54 Michigan Nissan Service Centers

THE BEST DEALERSHIP IN WEST MI. - Garret Mitchell

THE BEST DEALERSHIP IN WEST MI. Great deals, friendly faces, & honesty. I will continue to send friends and family here.

I came here looking for a car, didnt think i would find... - nineshabaker

I came here looking for a car, didnt think i would find one the same day. Very professional, was helped right away. Aaron was so nice, it was such a blessing to have him help me. He was very payient in letting me drive a couple cars to get a feel of what i liked until i found the one #FirstTimeSUVOwner.

Working with Becca in the Service Department is one of - ebak19

Working with Becca in the Service Department is one of the main reasons I go to Zeigler Nissan in Holland. Her professionalism, knowledge and how she engages with me as a customer brings a high level of trust to the service department. She is a true asset to Zeigler Nissan in Holland. Thank you Becca!!

Rodney is very attentive and always smiling. - dmsces

Rodney is very attentive and always smiling. Service is always fast and I can count on my car being fixed right

It was a good experience. - Lola

It was a good experience. I will be back in six months for another oil change

Jafar Chaaban in the service department was caring, - chefjamil

Jafar Chaaban in the service department was caring, professional and addressed my concerns. these days it is very hard to find such great professionals who know the true meaning of care and hospitality.

Trisha was extremely knowledgeable and was very friendly. - H.buerkle

Trisha was extremely knowledgeable and was very friendly. She kept me informed of what was happening with my vehicle.

I have had nothing but good experiences with this - Miggy

I have had nothing but good experiences with this dealership. Everybody is friendly and they do the work expediently. Thank you.

I went to Nissan of Macomb on 7/29/24 for a scheduled oil - wmualumnus

I went to Nissan of Macomb on 7/29/24 for a scheduled oil change appointment. When I got there, the employee said they won't service my vehicle. I replied, they could have told me that before I drove a half hour there. His reply was, "We don't have to." Well, yeah, of course no one is forcing you to provide customer service. It's just assumed you would. It takes two seconds to cancel the appointment, thereby generating a cancellation e-mail to me. "Courtesy" is not in this dealership's vocabulary. This is on the heals of an incident in which Nissan of Macomb called me 25 times total over 3 days and texted me several other times trying to sell me a new vehicle. I texted back that my vehicle is brand new already. They said they'd make a note of it, yet the texts continued. Before that, I e-mailed Nissan a couple months ago and again a month ago asking for a quote on an extended warranty, but they never responded. Service is dismal at Nissan of Macomb.

Hi Terrance helped me get into a vehicle when nobody else - kane64947

Hi Terrance helped me get into a vehicle when nobody else could. He worked on it for me all day yesterday, came in today and got the car. He was very professional and understanding. I will let all my friends and family know to go to this location only for future business. Thanks Terrance

Needed new tires and stopped in, Tony the service manager... - Jordan23

Needed new tires and stopped in, Tony the service manager was very friendly and got tires for me and had me up and running in a day...Very easy to work with and timely..will definitely go back again

Friendly service staff was able to get me right in. - Frontiersman

Friendly service staff was able to get me right in. It was a quick and easy experience with options for contactless payment and a comfortable waiting room. I will definitely be going back to this dealership!

we just purchased a Tucson and are genuinely thrilled. - Laurie

we just purchased a Tucson and are genuinely thrilled. Renee was organized, thorough and knowledgeable through the entire process. Levi provided financial information in a way that was easy to understand. we are glad that we dealt with Garber in this transaction and we feel at ease to call Renee with any questions!

Unexperienced Service Department - Anonymous1

The Gerweck Family is a wonderful group of people to purchase your car from however, their service department is unexperienced when it comes to unusual repairs that they are unaware of how to handle (excluding: oil changes, tire rotation and minor issues).

Horrible - Deloise 1

They dont even get half of a star!. I am soooooo upset with this place and I am more disappointed with the people that work there . I had my car towed in on Monday and had an appointment on Tuesday for a diag. I told the lady "my car has coolant in the spark plug holes I may have blown the head gasket....I just had a heater core flush I am not sure if that is what caused the problem". I had checked everything I could before the car got there there was NO knocking of the engine, bearings didnt lock, thick white smoke out of the tailpipe so we kind of ruled out possibility of an engine block crack, but more importantly we constantly checked the oil it was still just oil no foam mixture just oil. Again I had given this information to the lady and told her when I had to call and check on my car that I wanted to know if the head was cracked or the engine block. When I talked to her she said immediately said I needed a new engine and that she was looking up prices and that POSSIBLY the head was cracked or the engine block was cracked. Now isnt that what I already told the lady? She is telling me the exact same thing that I ALREADY told her. So after I told her I wanted to know if the engine block was cracked or the head and she said that she would call me back with more info BEFORE they closed. So like a child I waited by the phone for her call only to have to call her back and find out that everybody left because they were closed. This initiated my first call to John the manager. I had to leave him a voicemail pleading for him to call me back because I felt slighted and I wanted to know about my car. The next day Lexi calls me back and says she was returning my phone call for John the manager because he was in meetings and apologized for her unprofessionalism for not returning the phone call and proceeded to tell me the EXACT same thing she said the day before(which is what I ALREADY told her before the car was worked on) adding in I need a new engine again and being very persistent about it. I asked her things like is the head cracked or the engine block cracked .... why couldn't I replace or refurbish the head. She said based on her "mechanical experience" I needed a new or used engine and to get that information I wanted it would be a $500 job on top of the $200 diag fee. Also readers you remember earlier I told you that I had checked the oil she is now saying the oil was foamy and had coolant in it and I told her that I checked the oil and it wasn't like that before it got to them and I have 4 witnesses to prove that. I find all this ridiculous because I'm still yet to get a diagnosis and they are now holding my car HOSTAGE because I refuse to pay $200 for ABSOLUTELY nothing. They did not give me any information that I already didn't know and that I didn't already tell them. I left a message for the CEO and the person that keeps responding to these low rating reviews. I am scared they are going to sabotage my car because of the back and forth we have been doing especially after reading some of these reviews. I just want my car back and John the manager keeps telling me I cannot have it back until I pay the $200 for the nothing of service that I got and the disrespect from the crew. I wouldn't reccomend this place to my worst enemy i should have ready the reviews before I towed it in, but I thought my car would be safe here because they work on VW vs. taking it to a mechanic that mostly works on American cars. Someone let my betty jetta know I coming to get her and to hold on strong! I am sorry for giving these people permission to pop your hood and violate you by just staring at the engine and making stuff up about you because that is all they did!

Okay, I normally don't have any complaints at this - CJG

Okay, I normally don't have any complaints at this dealership, but seriously, xxx! The General Manger just called a meeting with all the service staff while there is a waiting room of people waiting for their vehicles being serviced! 🤬🤬🤬🤬 I should add that Tracy and the service staff here are awesome and the reason I utilize this dealership for service. It's the manager who needs a lesson in customer service. The service staff gets five out of five stars.