told that "the car's out back". I will look for an ongoing service relationship elsewhere.

Excellent service Jordan took care of my Jaguar and got - cpalmer01

Excellent service Jordan took care of my Jaguar and got me back on the road!

Fast and affordable - Gabby

I had an electrical issue with my 2012 Outback. They got me in quick, fixed my issue and came in waaaay under quote! Thanks guys

I have a 2014 Subaru with aprox 130000 miles. - CheckMark

I have a 2014 Subaru with aprox 130000 miles.... Always treats me well and have not had a problem with any work performed. Purchased my Outback in South Carolina - USED - with aprox 45000 miles. They have done the maintenance and service work for me since purchased (unless I was out of town traveling).

I always feel at ease when I work with Don Riley and his... - wojosa

I always feel at ease when I work with Don Riley and his staff to repair my Saturn. They are honest and fully explain what must be done. The waiting room is very comfortable and the staff extremely friendky and helpful. I would recommend Suburban of West Michigan to anyone needing car repairs, tires, or looking for a used car. Sue Wojciechowski-Grand Rapids, Michigan

Nice vehicle selection but horrible service after the - Cyberworm

Nice vehicle selection but horrible service after the sale. No service for oil change or minor service on Saturdays and not good at calling back about questions. I go to private mechanic for any services. Subaru is good quality just has Terrible service dept at Thelan

Jess and JOhn have been great over all the years we've - bobgrzesiak

Jess and JOhn have been great over all the years we've used them (Subaru owners since 1978), All our experience has been with warranty work and they are great to deal with. Parts department is equally fantastic.